Unresponsive Allianz agent.

Justice_Sword — Fri, 13 Oct 2017 19:53:37 +0800

Recently I asked some questions to my insurance agent regarding the unfair practice of Allianz.

She never answers my questions properly. I asked topic A, she answered topic B.

Until now, the whatsapp message I sent her only shows 2 blue ticks, after whole day no reply at all.

This type of agent only knows how to collect commission. I wonder why I need to keep them.

I really intend to change the agent or even eliminate the agent in my insurance policy, so I save the commission fee as I did for my car insurance.

Because at the end, no one bothers, if I want to ask anything, I could only ask HQ, why have insurance agent who only knows how to collect commission?[attachmentid=9238025]

Bad Experience with this Aircon company

Justice_Sword — Thu, 21 Apr 2016 19:14:16 +0800

Please beware when using this company for aircon, water plumbing, rooftop, electrical service: Perkhidmatan Hup Yat

The partner name: Lai Kim Fen 012-287 6443/017-890 9188
Hiaw Mei Kien: 012-687 2045

Office Tel: 03-4270 709x

I asked them to wash 1.5HP Inverter aircon. They said the RM160.00 price is all-in inclusive with gas (coolant), After they washed, they said already add 2 bar gas, need RM40 extra, so become RM200.

I was not happy with this, I called them, they said since when I promise to give you RM160 inclusive of gas? I said you told me this in telephone.

They didn't dismantle the aircon, they only wash the casing, and put chemical and splash the outdoor unit with water. less than 40 minutes in total.

I asked them why didn't you dismantle the aircon to wash? They said if always dismantle, the aircon is prone to malfunction. I told them many people outside also dismantle the aircon to wash. If only splash water like this, outside only collects RM100.00. He said I have my price standard. I told him this is not logic excuse.

The female boss said to me maybe you only use the aircon for first year, you dun have knowledge. I asked her, you see the aircon downstair, is it possible I only begin to use the aircon? or the first time I find people to wash aircon? She changed the topic.

The male boss said RM40 is small amount, I dun want to argue with you. I only collect you RM160 enough. I told him, this is not the money problem. This is related to whether it is logic or not.

You din dismantle the aircon, you refill 2 bars (This upstair aircon has only 1 year history) and then you charge me extra, before you said RM160 is all in unless the gas are almost all gone.

He said, dismantle the aircon to wash is antique method. He is using latest Singapore technology. In Malaysia rarely have people use. I said yaloh, rarely have people only splash the water and charge RM160.00.

I asked him, you only splash the water from outside is cleaner, or you dismantle it and splash it from everywhere is cleaner?

He said new technology is 100% same with dismantle method. Dismantle the aircon to do deep cleaning is sakai method. You dun know aircon. Many sakai outside also dun know aircon.

I said Yes, I dun know aircon, but I know market price.

He said he doesn't want to talk with me anymore. He said you pay RM160 and this is settled. I dun want to talk with you.

I said, boss, you cannot do business in this way. If like that, I wont give business to you anymore. He said you give me I also dun dare to accept lah. I have plenty of businesses to do. Very busy.
You only wash 1 aircon, not 100 aircons. This RM40 I give you.

Then the conversation ended.

This is typical bait and switch.

bait-and-switch
noun
the action (generally illegal) of advertising goods that are an apparent bargain, with the intention of substituting inferior or more expensive goods.
"a bait-and-switch scheme"

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Unresponsive Allianz agent.

Bad Experience with this Aircon company