http://forum.lowyat.net/ Sun, 21 Jun 2026 11:29:26 +0800 FeedCreator 1.7.2 http://forum.lowyat.net/topic/462109 hey guys..<br />i had very bad experience dealing with JC in lyp<br />about 2 days ago.. i went to lowyat to look for the monitor tat im interested in.. JC has the lowest price for that particular monitor.. i requested them to open the box so i can check for wat panel the particular monitor is using.. they refused to fulfill me bcuz of their policy.. fine<br />i went there again yesterday.. went to the same shop.. asked the same guy.. n surprisingly.. he took out an &quot;opened unit&quot; n &quot;open&quot; it for me to see n tell me &quot;this is a new unit&quot;.. hey man i m not blind.. i can see that the box is opened since they are at least 3 layers of cellotape sealing the box..<br />out of curiousity.. i asked them.. y yesterday cudnt show me the monitor but yes for today..wat about the policy?.. he gaf me another &quot;surprise&quot;.. he answered &quot;yakeh? ini unit baru la&quot;.. still pretending to me..<br />i pointed out all the evidents for him to tell him that i m not blind.... that the unit was opened for so many times.. know wat he said in the end? &quot;ohhh tadi kawan saya datang la nak tengok la&quot;.. haha.. policy says &quot;we cannot open new unit for customer to see b4 he purchased&quot;..<br />ok.. back to the story.. i found out that the monitor doesnt haf the panel that i wan.. actually i ady decided to take the monitor no matter wat panel it has.. so.. i tested the monitor for dead pixels.. with the staff trying to convince me that the monitor is in perfect condition.. i was convinced n didnt check properly&#33;<br />after checking.. i requested to get another unit bcuz there is sum scratches on the monitor frame but i got a &quot;no&quot; answer from them bcuz this is the last unit..<br />so.. ok laa.. i decided to buy that scratched unit since their price is lowest in lyp (nt forum).. happilly took it back home.. n found out 6 dead pixels for that lcd n a super long scratch behind a sticker sticking on the lcd frame.. (oso found out that the packing for all the cables were opened)<br /><br />called them this morning to tell them my situation.. n they said &quot;samsung wun change bcuz u need to haf 7 dead pixels to claim the warranty&quot; we cant do 1 to 1 exchange for u..<br />i dunno whether this is a trap or wat.. but obviously they r not being honest to customers.. they can change their policy within 1 nite.. n tell all the lies<br /><br />i alwiz believe that a good comp dealer must make sure they are giving the best to customers n not trying to cheat..argue with customers.. <br />.. who wan to haf a defective unit after all? i get 1 to 1 exchange for razer mouse jz bcuz of squeaking scroll and 1 to 1 change for my lian-li casing bcuz of sum hidden scratches..<br /><br />JC.. i really hope u keep ur promise by replacing me with a new unit when ur stock arrives.. be honest to ur customers nz time.. not all customers come without knowledge emubleeeem Price &amp; Dealers Guide Thu, 24 May 2007 19:03:45 +0800