Beware rowdy shop owner in Serdang

hero1298 — Tue, 19 May 2015 14:03:43 +0800

Bros,

If you're looking for tyre in Serdang/Seri Kembangan/Balakong area, walk into ANY shop EXCEPT Ar* Car Auto service near MINLON (Huge Bridgestone signboard).

Story goes like this, yest walked into shop for two pcs Ecopia. Price opened at 120 n I asked for 100. Guy said ok and I said included GST he said yes.

Tires changed in 15 minutes, and I go to pay bill. Suddenyl the RM100 is WITHOUT GST and I asked the salesgirl just now you said INCLUDED when I asked she just say "no, cannot, everybody also paying gst"

I said I KNOW but that's why I asked if 100 TERMASUK GST n why you say YES. She terus diam n call her boss.

Drama begins, the boss begins arguing with me so LOUDLY that all other ppl start staring at me, using RUDE words and gestures.

I was so pissed but kept quiet cos don't want drama. He threatened me if I don't want the tires he remove tires but will charge me RM25 for the remove and install (what the heck...).

Finally paid n walked off....(100+GST)

Moral of story...pay before you get ur tires changed to know WHAT is real price.....

We all know GST is here but when I specificially is GST INCLUDED/TERMASUK I was told YES which was not the story....on top of this I was humilated by this gangster owner...so pls be aware for this shop

Toshiba Laptop service is terrible

hero1298 — Fri, 27 Feb 2015 21:56:18 +0800

Hi guys,

I bought a Toshiba L40 Satellite series laptop last November (i5-4210U, AMD graphics card 2GB,4GB RAM, W8).

For the first month of usage everything was fine.

The horror started after a month. The laptop ALWAYS had problems connecting to our home UNIFI and public networks it used to connect well previously. Initially I thought something might be wrong with the home router and did a reset. However, nothing worked. Amazingly, all the other PCs at home were working well throughtout the ordeal.

Recently I had some free time to go to Teledynamics Shah Alam branch (the place is not strategically located-they should have a service centre somewhere in the city centre). They took in my laptop, and when I asked how long to check...the answer from the VERY UNPROFESSIONAL customer service guy was maybe three to four weeks to CHECK. I was like, what the hell, just to CHECK. If something wrong then two years to replace is it?

The ppl at the service centre very VERY UNPROFESSIONAL. NO SMILE. NO SORRY. NO NOTHING. SHAME TO TOSHIBA.

In the end I called after 4 days n was told to collect the PC, motherboard to be replaced. Meanwhile, I'm TORTURED DAILY with the STUPID wifi problems (they returned PC while so call waiting for parts). The pc also HANGS frequently.....which I was told they will only fix once the parts arrive (IF THE PARTS EVER ARRIVE THIS YEAR I BELIEVE).

In short: AVOID TOSHIBA. TERRIBLE CUSTOMER SERVICE. Can let customer to be tortured for months. My laptop is still new, why not REPLACE or at least get the parts faster?

PLEASE PLEASE AVOID this brand. My friend has a Dell PC under warranty. He got it fixed within one week and they came to him home. Now I feel I have wasted my 2-3k on JUNK. PURE JUNK.

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Beware rowdy shop owner in Serdang

Toshiba Laptop service is terrible