Lowyat.NET: Latest topics by AnonyNewbie

[COMPLAIN] Win Ting Auto Services Poor Honesty

AnonyNewbie — Thu, 26 May 2016 19:37:24 +0800

Due to engine overheating, went any the nearest car service shop, which is Win Ting Auto Services in PJ 19/3.

In the beginning, told me that the thermostat is spoiled. I also agreed to change, since it have to.
Later on after checking, told me motor fan is weak, and water pump also spoiled.
Never mind, I agreed. I willing to pay, since it have to.

After 3 hours of replacing parts, start engine and test.
My air-cond compressor is producing annoying sound and I even saw some smoke and can smell burnt smell.
The staff said the compressor is spoiled.
I said when I came, it still nice and working, why after replacing parts is spoiled?
"All proton Waja is like that, once the overheating happened, it will shutdown the air-cond, and may break the compressor."
Yes, I am driving 2002 Proton Waja.

"I have 10 years of foreman experience. How many years you have working?"
This is what the staff answered me when I keep asking how come air compressor related to engine overheating. Once I realize my car is not stable, air-cond not as cold as before, and most important, the temperature meter is more than half, I straight off air-cond.
I stopped my car, and the cover, checked the fan is still working.
So I straight visit the nearest shop.

I called one of the foreman I already visit for more than 5 years after I get my license, (if including my parents, it is more than 20 years). This foreman already have at least 26 years working experience, and most important, the foreman driving the same 2002 Proton Waja as like mine.
He told me that it is not related, air compressor should be able to handle far higher temperature.

I bet the shop heard I called my foreman and another air-cond shop. They changed to saying that, "When you come to the shop, you off air-cond, we didn't hear anything."

WOW!!!

Fine. Still asking the workers to explain this and that to me. Because I telling them the noise is annoying, and most important my rpm is very low, lower than 500!!!

I said never mind. You assembled my car back, I go to air-cond shop checked. Here's the air-cond workers checked:
1. Refrigerator gas: no problem
2. 2 Motor fan: no problem
3. "Did you change your motor fan?", I answered, "Yes, they said it is weak."
"I think they assemble the motor fan wrongly. Let's me check the new fan."

After 10 mins checking the current and pull out the wire, the wire is wrongly assembled. After change the wire, my car is working fine, air compressor no sound, rpm back to 900-1000. And even reject to accept any payment.

Air-cond problem, you don't know fix it, it is fine.
Engine cooling system, you assemble the wire wrongly, and pushing the fault to my air compressor.

I just want to write out what I experienced. It is really bad experience.

I don't recommend to visit this shop, unless you have some knowledge in car parts.
The price of the parts, it is also higher than other shops, as I went to other shop to ask for the price.

I am a very normal end user, typical customer. I just want to have my car back in good condition. Pricing actually I'm not particular in it.
But for service and honesty, I'm quite weighting on it.

[WTB] Used PS Vita Games

AnonyNewbie — Mon, 03 Mar 2014 18:15:38 +0800

I want to buy these games :

1) Gravity Rush [EN]
2) Ragnarok Odyssey Ace [EN]

PM me or Whatsapp me (+60146014799) the price includes shipping.

[WTB]PS Vita 1K

AnonyNewbie — Sat, 01 Mar 2014 14:10:09 +0800

Anyone has a good offer to me?
Budget RM400-RM550.
Lower than RM480 without MMC is fine.

Bad Service from Pos Laju

AnonyNewbie — Sat, 30 Nov 2013 17:01:06 +0800

I did a shipment from Kota Samarahan to Johor, it just done in 1 day.
But when shipment from Johor to Kota Samarahan, it needs 2 days.
What kind of joke is this?

1) Not mention or state in any websites or pages that Kota Samarahan (94300) needs 2 days to deliver. Only Pos Laju knows it, not the customers. Cheat 1.
2) In the official site, office closed at 5pm on Saturday, but I called to Kuching office at 11.30am, NO ONE ANSWER. Then I called KL office, they told me that Kuching office closed at 1pm. Not match the time in the site. Cheat 2.
3) I called the office within the working hours, but no one answering it. Where are all the staffs? Cheat 3.

Why not give a call to customers that you need 2 days to deliver the parcel? I get calls from Skynet and GDex before. If you don't want to call, why not send a short message? Calling customers need customer support employees, then sending messages no need employees, just a system and a server.
That's parcel worth more than RM4,000. Not Rm40.

Now I need to wait until Monday and take a leave on Monday, just to wait for this slow delivery.

Why Pos Laju provides such low quality services?

I have tried to behave myself that not to throw out any "bad" words. But during the call, the attitude and tone from the support, are almost making me throwing out tonnes of "bad" words. Like you don't care about us.

Good Service from Illegear

AnonyNewbie — Fri, 29 Nov 2013 15:24:53 +0800

I bought a RS-15 from Illegear, and sadly, last week my machine broken. So I asked for technical support from them.
They have a very nice and fast replies and services.
Even I emailed their support on Saturday and Sunday, while the support only on weekdays, but they still reply my request and provide all instructions I need to do.
I received the RMA from from them, after filling up, email back to them. I get the approved RMA form on Monday.
So I shipped my machine to them on Monday.
I have requested whether can repair my machine within one week, because I'm currently studying in University, and it is at the ending of the semester, a lot of projects and presentations to do.
They really make it, repaired my laptop within one week.
I'm really appreciate the services and responses from Illegear.
Thanks.

[WTB]Customize Laptop Skin

AnonyNewbie — Sun, 04 Aug 2013 22:32:19 +0800

I want to make a customize laptop skin for 15.6" laptop.
I have contacted few seller founded in this forum, but yet I did not received any reply from them.

So can anyone suggest me any seller for customize laptop skin?

You can PM me, or email to me : pychin_91@hotmail.com

[COMPLAIN]Unsatisfied SriCom worker attitude.

AnonyNewbie — Tue, 23 Apr 2013 22:30:37 +0800

First of all, I am new in this forum, and I don't know is it correct to post in this section or not. So I apologize if I posted in the wrong section.

Back to my topic, I want to complain about, or may be just to voice out, that one of the worker from SriCom at Lowyat plaza, had given bad attitude to me today (23/4/2013 around 4pm).
During last weeks 13/4/2013, where Pikom PC Fair was held at KLCC. I've been there and didn't find Asus G55VW (non 3D series), so I been to Lowyat Plaza. But I visited all shops and only SriCom told me that they had stock, but need to confirm with person-in-charge before can proceed the deal. I am very surprise at that time because I can't find it in PC Fair and other shops in Lowyat except you.

So after one week, on Saturday (20/4/2013) I called one of the worker at SriCom, an Indian worker, where he said they have stock, and I need to pay RM300 deposit, so I told him that I will pay the deposit within this week, as I am currently working in Perak, not so free to go to KL.

So I asked my friend to help me pay the deposit on today, and they told my friend that Asus G55VW (non 3D series) was out of stock. So I asked them why they said there is stock on Saturday but now told me no stock at all?

What I get was scolded by a Chinese worker, that why am I so stubborn? And said that they are just dealer, not manufacturer. If I still want to buy, deposit is still needed to pay, but can't guarantee when I can get my laptop, may be 1 week, 1 month, 2 month, 3 month or half year.

Firstly, your previous worker told me that you have stock, and I also told that I will clear the deposit within this week. And if you have stock on Saturday, where you get it? And why you can't get it after 2 days passed?

Secondly, it is not about the stubborn, I have the right to buy what I want, and you are the one given me the hope to buy it.

Thirdly, is this the right attitude to talk to customer?

Fourthly, I know that you are dealer, not manufacturer, so I asked if I still want to buy it, will I still able to get it? Simple question, just need simple answer, yes or no.

In short, VERY dissatisfied with the attitude of the Chinese worker that talk to me through phone call on today evening.

I am not forcing you to get the laptop for me right now, as I do have other choices such as Alienware, MSI, Sager, or through Exotic PC, or through other dealer from Lowyat forum such as lemonzaiii, but I prefer to have Asus first.

So I hope that you can correct your attitude.

Asus G55VW non-3D series stop production?

AnonyNewbie — Sat, 13 Apr 2013 23:48:19 +0800

I want to buy a non-3D series Asus G55VW, but I have asked every shop in lowyat plaza, and I got the same answer from all the shops...

Only 3D series, with RM500 discount now, selling at RM4499.

One think I don't like the 3D series is that the screen is not full-HD, and I prefer to use the extra cost for the 3D screen to upgrade the HDD to SSD.

I heard that the Asus is stop producing 15.6" gaming laptops as to "focus" on 17.3" series, just like the Alienware.

Any dealer still have the non-3D series Asus G55VW, can tell me?

Thanks.