http://forum.lowyat.net/ Sat, 13 Jun 2026 16:16:40 +0800 FeedCreator 1.7.2 http://forum.lowyat.net/topic/3590500 Hi,<br /><br />I had terminated my Maxis Wireless Broadband plan on 22/05/15 after I had subscribed to Maxis Fibre Broadband which has a faster speed and unlimited access.<br />However, during the termination, I was told by Maxis customer service staff that there is no penalty incurred on the termination as long as I have returned back the phone and modem in good condition.<br /><br />Please note that both the phone and modem have been returned in good condition.<br />However, in my latest bill, I was still being charged RM100.<br /><br />Account No. : 1508639117<br /><br />(011)12417192 Fixed Wireless Internet 12GB Peak/36GB Off Peak<br /><br />Please assist to check as I am not supposed to charge any penalty. <br /><br />Regards,<br />Maxis Postpaid and Fibre broadband customer keatmi Maxis General Talk/Discussions Wed, 27 May 2015 14:07:48 +0800