UBER: Partner Official Q&A

Thu, 01 Jan 1970 07:30:00 +0800

UBER: Partner Official Q&A

UberMY — Fri, 05 Aug 2016 19:50:33 +0800

Hey guys, we noticed the "Uber Partner Resource Centre & FAQ" thread has over 115 pages, so we decided to create a thread here so partners can ask questions to us directly. Feel free to ask us questions and we'll try to help or direct you to the right place for help.

Q. What sort of questions can I ask?

A. We'll try to address all sorts of questions - or direct you to the right place for assistance.

Q. Is this an official channel?

A. NO this is not an official channel for help (yet) but this is an official account. If you have questions that need to be answered via official channels we'll provide you help on how to get there, otherwise we'll do our best to answer here.

Q. I have a question about regulation, licenses, etc. Can I ask?

A. Sure you can, but given that this is currently in the process of being discussed and may change soon - we can't discuss this here as any info may be outdated. Feel free to email us at partnerskl@uber.com or visit the partner support centre for the latest information.

Q. What sort of Uber products are there in Malaysia?

A. Kuala Lumpur (uberX/XL/BLACK), Penang (uberX/XL), JB (uberX/XL), Ipoh (uberX), Kota Kinabalu (uberX). Do note, there may be other new products on the way!

Q. Can I have more information about hourly guaranteed earnings?

A. You can ask here, or visit t.uber.com/kluberxguarantees (for uberX/XL) in KL.

Q. What other avenues do I have to get support?

A. Partner support centre: t.uber.com/klpsc , or our help site help.uber.com

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UBER: Partner Official Q&A

UBER: Partner Official Q&A