Lowyat.NET: Latest topics by ckyow1

Umobile network besides klang valley

ckyow1 — Sun, 22 Jul 2018 18:52:42 +0800

Hi all,

As per Umobile website

https://www.u.com.my/about-us/press-release/470

Umobile contract with Maxis is going to end by end of this year (31st Dec 2018). My hometown is located at small village at Johor, which current Umobile line will connect to Maxis 3G service.. Wondering what will happen after end of this year... If Umobile doesn't manage to build up their own network tower on time, will we facing the issue of no network?

Alternative for molpoints

ckyow1 — Sun, 29 Apr 2018 19:04:36 +0800

Hi,

Previously I am using my mum Hotlink number to topup molpoints credit, and then use the molpoints credit to purchase the Hotlink topup ticket for every month. As my mum number is just for backup only, so this will be the best way to utilize the credit and keep our number active.

However, molpoints has removed the mobile topup method via Hotlink/Maxis recently...
Is there any other channel I can use the same method to use Hotlink credit to purchase the app credit/ points, and then use the credit/points to purchase with another topup ticket like molpoints?

Thank in advance...

Celcom First 38 or Hotlink Postpaid Flex

ckyow1 — Thu, 29 Mar 2018 11:33:11 +0800

Hi Guys,

I am currently using Celcom First 38 plan which come with 5GB data, 50min call & 50 sms per month. (RM38/mth).
Need your guys opinion is it wise for me to port out the number to Maxis as Hotlink Postpaid Flex plan which come with 1GB data, unlimited call & sms to all network (RM30/mth)
The Hotlink Postpaid Flex can add on RM10 to come with unlimited access to social media platform like Facebook, Instragram & etc.

Consideration:
1) Celcom First 38 plan is any expired plan... once ported out, I cant enjoy the same offer anymore in the future
2) Celcom doesnt come with 4G at my hometown. So every time when go back to my hometown, I need to use my backup Hotlink number to browse internet. Maxis come with 4G at my hometown.

Waiting for your guys opinion...

New SKMM Rules for prepaid and postpaid service

ckyow1 — Fri, 13 Oct 2017 20:11:03 +0800

Just got the update from my friends working at telco industries, Maxis, Digi and Celcom...

As per latest SKMM rules and instruction

1) Expired prepaid number reactivation no longer can be done via walk in to respective center or online/call. No more exceptional can be done regardless you are located at overseas or etc. Customer is required to purchase a new sim pack with new number. However, in case if the number is extremly important for you, you may still walk in and check the availability to register it as postpaid line if available.

2) SIM replacement request can only be proceed by the registered account owner with IC thumbprint verification. No more 3rd party request with athourization letter or etc will be allow

3) IC/Passport verification will be needed for prepaid sim pack purchase and even for top up ticket purchase... (no info update for the verification process for top up purchase via online yet at this moment)

For those who based at overseas, make sure you top up regulary to keep your number active and keep the sim with you to avoid any inconvenience in the future....

Maxis One Prime

ckyow1 — Thu, 05 Oct 2017 16:08:16 +0800

Finally,

After Webe, Digi & UMobile, Maxis has responded to the market today & introduced the Maxis One Prime unlimited data plan today.

Website link: http://bit.ly/2y1ztuY

As summaries, the plan come with:

Advantages:

1) Endless High-Speed Data, Calls & SMS Up to 5 mobile lines
Main is is RM188 per month & supplementary line is RM48 each (optional)
All the main & supp line come with endless data, call & sms

2) Zero downtime high-speed fibre. No.1 4G wireless backup
The Maxis Home Fibre plan is come with new modem with backup 4G sim. Whenever the fibe is down, you will be auto backup with 4G connection,
which mean there will be no issue for you to access to internet anytime

3) Latest Home & Mobile devices .Zero upfront payment
As compare to other telco, the unlimited data line doesnt come with any device offer. For Maxis One Prime, you may use the number to sign up for phone or entertainment devices

4) One Maxperts team. For everything internet
You will be auto under Maxis One Club - Elite & serve by elite (VIP) team whenever you call. No advertisement & no call waiting.

5) No limitation for tethering
Unlike other telco which capped the tethering quota at 10GB for instance, there is no tethering limitation for the mobile line under Maxis One Prime. It is included the share line which only cost RM48/mth as well.

Disadvantages:

1) The Maxis One Prime is come with mobile + Maxis Fibre
If you are based at the state or location without fibre coverage, you wont be able to sign up for this package

2) Higher cost compare to other telco.
Minimum cost for this package will be RM188 (mobile) + RM179 for 30Mbps Fibre = RM367 (before gst)

3) Suitable for families with 2-5 members.

PS: T&C for endless data.
As per T&C: If the combined mobile data usage of your principal line and your shared lines exceed 300GB in a month, Maxis may at its absolute discretion limit the quality of video streaming to standard definition during peak hours.

I have called & spoke with the Maxis staff, even after exceeded the 300GB data, they will only managed the video streaming, capped at 480p definition during peak hours. No limitation or speed capped for other website/application. The best FUP that I can heard from the market so fair.

Celcom - The worst telco for customer care

ckyow1 — Thu, 22 Dec 2016 13:57:24 +0800

After using Celcom postapid for month, the signal and speed reduced dramatically recently.... only getting H+ most of the time without 4G, speed below 1Mbps.... when back to hometown at Johor no 4G at all... by the way, Digi and Maxis already have 4G at my hometown...

Call to Celcom customer call, forever no one pick up the phone... check with my friends, they told me Celcom call center is managed by outsource 3rd party company, dont bother to call them... the call center staff is not belong to Celcom and their service are suck... at 1st I thought maybe my friend's previous experience was bad.. So I still give it a try, finally got someone pick up my phone after called for the 4th times... A lady handled my call, she told me my area got maintenance.. I told her I had checked on yr website and my area maintenance was completed since 2 months ago... then she quiet for a while and asked me to try restart my phone and monitor again in few days... and hurry want to end my call... come on... can at least help me to create a case or ticket and forward it to the network team to check further right... I am really pissed off with the service.. simple answered customer and pushing me away without helping me...

I get angry after this and try to lodged complaint via social media channel instead... to my suprise... their only official Facebook page "First by Celcom"... no one is manage and handle the page... what they did was just keep posting advertisement.. all my comment was hide/deleted.. no one ever reply me.. same go to other people comment... number of comment showed is 20+... when click on it none of the comment can be seen.... what is the point of creating a Facebook page by just hiding and delete customer comment.. Try to check whether they have Twetter page or not... to my suprise again... they dont have either....omg Celcom.... what era and years it is now? No social media customer care at all?

I am really pissed off with you Celcom... your service and technology is really outdated... where is your celcom app? want to check quota usage still need to use sms...

alamak betul...

I will port out to Digi or Maxis next week... good bye forever Celcom...

Roaming at Vietnam

ckyow1 — Fri, 22 Jul 2016 10:25:19 +0800

Hi all the sifu here,

I will be travel to Vietnam on the coming September
Normally I will top up my credit for Hotlink or Umobile to use the data roaming service at overseas such as Singapore, Thailand, Indonesia

Hotlink Social Roaming Pass, unlimited Facebook, Twitter, whatsapp and 200MB for other usage, RM20 for 3 days
Umobile Data Roaming Pass, Unlimited Quota @ RM10 per day for selected country

However, I wonder why both Hotlink & Umobile did not provide the roaming service at Vietnam ?
I try to seach for Digi and Celcom both of them have no info of roaming service at Vietnam as well

I prefer to use the data roaming service just in case people call/sms me I will know when I travel to overseas and I dont have to take out and put back the sim card
PS: my phone need the sim card tray pin to remove the sim card, quite troublesome for me

Anyone can help ?

Thank you

Xiaomi Redmi Note 3 Pro - Support VoLTE

ckyow1 — Mon, 27 Jun 2016 21:51:03 +0800

Item(s): Xiaomi Redmi Note 3 Pro 16GB, 2GB Rom- 100% New Set

Package includes: New Set with box and charger

Price: RM 650 only (Market price RM700++)

Dealing method: Face to Face for Klang Valley (Subang Jaya/ Sunway/ Shah Alam & etc) or Post Laju for outstation

Location of seller: Bandar Sunway

Contact method/details: 018-6669027 (prefer whatsapp)

Age of item: 100% New Set

New Xiaomi Redmi Note 3 Pro 16GB, 2GB Rom
Version: Snapdragon 650, Hexa core, Support VoLTE & 4G +
Come with finger print lock/unlock phone and fingerprint selfie features
Unlocked phone, can be use via Maxis, Celcom, Digi, Umobile or other overseas sim card.
Local version (Stable ROM) MIDD version come with Google Play Store
Colour: Gold or Silver

PS: The version I selling is Local version (Stable ROM) MIDD version come with Google Play Store . In the market most of the people are selling CNCL is China Version, cannot update MiUi & cannot use finger print for selfie
PS: There are 2 type of Xiaomi Redmi Note 3 Pro available in the market, which is MediaTek with cheaper price and Snapdragon with slightly higher price. The MediaTek version did not support VoLTE and 4G +. Please take note

Do WhatsApp me to find out more and for ordering

Thank you

Latest Update as at 29 June 2016

All the 10 units under special promo price RM650 fully sold.

Thanks for support !!

4G +/ 4G Advanced supported Phone

ckyow1 — Fri, 10 Jun 2016 17:19:55 +0800

Hi

I am looking for 4G+/4G advanced supported phone which work with Malaysia Maxis/Digi/Celcom network

Better if it is come with high battery capacity and dual SIM (can put 2 sim card)

I know some of the expensive phone like Samsung S7 Edge and iPhone 6s did support 4G advanced

Any cheaper phone other than that ?

Celcom network down? - Bandar Sunway

ckyow1 — Wed, 06 Apr 2016 23:03:15 +0800

Hi

Is there any celcom users at Bandar Sunway area?
PJS 9 area to be specific...
My line was cut off half way when I received phone call from my friend just now

Tried to dial again, it show "not registered on network"
Network bar showed 0 bar

Check with Celcom live chat, they said my account is active and asked me to restart my phone

I did the same but still having the same problem..

What should I do?

Pissed off Celcom Adverstisement

Thu, 01 Jan 1970 07:30:00 +0800

Pissed off Celcom Adverstisement

ckyow1 — Thu, 10 Mar 2016 03:39:15 +0800

I felt pissed off with this celcom advertisement...

Although I am using their Celcom Basic 38 plan...

https://www.youtube.com/watch?v=Tqm288IZR-s

Stay or leave ? ( Contract based vs Permananet )

ckyow1 — Wed, 24 Feb 2016 15:24:49 +0800

Hi guy, I am currently working at one of the largest company in Malaysia, well established organization, monthly pay fixed 4.8k (consider high as I am only having 2-3 years working experience)
However, the job was offered in contractual basis, no bonus.. and the company have the right to not renew my contract after my contract end. Few of my colleagues contract was not being renew, mainly due to took too many days of MC... working environment is good and stress still manageable...The only concern will be the job security as it is a contractual based position. (1 year)

I am currently offered a job by other company (china man company) to handle customer based at China, they offer me 4k basis and RM100 fixed allowance. Although it come together with other variable claims, however, if only count in the fixed income, I am actually getting RM700 lesser per month...

Both company located at the same building...

The china company give me the timeframe of 2 days to confirm with them whether accept or not accept their offer..

If you were in my position.. what will you think..?
To stay and continue work at a well establish company with higher salary but contractual based

Or accept the offer from China Company with lower salary but permananet position?

I need advise...

International Roaming Secret Gem

ckyow1 — Wed, 16 Dec 2015 08:33:55 +0800

Hi all,

I am travelling to overseas now and I have a little secret to share with you all. I believe most of you aware about the RM 38/day international roaming pass for data, but do you know you can get it as low as RM20 for 3 days usage?

Yes, it is RM20 for 3 days usage!

For Hotlink users, you may purchase the social pass when you travel to overseas, for 3 days social pass @ RM20, you will get unlimited access to facebook, twitter and whatsapp. on top of that, you will also enjoy additional 200MB quota for access to others webiste. Once you finished the quota, the speed will be throttled without additional charge, no pay per use.

on top of that, you may also top up the quota for access to other website to resume the speed, the price will be RM5 per 50MB quota add on. The network and speed work pretty well at Thailand under AIS 3G.

Good Job Maxis/Hotlink

For U Mobile Free 50MB roaming data:
ps: I notice Umobile is offering free 50MB international roaming quota per day, but I didnt aware that you must make a minimum top up of RM50 to enjoy this offer.. and once you finished the 50mb quota.. you will be charge for additional usage..

New Hotlink Plan with Free 8GB weekend data

ckyow1 — Tue, 01 Dec 2015 13:24:19 +0800

Maxis/Hotlink just launched the new prepaid plan, named FAST HOTLINK as at 1 Dec 2015, today.
Surprisingly, the new prepaid come with great features as per below

1) Double the Internet with no off peak
- instead of given free bonus Internet during off peak 12am-7am, for every purchase of data pass, you will get double under 4G usage valid all time (no off-peak) For example, RM30 1GB data pass will come with extra 1GB bonus data under 4G which you can use anytime.

2) 365 validity is back !!!!!!!! It is not exceptional, it is the features of the plan!

3) No data pay per use. If you have active data pass, you may enjoy free slower speed Internet once finished the quota as long as the pass is still valid. If no active Internet pass, the Internet will be hard stop.

4) Special rate for quota add on. Once finished the quota, you may top up by just RM12 for 1GB

5) Special rate for call/SMS under active 10 (Hotlink/Maxis) number. Call 6sen/30second, 1 sen/SMS

The only downside of this new plan will be

1) No free basic Internet as it come with 365 validity features. However, since the plan doesn't come with data pay per use, it shouldn't be an big issue.

For more details: https://www.hotlink.com.my/en/plans/fast.html

Latest Update: (End of May 2016)

Hotlink Fast is come with Free 8GB weekend fast internet per month, 1GB free for each Sat & Sun, total 2GB per week. You will get this as long as your line is active and using 4G network and smartphone. No monthly/weekly data pass subscription is needed.

Promo internet pass @ RM3 per 1GB per day

Promo RM10 per day and RM38 per month internetational roaming pass for selected country such as Thailand, Singapore, Indonesia and etc

No more 365 days validity as the Hotlink Fast is now come with free basic internet (500MB per month)

4G LTE Speed comparison

ckyow1 — Fri, 20 Nov 2015 15:36:37 +0800

Hi all,

I purposely purchased the sim and data pass and test it by one by one from the same device,
My location is PJS 9 Bandar Sunway, below is the speed test result I get under 4G from Maxis, Celcom and Digi:

Maxis: 67.85Mbps Download; 5.55Mbps Upload - Ping 22ms
Celcom: 26.91Mbps Download; 1.49Mbps Upload - Ping 17ms
Digi: 11.77Mbps Download; 3.60Mbps Upload - Ping 25 ms

I wonder why Maxis 4G speed is so much faster than the others.. Like almost 3-6 times faster?

Note: All tested under prepaid sim, tested by same location and same device

Lowyatrian, welcome to post your speedtest results under 4G network from either Maxis, Celcom or Digi at your area.

--–--------------------------------------------------------------------------------------------------------------------------------

Latest update: Maxis now come with LTE Advance / 4G + first in Malaysia

Hi All,

I just managed to contact Maxis customer care and enquiries about this 4G LTE issue, and the Maxis staff advised me that they are on the first phase of launching LTE Advance/ 4G+ at klang valley, and Bandar Sunway is one of the selected location..while the other telco is only offering 4G now. However, it is still under testing period now.

No wonder the speed is so much different ...

---------------------------------------

Digi Website Down

ckyow1 — Wed, 11 Nov 2015 01:00:59 +0800

Anyone have any ideas what went wrong for Digi website? It appear to be under maintenance since 6pm 11 Nov 2015 Tuesday until now.. It had been more than 7 hours..

I can't check my quota usage and make payment for my broadband

KWSP Account 2 Withdrawal

ckyow1 — Fri, 06 Nov 2015 21:33:44 +0800

Hi guys,

I just bought my first property(under construction) from developer few months ago and I plan to walk-in to the KSWP office to request for the account 2 withdrawal as I have spent too much on the booking fees, lawyer fees and etc.. Need cash on hand now.

Anyone know what is the documents needed to walk-in to the KWSP office to request for the account 2 withdrawal for first house purchase?
Appreciate if you can list down for me.

(i) IC
(ii) Sales and Purchase Agreement
(iii) Bank Loan Offer Letter

Anything else ?

Thanks

Umobile - You get for what you pay :(

ckyow1 — Thu, 15 Oct 2015 16:17:32 +0800

I am previously using Maxis and changed to Umobile recently.

At first, I thought U mobile is ok and since the price is lower, it help me to save alot of money (whole families mobile line)

However, I facing several issue after port in to Umobile, first, the 4G LTE coverage is very limited, most of the time I only able to get H+/3G with average speed 0.5mbps to 2 mbps. My dad and mum staying at kampung area, which previously they able to get H+, but now changed to Edge.

I have call Umobile serveral time, no call back, problem still the same, I posted my complaint at their facebook page, they delete the post and blocked me, and few days ago, I walk-in to their center at Sunway pyramid to raise up the issue, by just hoping that at least they will create a case for me to check further with their network team, which what Maxis will do previously to solve the issue.

However, I am served by a bad attitude staff, sarcasm me by told me that "We are Umobile, not Maxis, our coverage is poor at non city area, you get what you pay for, if you think Maxis is better, you may go back to Maxis !!!!! "

Fine, thank for the lesson Umobile, I will never come back to you again,

Yes, you are offering lowest price among the other telco in Malaysia, so ? With lousy network and lousy customer service, you will lose out at the end!

what is the point you offering 7GB data but I cant even use it or only getting turtle speed ?

Last but not least, good bye Umobile, I will never come back to you again !!

RTM and Astro...

ckyow1 — Fri, 06 Feb 2015 21:18:19 +0800

Dear all,

This is not a rumour or joke... saw from newspaper this two week.. Astro cut down their number of employees by only giving few days notice.. followed by RTM TV and Radio broadcasting station hold the Dec and Jan salaries for hundreds of their contract staff... I am wondering what happen to Malaysia job/career market nowadays.. seem like not secure at all ! =(