Lowyat.NET: Latest topics by chk-storm

Recruiters Wanted!

chk-storm — Tue, 20 Feb 2018 22:09:02 +0800

Name of Company:Japanese Company in Cyberjaya

Role:Recruiters

Remuneration:Basic + Attractive Commission

Requirements:Eye for talents & good command of English

Contact Person:PM for more details

"Every Master has an Apprentice"

Looking for a few young hungry Talent Specialists to join our team as we embark on the ongoing war for Talents for both internal and external clients.

Junior recruiters looking to better harness their skills and upgrade their exposure - this opportunity is for you!

Our team needs talents who are serious in helping others improving their career and make some good money for doing the good deed as well.

This job is not for the faint of hearts and will need those who are willing to unlearn, learn and relearn multiple skillsets.

The hours could be long and odd, but the rewards will always be worth it.

We will train all our apprentices to be next Jedi Master of Talent Specialists.

PM me for details or email your resume to the council for selection.

Click here:

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System Engineers

chk-storm — Tue, 07 Mar 2017 11:12:39 +0800

System Engineers (L1 &L2)

• Company: Hyperconverged Distributor
• Location: Damansara, Petaling Jaya
• Benefits: MNC like benefits

Job Descriptions

We are seeking well-rounded fresh graduate Systems Engineers, customer-facing engineers. You will support our systems in the field and provide an enriched and successful product experience. You will need to be the champion for Nutanix & Arista, building clustered converged storage and compute systems that combine solid state drives with a revolutionary file system to solve some of the biggest pain points in virtualization.
This includes the hardware and software and related infrastructure as well as the provisioning of the users and services. The individual participates in technical research and development to enable the continued innovation of the infrastructure.
Our ideal candidate is someone who can tackle new projects and challenges with head strong “do or die” attitude. Someone who is obsessed with solving puzzles and creative resolution when faced with technical problems. A special someone who will go the extra mile to ensure the success of the team and bask in the same glory when successful.

Responsibilities

• Install new / rebuild existing servers/pcs and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
• Install and configure and support applications used in the organization.
• Develop and maintain installation and configuration procedures.
• Contribute to and maintain system standards.
• Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
• Monitoring and maintaining computer systems and networks.
• Troubleshooting technical and applications problems.
• Replacing parts and reinstalling software as required.
• Other IT related activities as required.

Requirements

• Diploma or degree in a related computer field is required.
• Required knowledge of computer networks and connectivity (LAN/WAN/TCP).
• Ability to manage multiple tasks at once with the ability to appropriately prioritize tasks as needed.
• Strong analytical and problem solving mentality.
• Good written and spoken English with strong communications and presentations skills.
• Independent and fast learner.
• Passion and ability to learn new things, while never being satisfied with the status quo.
• Must have good “Google-Fu”.
• MALAYSIANS CITIZENS ONLY NEED TO APPLY.

ONLY SHORT-LISTED CANDIDATES WILL BE NOTIFIED

Please send your resume and expected salary to: resume@storm-solutions.net.my

Project Manager (IT)

chk-storm — Tue, 18 Oct 2016 10:21:23 +0800

Project Manager (IT)

• Company: FSI
• Location: Klang Valley
• Salary: Negotiable
• Duration: 12 months renewable contract
• 2 Positions – Application & CRM
• Available immediately

Job Descriptions:

The Project Manager will be responsible for managing the rollout, deployment and upgrading of the IT infrastructure/application solutions for the client. The candidate is also responsible for coordinating, scheduling, assigning project tasks, and maintaining working relationships across the project stakeholders.

Responsibilities:

• Develop and maintain project plans and effectively manage project change.
• Manage all project objectives and timelines.
• Manage relationship with solution partners and clients.
• Manage interdependency between projects.
• Develop and manage scope, quality, costs and schedules.
• Timely delivery of milestones, deliverables and benefits per project plan.
• Effectively communicative project status on a regular basis, manage each stakeholder’s concerns clearly and effectively.
• Ensure project governance, processes and templates are completed.
• Ensure compliance to Audit and Risk matters in the execution of IT Projects.

Qualifications:

• Min degree in Computer Science, IT, MIS or equivalent.
• Min 5 years of working experience in a Project managerial role in IT deployment for the FSI sector.
• Candidates with CRM system implementation preferred (Microsoft Dynamics CRM).
• Candidates with experience with implementing Internet & Mobile projects preferred.
• Preferable PMP or PRINCE2 Certifications.
• Ability to listen well and capture the nuances of customer goals.
• Excellent written and verbal skills, including: listening, negotiation and presentation skills in English.
• Ability to work and communicate effectively with all levels.
• Malaysians citizens only need to apply.

ONLY SHORT-LISTED CANDIDATES WILL BE NOTIFIED

Please send your resume and expected salary to: resume@storm-solutions.net.my

Marketing Specialist

chk-storm — Wed, 14 Sep 2016 10:32:46 +0800

Marketing Specialist

 IT Industry
 MNC benefits & allowances
 Full time positions available
 Location: Damansara, PJ
 Start immediately

Job Description

We are a leader in hyper-converged solutions; providing end-end products and services that will hyper-drive traditional IT environment into the next frontier. Join us as we deploy next generation solutions to our clients that will lower their cost but propel their businesses.
We are searching for an amazing, data-driven inbound marketer to attract new clients through traditional and modern marketing tools to attract new leads for the business, and nurturing those leads to close into customers, with the help of our sales leadership. Our specialists like our solutions, are hybrids; he/she will be a master of sales and marketing.

Our business has a fast paced work environment and we seek talented employees who crave learning new skills and aren’t afraid to tackle big projects. As a Marketing Guru you will get to work with a variety of our staff, while working on campaigns that will generate growth and revenue.
Our ideal candidate is someone who walks into a room of people and can’t leave without making new friends. Someone who is obsessed with social media marketing and is creative and thoughtful when interacting with clients and building relationships. The candidate is also expected to reach marketing targets through excellent telephone sales and communications skills.

Responsibilities

 To make calls to clients during scheduled call/campaign period.
 Grow news leads, including marketing-qualified leads, by converting cold calling, email, social channels to nurture leads into potential customers.
 Assist the team to create compelling marketing content and events that will influence and impact the IT enterprise.
 Creative feedback and marketing techniques on social media like Facebook, LinkedIn, Twitter and websites.
 Develop & maintain good business relationship with assigned clients and partners to enhance positive customer and partner experience.
 Able to present the company model, value and benefits to the clients & partners.
 Complementing the team with administrative work.

Requirements

 Prefer 1-2 years of marketing/sales experiences in IT industry, or fresh graduates with good command of the languages.
 Strong command of English is required, proficiency in Mandarin will be an added advantage.
 Background in Business Management, Marketing, Communication or ICT related.
 Proficient in Microsoft Office.
 Organized, with an ability to prioritize time-sensitive assignments.
 Creative and Flexible.
 Active and well-rounded personal presence in social media, with a command of each network and their best practices.
 Familiarity with social networking skills and “Google-fu”.
 Willing to be train, learn, relearn and enjoy learning.
 Malaysians citizens only need to apply.

ONLY SHORT-LISTED CANDIDATES WILL BE NOTIFIED

Please send your resume and expected salary to: resume@storm-solutions.net.my

Associate Payroll Specialist

chk-storm — Tue, 19 Jul 2016 10:45:20 +0800

Associate Payroll Specialist X3

• Company: Confidential (IT Company)
• Location: Damansara
• Salary: Competitive + Benefits
• Duration: Permanent
• Proficiency in Mandarin required
• Fresh graduates will be intensively trained

Job Description:

Fresh graduates with Mandarin language skillsets, and sharp eye for details are encourage to apply for this role. Intensive training and mentoring will be provided to assure the candidate master the payroll processing for our clients based in Singapore, China and regionally.
The Associate Payroll Specialist will be primarily responsible for activities relating to client monthly payroll functions, employee expense reimbursement, and other accounting functions, as assigned.
This includes timely and accurate reporting of payroll data for the company employees, processing of staff expenses, journal entry preparation, reconciliations, reporting, benefit invoice auditing and reconciliation, and various other accounting and payroll functions.

Responsibilities:

• Processing payrolls for client base.
• Employee set-ups in the payroll system.
• Provides quality customer service at all times in accordance with our procedures.
• Process expense report payments to employees.
• Process journal entries to record payroll in the general ledger.
• Assist managers in creating standard time management reports.
• Works in conjunction with the Human Resource department on payroll/HR related issues.
• Assist with monthly payroll reporting and analysis.
• Assist with payroll budgeting and projections.
• Research and resolves payroll and tax related issues, educates client on proper taxation and payroll reporting procedures.
• All other duties as required.

Qualifications:

• Possess at least a Diploma, Bachelor’s Degree or Professional Degree, preferably in Finance/Accounting or equivalent.
• Fresh graduates with a keen learning attitude required.
• Strong interest in payroll processing processes.
• Prior knowledge of Singapore and China payroll processing will be added advantage.
• Strong knowledge of MS Office and accounting software.
• Good command of English and Mandarin required.
• Malaysian citizens only need to apply.

ONLY SHORT-LISTED CANDIDATES WILL BE NOTIFIED

Please send your resume and expected salary to: resume@storm-solutions.net.my

Data Center Admin

chk-storm — Mon, 11 Jul 2016 11:40:26 +0800

Data Center Administrator

• Company: Confidential
• Salary: Negotiable
• Durataion: 12 months contract/FTE
• Benefits: EPF, SOSCO, Medical, PA and allowances
• Available: July 2016
• Location: Kuala Lumpur

Job Description:

To assist Operation Executives on data center administration works such as Data Center Support, Servers & Applications Operation Support, and Manage Offsite Storage.

Responsibilities:

• Able to provide on-call standby support. Rotation basis.
• Administration of server, network, OS, storage, backup and virtualization platform (VMware)
• Resolve Wintel / Technical issues within customer’s service level agreement.
• Perform test, Wintel analysis and troubleshooting issue.
• Work with infrastructure vendor for level 3 support.
• Perform documentation on DC infrastructure manuals and system operating guide.
Servers/Applications Operation Support
• Perform servers/applications routine tasks – shutdown/restart server, start/end application system, monitoring batch jobs status for all ranges of servers i.e. iSeries, pSeries, Wintel, & etc.
• Perform day end processing, month end and year end closing of application systems
• Perform daily, weekly, and monthly data backup for servers
• Perform daily monitoring on systems availability and report any failure/problem alert via Nagios, phone SMS, Remedy System & etc.

Requirements:

• 2 to 3 years’ experience in Microsoft, VMware, FES (SSH File transfer) and Intel Platform environment.
• Diploma in Computer Studies. Microsoft \ VMware certification is an added advantage.
• Experience in delivering technical presentation is added advantages.
• Knowledge on Microsoft AD DS, Microsoft DNS, Microsoft DHCP, Microsoft File Server, Microsoft Cluster, VMware ESX, VMware vCenter and etc. Hands-on experience in managing day-to-day request on Wintel request and involvement in the Project coordination if assigned.
• Knowledge on ITIL (Change Management Process).
• Able to work with minimum supervision and focus on delivering assigned tasks.
• Malaysians citizens only need to apply

ONLY SHORT-LISTED CANDIDATES WILL BE NOTIFIED

Please send your resume and expected salary to: resume@storm-solutions.net.my

Consultant in Virtualization

chk-storm — Tue, 17 May 2016 17:05:31 +0800

Consultant in Virtualization

• Company: Confidential (IT Company)
• Location: Selangor
• Duration: FTE
• Available immediately

Job Description:

As an Associate Consultant in the Virtualization sphere, you will enable our customers to define, design, and implement advanced next generation infrastructure architecture within datacenter, be it physical or virtual, private or public. You will also enable our customers to understand and improve their security posture. This role presents the consultant with opportunity to work in challenging and rewarding environment.

Responsibilities:

 Assist and / or lead the development of infrastructure architecture blueprints, design specifications, migration plans, business continuance and operational best practices guidelines based on detailed business and technical requirements gathered.
 Lead a small-scale definition and design of Virtualization products (i.e. VMware vSphere), following through to installation, configuration, testing, and project management.
 Provide technical leadership to company services consulting project team, which will include project work at customer site.
 Maintain current knowledge of multiple areas of hypervisor, OS and container-based solutions and platform.
 Participate in the pre-sales process to understand customer business and technical objectives and product requirements, in order to develop effective solutions. Ensure that techno-commercial proposals are scoped well, technically sound and are addressing customer business issues.
 Establish and maintain technical credibility within the company through demonstration of thought leadership, including:
o Leading and delivering technical enablement and technical labs during company events
o Regular participation in technical discussions (e.g. company consulting / technical discussions)
o Presentation at customer and partner opportunities, training sessions and venues
o Active and regular participation in knowledge management

Qualifications:

• Possess at least a Bachelor’s Degree or Professional Degree
• Intermediate to advance understanding of cloud infrastructure (i.e. infrastructure design and implementation), with demonstrated expertise in multiple areas
• Min of 4 years of relevant experience
• At least 2 years’ experience in customer-facing positions as a professional services consultant
• Experience in a technical lead role for small teams
• Familiarity with systems management concepts, processes and standards including capacity/performance management and tuning; and storage and network management
• Infrastructure virtualization knowledge and skill such as:
• Server virtualization
• Private / Public Cloud implementation
• Tier1 application migration
• Server consolidation or refresh
• Programming in Powershell and Unix shell are a plus
• Good attitude with keen interest in continuous learning, especially in Cloud Computing solutions
• Good written, communication and interpersonal skills, with fluency in English
• Ability to engage project and make decision independently, yet flexible and effective in group collaboration
• Ability to articulate technical concepts to both business and technical audiences
• Relevant virtualization professional certifications (e.g. VCP)
• Malaysian citizens only need to apply.

ONLY SHORT-LISTED CANDIDATES WILL BE NOTIFIED

Please send your resume and expected salary to: resume@storm-solutions.net.my

Resident Engineer in Virtualization

chk-storm — Tue, 17 May 2016 17:02:51 +0800

Resident Engineer in Virtualization

• Company: Confidential (IT Company)
• Location: Selangor
• Salary: Above market compensation
• Duration: 12 months renewable contract/FTE
• Available immediately

Responsibilities:

• Strong understanding of virtualization technology, specifically vSphere 5.x and above
• Have experience using vCenter v5.x and above
• Have experience in using vRealise Operations (or vCloud Operations) 5.x and above
• Storage and networking knowledge
• Able to tune and configure virtualized infrastructure for performance and reliability
• Have troubleshooting skills and able to demonstrate logical approach to resolving technical issues in an enterprise-type environment

Qualifications:

• Possess at least a Bachelor’s Degree or Professional Degree
• 2-3 years experience in managing and supporting VMware environments
• Strong verbal and written communication skills. Excellent communications and interpersonal skills.
• Malaysian citizens only need to apply.

ONLY SHORT-LISTED CANDIDATES WILL BE NOTIFIED

Please send your resume and expected salary to: resume@storm-solutions.net.my

L2 System Engineer (DBA)

chk-storm — Sat, 14 May 2016 21:27:16 +0800

L2 System Engineer (DBA)

• Company: Confidential
• Compensation: up to RM 5000 per month
• Location: Subang Jaya
• Some traveling to Singapore required
• Duration: 12 Months Contract convertible to FTE
• Start: June 2016

Responsibilities:

• Assign eSR and carry out the request.
• Assist DB administrator where necessary.
• Database administration and maintenance.
• Perform the operational tasks of administering the Database Management System (DBMS) and housekeeping of the database server.
• Identify, isolate, resolve, escalate and close problem ticket according to ITSM Incident Management Process.
• Support all installation activities with complete documentation.
• Establish and enforce standards and procedures related to the use of DBMS and other software packages to ensure consistency and ease of use of these packages.
• Determine and implement techniques and performance monitoring tools for the database systems and other software so that the software can be continuously tuned for better performance in terms of response time and use of resources and to maintain high database system availability.
• Ensure that database housekeeping and maintenance work is carried out timely so that there is minimal disruption to the application systems.
• Development and administration of systems and procedures for protecting and monitoring the security of databases.
• Documentation of all procedures and records where necessary.

Requirements:

• Language requirements: must speak Mandarin (clients based in China & Singapore).
• Degree or Diploma in Information Technology, Computer Science, Computer Engineering or related discipline.
• DB administration:
• Microsoft Certifications or at least 2 years’ experience handling the followings:
o Windows 2008 R2 Active Directory
o SQL 2005 &/or 2008
• Able to start work immediately.
• Only Malaysian citizens may apply

ONLY SHORT-LISTED CANDIDATES WILL BE NOTIFIED

Please send your resume to: resume@storm-solutions.net.my

L2 System Engineer x3

chk-storm — Sat, 14 May 2016 21:24:40 +0800

L2 System Engineer x3

• Company: Confidential
• Compensation: up to RM 5000 per month, up to RM 8000 for Team Lead
• Location: Subang Jaya
• Duration: 12 Months Contract convertible to FTE
• Team Lead role available
• Some travelling to Singapore required.
• Start: June 2016

Responsibilities:

• Perform the system administration tasks and technical support of servers and operating system platforms for Window servers.
• Install, customize and maintain the systems software (inclusive of software for bandwidth monitoring, Web administering, server availability monitoring, etc. if applicable), such as housekeeping of servers, user account management and ensuring the systems is kept virus-free.
• Support all installation activities with complete documentation.
• Perform the OS tightening adhering to defined procedure and checklist. Maintain the operating system in such a way that it is secure against unauthorized access.
• Deploy and deliver the project deliverables as stated in the project scopes extracted from the proposal/contract.
• Update Technical Service Manager on the project progress and status.
• Implement changes through Change Management Process on system components and ensure change impact is evaluated, contingency plan and test plans are created to support the change request.
• Build, configure, and rollout new releases through Release Management Process on system components that affect operations. Organize training for new releases where necessary.
• Identify, isolate, resolve, escalate and close problem ticket according to ITSM Incident Management Process.
• Ensure backup and recovery of system components is carried out, so that critical services can continue in the event of a disaster.
• Work with principal hardware or software vendors to resolve problems and implement new technologies.
• Carry out service request.
• Provide 2nd level support/advise to desktop engineer where necessary.

Requirements:

• Language requirements: must speak Mandarin (clients based in China & Singapore).
• Degree or Diploma in Information Technology, Computer Science, Computer Engineering or related discipline.
• Microsoft Certifications in the followings with at least 2 years’ experience:
o Windows 2008 R2 Active Directory
o Exchange 2007 &/or Exchange 2013 (Hybrid and Office 365 online)
o System Center Configuration 2012
o System Center Operation Manager 2007 & SCOM 2012
o MS ForeFront TMG (Threat Management Gateway) 2010
o SQL 2005 &/or 2008
o Sharepoint 2010
o Hyper-V (2008 R2 & 2012) and System center Virtual Machine Manager 2012 R2
o Symantec endpoint Protection administration
o Symantec Netbackup
• Able to start work immediately.
• Only Malaysian citizens may apply

ONLY SHORT-LISTED CANDIDATES WILL BE NOTIFIED

Please send your resume to: resume@storm-solutions.net.my

L2 Network Engineer

chk-storm — Sat, 14 May 2016 21:22:25 +0800

L2 Network Engineer

• Company: Confidential
• Compensation: up to RM 5000 per month
• Location: Subang Jaya
• Some traveling to Singapore required
• Duration: 12 Months Contract convertible to FTE
• Start: June 2016

Responsibilities:

• Provide technical expertise and platform leadership in areas of Cisco WAN, LAN, WLAN, VPN, wireless and Firewall technologies.
• Configure, implement, and troubleshoot a variety of Cisco/HP network Hardware/Software products including VPN Gateway, Firewalls, IPS, Radius, Routers, WLAN and Switches.
• Proactively manage the service and security requirements of these systems to an average of 99.0% SLA uptime.
• On-Going Review of Router and Switches Infrastructure.
• Project Planning and documentation as required.
• Assist in the management of other data, server and security systems as dictated by the environment.
• Perform advanced monitoring and reporting related to network systems.

Secondary Responsibilities:

• Administration of the What’s UP monitoring system.
• Maintenance of the telephone line patching.
• Administration of the LANs room UPS.
• Responsible as a security manager and carry out yearly security audits with customer.

Requirements:

• Language requirements: must speak Mandarin (clients based in China & Singapore).
• Degree or Diploma in Information Technology, Computer Science, Computer Engineering or related discipline.
• CCNA or CCNP qualification will be an advantage.
• Must have knowledge and hands-on skill on LAN & WAN.
• Preferably with hands-on experience in configuring Cisco equipment.
• At least minimum two years relevant working experience in network management and administration, preferably with Data Centre experience.
• Good understanding of routing and switching technologies as well as network management systems.
• Independent, dedicated with a strong passion for the job, and able to work long hours.
• Excellent communication, customer service skills with emphasis on teamwork.
• Able to take responsibility and ownership for mid-to-high level projects and able to multi-task across a broad range of disciplines.
• Independent, self-motivated and must enjoy working within a changing and dynamic organization.
• Able to start work immediately.
• Only Malaysian citizens may apply.

ONLY SHORT-LISTED CANDIDATES WILL BE NOTIFIED

Please send your resume to: resume@storm-solutions.net.my

Service Desk Supervisor x2 (Mandarin Speaking)

chk-storm — Sat, 14 May 2016 17:41:32 +0800

Service Desk Supervisor x2 (Mandarin Speaking)

• Company: Confidential
• Compensation: up to RM 6000 per month
• Location: Subang Jaya
• Duration: 12 Months Contract convertible to FTE
• Shift work required
• Start: June 2016

Job Descriptions:

Service Desk Supervisor main roles and responsibilities to oversee timely delivery of quality technical support service to clients.
Service Desk Supervisor may complete both technical support and supervisory duties.
Common technical support duties include answering telephones, communicating with clients, diagnosing hardware and software malfunctions and troubleshooting problems on clients' machines.
Supervisory duties may include determining personnel requirements, setting schedules and insuring that those under their direction have adequate resources to complete their jobs.

Responsibilities:

• Responsible for recruiting/training and assigning tasks to his/her reporting Service Desk Agents.
• Responsible for providing higher level of satisfaction to the clients, monitor and make evaluation on the quality of the call and note down the client feedback for further improvement on the overall support.
• Constant monitoring of trends and changes and should know how to improve the customer satisfaction levels.
• Ensure that SLA goals / productivity levels are met on time.
• Responsible for creating and updating of Service Desk Standard Operating Procedures and it’s under his responsibility to ensure that the procedures adhered strictly by Service Desk Agents.
• Provide training programs for his/her Agents to clearly work as a Team and making them know the important of Service Desk to the Client. These include improvement from data analysis from customer complaint levels, the organization’s strategic programs and direction.
• Responsibility to continually track his/her employees‘ performance to ensure that they meet the required professional level.
• Participate on all the senior management meetings, put forward suggestions on the improvement, changes and trends.
• Producing Monthly Performance reports that reflect the system status and how well the help desk performs in meeting its objectives. These reports should also provide trends analysis and point out objectives that arise from ongoing analysis of the information accumulated in the system repositories.
• Performs other Administrative duties as assigned and also, backup to Service Desk Agents if needed.

Requirements:

• Language requirements: must speak Mandarin (clients based in China & Singapore).
• Minimum diploma holders and above.
• Strong leadership qualities to manage a crew of people under them.
• Strong communication and interpersonal skills both oral and written is necessary for this job.
• A team leader and lead as an example to the team.
• Three to five years of experience in Service Desk team lead or management team of an IT helpdesk / service desk and having professional experience or certifications in support of Center Management.
• Ensuring SLA's are met and escalated issues are resolved.
• Strong analytical skills and ability to provide comprehensive Reports to Client.
• ITIL Process Management.
• Able to start work immediately.
• Only Malaysian citizens may apply

ONLY SHORT-LISTED CANDIDATES WILL BE NOTIFIED

Please send your resume to: resume@storm-solutions.net.my

Service Desk Agents x10 (Mandarin Speaking)

chk-storm — Sat, 14 May 2016 17:37:37 +0800

Service Desk Agents x10 (Mandarin Speaking)

• Company: Confidential
• Compensation: RM 3,000-4,000 per month
• Location: Subang Jaya
• Duration: 12 Months Contract convertible to FTE
• Shift work required
• Start: June 2016

Job Descriptions:

The Service Desk Agent provides First Call Resolution support for basic incident resolution. Responsibilities include collecting information through clients’ conversation, performed initial assessment and resolution of basic incidents and requests regarding the use of application software products and/or infrastructure components.

Reported Incidents beyond their scope will be re-assigned to the appropriate Level 2 Support for resolution in a timely manner.

Responsibilities:

• Resolves basic incidents and requests.
• Logs all incidents and requests correctly into the Incident Ticket categories.
• Assigned appropriate Level 2 Support Team to resolve incidents that are beyond the scope of their ability or responsibility.
• Ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with professional attitude.
• Ensures the end-to-end customer experience and provides a single point-of-contact for the customer.
• Logs and tracks incidents and requests from identification through resolution. Follows up with Support staff involved in resolution to ensure incidents are resolved, requests are filled, and the customer communication is complete.
• Documents known error resolutions and updates self-help and staff knowledge bases.
• Grows general knowledge of current corporate, division, and facility-specific products, increasing ability to resolve requests on first contact.
• Strictly adheres to all Standard Operational Procedures, Guidelines and policies governed by both the Internal and external client.
• Performs other duties as assigned.

Requirements:

• Language requirements: must speak Mandarin (clients based in China & Singapore).
• Minimum diploma holders and above.
• Fresh graduates with IT-dexterity are encouraged to apply.
• Demonstrates ability and desire to learn Corporate, Division, and Facility-specific applications, technology, and terminology.
• Demonstrated ability to learn customer support processes and techniques.
• Strong analytical skills and ability to solve client First Call Resolutions.
• Competency in Service Desk software and tracking tools.
• Customer service orientation and/or prior customer service training.
• Strong understanding of security-related procedures.
• Service oriented and proactive on giving IT support.
• Able to start work immediately.
• Only Malaysian citizens may apply

ONLY SHORT-LISTED CANDIDATES WILL BE NOTIFIED

Please send your resume to: resume@storm-solutions.net.my

Active Directory Specialist

chk-storm — Wed, 20 Apr 2016 09:33:10 +0800

Active Directory Specialist

• Company: Confidential (IT Company)
• Location: Penang
• Salary: Above market compensation
• Duration: 6 months contract
• Available immediately

Job Description:

We are seeking an experienced Microsoft Active Directory Specialist to support an AD migration, taking place in Penang.
The candidate must be experienced in implementing, operating, tuning and troubleshooting enterprise Windows Active Directory Enterprise Solutions.

Responsibilities:

• Configuring Active Directory Services (ADDS), Group Policy Objects, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), Distributed file System (DFS), Fail-Over Cluster.
• Experience installing, configuring, upgrading and migrating Microsoft Windows 2008 R2 and 2012 R2 servers.
• Intermediate to advance PowerShell scripting.
• Excellent organization and communication skills, both written and verbal.
• Ability to work well both independently and in teams.
• Proven ability to multi-task and to prioritize rapidly-changing task assignments.

Qualifications:

• Possess at least a Bachelor’s Degree or Professional Degree
• Minimum of 5 years’ experience with Microsoft Active Directory
• Demonstrated experience with the following is a plus:
o Juriba Dashwork - IT Migration Project Management
o Dell Migration Manager
• Strong verbal and written communication skills. Excellent communications and interpersonal skills.
• Malaysian citizens only need to apply.

ONLY SHORT-LISTED CANDIDATES WILL BE NOTIFIED

Please send your resume and expected salary to: resume@storm-solutions.net.my

Payroll Specialist (Team Lead)

chk-storm — Wed, 16 Mar 2016 09:38:21 +0800

Payroll Specialist (Team Lead)

• Company: Confidential (IT Company)
• Location: Damansara
• Salary: Above market compensation
• Duration: Permanent
• Team lead position available
• Prior knowledge of Singapore payroll is preferred

Job Description:

The Payroll Specialist will be primarily responsible for activities relating to client monthly payroll functions, employee expense reimbursement, and other accounting functions, as assigned. This includes timely and accurate reporting of payroll data for the company employees, processing of staff expenses, journal entry preparation, reconciliations, reporting, benefit invoice auditing and reconciliation, and various other accounting and payroll functions.

Responsibilities:

• Processing payrolls for client base.
• Employee set-ups in the payroll system.
• Provides quality customer service at all times in accordance with our procedures.
• Process expense report payments to employees.
• Process journal entries to record payroll in the general ledger.
• Assist managers in creating standard time management reports.
• Works in conjunction with the Human Resource department on payroll/HR related issues.
• Assist with monthly payroll reporting and analysis.
• Assist with payroll budgeting and projections.
• Research and resolves payroll and tax related issues, educates client on proper taxation and payroll reporting procedures.
• All other duties as required.

Qualifications:

• Possess at least a Bachelor’s Degree or Professional Degree, preferably in Finance/Accounting or equivalent.
• Minimum of 2 years of working experience.
• Working knowledge of SAGE EASYPAY required.
• Familiar with a variety of the field’s concept, practice, and procedures, such as time tracking and time entry, payroll processing, payroll taxes and statutory reconciliations.
• Knowledge of Singapore payroll processing is required for this role.
• Strong knowledge of MS Office and accounting software.
• Malaysian citizens only need to apply.

ONLY SHORT-LISTED CANDIDATES WILL BE NOTIFIED

Please send your resume and expected salary to: resume@storm-solutions.net.my

Maintenance Engineer

chk-storm — Thu, 10 Mar 2016 11:05:11 +0800

Maintenance Engineer

• Company: Confidential
• Salary: Negotiable
• Location: Klang Valley
• Duration: Renewable Contract

Job Description:

To perform, lead and supervise preventive and predictive maintenance, trouble shooting and corrective maintenance, work order scheduling, planning, system operation and inspection, conducting economic analysis and improvement especially in the electrical/electronic section.

Responsibilities:

• Responsible for day to day operations and maintenance of all electrical and mechanical systems on 24 x 7 x 365.
• Responsible for trouble-shooting of any M&E issues within the agreed SLA.
• Responsible for power provisioning to all IT and network systems.
• Manage work priorities through ticketing system and coordination with M&E Manager.
• Manage the relationship with all 3rd parties and internal teams, associated with the maintenance and support of the facility.
• Performs all work in accordance with established safety procedures.
• Complies with all company policies and procedures and adhere to company standards.
• To ensure that all related regulations are adhere to as stipulated by the relevant authorities.
• To work outside core/shift hours where required to supervise and control site changes and upgrades.
• Perform other duties as required.

Requirements:

• Candidate must possess a minimum Chargeman A1 Certificate issued by Suruhanjaya Tenaga or equivalent.
• Candidate with Chargeman A4 certificate will be an added advantage.
• Minimum 4 years of working experiences in data center environment.
• Strong knowledge in Electrical Supply Act 1990 (Act 447), OSHA 1994 (Act 415), Factories and Machinery Act 1967 and local authority procedure is a must.
• Strong knowledge in data center equipment will be an added advantage.
• Must be able to read and understand electrical single line diagram and mechanical layout diagram.
• Resourceful, initiative, independent and performance driven.
• Understand safe work practices.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain cooperative working relationships with those contacted in the course of work.
• Willing to work in shifts (long hours if required).
• Must be willing to travel within Malaysia and overseas or transferred to any locations required by the company.
• Able to design electrical systems is an added advantage.
• Knowledge in OSHA safety procedure is an added advantage.
• Fresh graduates are encourage to apply with relevant M&E or vocational certificates.
• Malaysians citizens only need to apply.

ONLY SHORT-LISTED CANDIDATES WILL BE NOTIFIED

Please send your resume and expected salary to: resume@storm-solutions.net.my

Data Center Technician

chk-storm — Thu, 10 Mar 2016 10:49:50 +0800

Data Center Technician

• Company: Confidential
• Salary: Negotiable
• Location: Klang Valley
• Duration: Renewable Contract

Job Description:

Perform preventative maintenance on data center according to schedule, maintain smooth operations, administer all service request and provide resolutions to achieve required goals.
Installation of data center infrastructures such as racks, networking cables, and other critical components.

Responsibilities:

• Responsible for all maintenance schedules.
• Install data center infrastructure materials including: racks and cabinets w/grounding, cable tray and ladder, cable management, copper and fiber networking cable, copper and fiber patch panels and any other materials necessary for data center operations.
• Rack and stack equipment including: network switches and routers, servers, power distribution devices, equipment grounding, patch cable network connections to equipment including copper and fiber, any other equipment necessary for data center operations.
• Experience terminating and patching Cat 5e, Cat 6, and fiber a plus. Knowledge of and proven skills using various test sets including: power system multi-meters, cable test sets (Fluke DTX for copper and fiber), fiber test sets (Fluke OTDR fiber tester), cable testing and certification.
• Provision as required for racks, power and cabling in the Data Centre.
• Responsible for capacity planning to ensure underlying infrastructure such as Racks, KVM, patch panel etc. is adequate for new projects requirement.
• Periodic review of power and cooling to ensure the data center is operating cost effectively.
• Ability to analyze the data center environment and identify areas of improvement and potential trouble conditions, present the facts to management in a timely manner, and make recommendations for solutions.
• Manage work and priorities through ticketing system and coordination with Data Center Manager.
• Manage the relationship with all 3rd parties and internal teams, associated with the maintenance and support of the Data Centre's.
• Monitor and control access to the Data Center to prevent unauthorized access.
• To control all permit issuing for work being carried out in the data centers.
• Insure data center areas are maintained to a high standard of cleanliness and organization.
• Assist with receiving, asset tagging, storing and deploying equipment and tools for data center operations as necessary.
• Performs all work in accordance with established safety procedures.
• Complies with all company policies and procedures and adhere to company standards.
• To work with auditors as required for site specific issues.
• To ensure the Data Centre process and procedures support the required ISO and ITIL standards.
• To work outside core hours where required to supervise and control site changes and upgrades.
• Perform other duties as required.

Requirements:

• Candidate must posses at least a Professional certificate, Diploma or Degree in a related computer field.
• At least 1 to 2 years of working experience in Data Center Support preferred.
• Strong analytical and problem solving mentality with a proven ability to be self-motivated.
• Strong verbal and written communication skills.
• Ability to handle multiple task and also be a team player.
• Malaysians citizens only need to apply.

ONLY SHORT-LISTED CANDIDATES WILL BE NOTIFIED

Please send your resume and expected salary to: resume@storm-solutions.net.my

Marketing Executive

chk-storm — Thu, 18 Feb 2016 11:59:25 +0800

Marketing Executive

• Company: Virtual Computing Platform Sdn Bhd
• Benefits: EPF, SOSCO, Medical, P.A., Dental, & Optical
• Full time positions available
• Location: Damansara, PJ

Job Description

VCP is a leading distributor of next generation software defined data center solutions and authorised training center and support center of hyperconverged products. VCP is also an IT engineering powerhouse who employs the top talents in data centre solutionist of architects, engineers, and managements.

VCP has a fast paced work environment and we seek talented employees who crave learning new skills and aren’t afraid to tackle big projects. As a Marketing Executive you will get to work with a variety of our staff, while working on campaigns that will generate growth and revenue.

Our ideal candidate is someone who walks into a room of people and can’t leave without making new friends. Someone who is obsessed with social media marketing and is creative and thoughtful when interacting with resellers and building relationships. The candidate is also expected to reach marketing targets through excellent telephone sales and communications skills.

Responsibilities

• Create compelling marketing content that will influence and impact the IT enterprise.
• Creative feedback and marketing techniques on social media like Facebook, LinkedIn, Twitter and websites.
• Develop & maintain good business relationship with assigned clients and partners to enhance positive customer and partner experience.
• To make calls to clients during scheduled call/campaign period.
• Able to present the company model, value and benefits to the clients & partners.
• Complementing the team with administrative work.

Requirements

• Minimum 1-2 years of marketing/sales experiences in IT industry, or fresh graduates with good command of the languages.
• Background in Business Management, Marketing, Communication or ICT related.
• Proficient in Microsoft Office.
• Organized, with an ability to prioritize time-sensitive assignments.
• Creative and Flexible.
• Familiarity with social networking skills and “Google-fu”.
• Willing to be train, learn, relearn and enjoy learning.
• Malaysians citizens only need to apply.

ONLY SHORT-LISTED CANDIDATES WILL BE NOTIFIED

Please send your resume and expected salary to: resume@storm-solutions.net.my

Sr .Net Developer

chk-storm — Thu, 17 Dec 2015 16:08:12 +0800

Microsoft Application Developer

• Company: Manufacturing Client
• Location: Shah Alam
• Duration: Permanent
• Salary: Negotiable

Job Description:

The developer will be responsible to design, develop, test software products, using multi-tiered application using Microsoft .NET development platform.
The successful candidates will be trained in Germany for 3 months to enhance their skill sets.

• Responsible to design, develop, test for existing and new software products.
• Produce high quality software and grow in both technical and functional skills with our experienced team and principal.
• Creating multi-tiered application using Microsoft .NET development platform and C# for end customer in manufacturing environment.
• Actively contribute ideas and viewpoints through SCRUM meetings.
• Carry out Unit Tests, including design codes/scripts for UI-Tests.
• To work independently as well as in a team with our principal in Germany
• Candidate will be based in Germany for 2-3 months to learn about the scope of works and processes.

Job Requirements:

• Degree or Master in Computer Science/Information Technology or any equivalent professional qualification.
• Minimum of 5 years of working experience in application development and related field.
• Knowledge, experience and understanding of the Microsoft .NET development platform and C#, in particular with good exposure to service oriented architecture and Microsoft technology WCF, WPF, NuGet, MSBuild, Prism and WebAPI/REST development experience.
• Familiar with JavaScript, AngularJS, HTML5, CSS3, Microsoft SQL Server 2008 and above, Oracle.
• Knowledge of Microsoft development infrastructure i.e. Hyper-V, TFS, Build Server, and MS Test Labs will be an added advantage.
• Candidate with MCSD (Microsoft Certified Solutions Developer) will be an added advantage.
• Strong analytical and problem solving mentality with a proven ability to be self-motivated.
• Strong verbal and written communications skills in English.
• Malaysians citizens only need to apply.

ONLY SHORT-LISTED CANDIDATES WILL BE NOTIFIED

Please send your resume and expected salary to: resume@storm-solutions.net.my

PeopleSoft Support Engineer

chk-storm — Fri, 11 Dec 2015 16:50:07 +0800

PeopleSoft Support Engineer

• Company: MNC
• Location: Kuala Lumpur
• Salary: Negotiable
• Tenure: Permanent

Job Descriptions

The main purpose of this position is to support the pre-production and production environment of the PeopleSoft application.
Company have above market remuneration, good work life balance, and career progression.

Responsibilities

• Provide Tier 1 application support receive incident tickets, inquiry calls and emails from end users.

• Monitor resolution process and ensures tickets are closed in within a stipulated period.
• Initiate escalation procedures as necessary to the next tier level with full analysis included.

• Collaborate with Functional and Technical teams to identify and resolve defects.
• Produce biweekly incident summary reports that provide management input for key problem areas and potential user training requirements.

Requirements

• Degree in Human Resource/Information Technology or its equivalent.

• Minimum 1 years of relevant experience in the similar capacity.

• Possess functional knowledge in one or more PeopleSoft HR modules and the ability to become proficient in additional modules.

• Must maintain a complete understanding of PeopleSoft tables and integration points.
• Possess technical skills on two or more of the following: SQL/PLSQ, Query, PeopleCode, SQR, App Engine or PeopleTools.
• Good written and spoken English with strong communications and presentations skills.
• Independent and fast learner.
• MALAYSIANS CITIZENS ONLY NEED TO APPLY.

ONLY SHORT-LISTED CANDIDATES WILL BE NOTIFIED

Please send your resume and expected salary to: resume@storm-solutions.net.my