http://forum.lowyat.net/ Sun, 07 Jun 2026 01:02:11 +0800 FeedCreator 1.7.2 http://forum.lowyat.net/topic/1481404 Had a very bad experience trying to book for a group holiday with Holiday Tours Sdn Bhd. <!--emo&:angry:--><img src='http://static.lowyat.net/style_emoticons/default/mad.gif' border='0' style='vertical-align:middle' alt='mad.gif' /><!--endemo--> <br /><br />It’s a company trip for a group of 14 for end of July, so we initially had our queries done at the normal sales department. But due to limitations on the issuance of payment (company policy), we had to transfer our queries to the corporate department. We had initially reserved bookings under the normal sales department, but due to THEIR company policy, they cannot transfer bookings within their own company (different departments). <br /><br />So fine. With this corporate department, we encountered so many issues, one day after another. They were not cooperative (it has been more than 3 days, and they still <b>DO NOT WANT to issue us an invoice&#33;</b>), and did not seem like they were keen to do business with us.<br /><br />Is that how tour agents deal with corporate clients?<br /><br />Customers aren’t always right, but with such horrendous service, how can customers be wrong?? <b>The services provided by Holiday Tours are downright outrageous&#33;</b> <!--emo&:furious:--><img src='http://static.lowyat.net/style_emoticons/default/vmad.gif' border='0' style='vertical-align:middle' alt='vmad.gif' /><!--endemo--> <br /> cchoo Travel &amp; Living Tue, 06 Jul 2010 17:17:53 +0800