Blackberry Internet Service down?

zalatan1912 — Thu, 19 Mar 2015 18:05:30 +0800

Hi all,

I am using Digi BIS for my old BB device (Bold 9700), I used prepaid card with 25RM per month unlimited subscription. Few weeeks ago somehow my BB connection is gone. I use all sorts of ways using 116 to cancel and resubscribe, but somehow it did not work.

I called Digi customer service and they said that Blackberry now is having technical problems for few months already, so there is no Blackberry Internet Service available. I asked "Does it mean that all other provider like MAxis, Celcom will not have BIS as well.?" The lady on the phone said "Yes, because it is Blackberry who is having problems, not the provider". I hardly believe that since if that is really true people will talk alot about it on internet, and I could not find anything on that. I just called Maxis and the customer service does not have any idea on that.

Could anyone here let me know whether this is true?

Thanks a lot in advance

Regards
DAvid

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Blackberry Internet Service down?