http://forum.lowyat.net/ Sun, 18 Oct 2026 09:27:41 +0800 FeedCreator 1.7.2 http://forum.lowyat.net/topic/4216164 Good everyone everyone. I need help with my Celcom Home Fibre. Recently, my modem wifi can&#39;t be detected on all of my device. So, I call my friend to help me configure the modem but no avail and in the end my friend need to reset the modem. <br /><br />The problem is, we forget to do backup on the so-called &quot;user configuration&quot; onto my pc. In the end, we can&#39;t restore back the configuration file. I forget already their customer service phone number (particularly for the<br /><br />Can someone on this forum know how to reconfigure back the modem (including provide me the Celcom ISP Username and Password). Tq<br /><br />P.S. I&#39;m still under the trial and error (aka testing and customer review) for the Celcom Home Fibre for Kota Kinabalu area (in this case, they should take back all of their things already since last year, yet they still didn&#39;t come to my house) + (on date of installation, they didn&#39;t provide me the ISP Username and Password)<br /><br />Specification of my modem (provided by Celcom)<br /><br />Brand: Huawei<br />Model: HG8245H<br /><br /><br /> kingsho Telco Talk Tue, 07 Mar 2017 15:10:47 +0800