http://forum.lowyat.net/ Fri, 12 Jun 2026 05:05:47 +0800 FeedCreator 1.7.2 http://forum.lowyat.net/topic/4551880 <b>Role: IT Service Desk Executive - Outsource Position</b><br /><br /><b>Remuneration: Between RM2500 - RM3500 depending on experience - minimum 1 year contract</b><br /><br /><b>Requirements: Able to read/write in Mandarin</b><br /><br /><b>Contact Person: wooi.min@hotmail.com</b><br /><br />Jod description:<br />Responsible in providing first level support through taking calls and handling the resulting<br />incidents or Service Requests, using the incident management and request fulfillment processes.<br />Escalating incidents that unable to resolve at first level to IT engineer for second level support<br />and track the incidents until closure.<br /> wooimin22 Job Enlistments Mon, 26 Mar 2018 14:47:28 +0800