Old Digi Easy Prepaid converted without agreement.

garytay89 — Thu, 19 Sep 2013 17:19:10 +0800

why digi have to change all our plans to the latest easy prepaid plans?? when digi had never change our plans until these days.. I had been using digi service cuz of the free calls to 3 buddyz numbers.. and now i can't call out to my love ones cuz i finished all my credits within the reload month. I DON'T WANT THE NEW PLAN!! I want the initial plan back.. Where is our rights to change the plan without our permission when digi already sell us that plan in the past? if you come out with new plans, please do not change the old plans!! DIGI NEVER EARN MY PERMISSION TO CHANGE MY PLANS!! I NEVER AGREE TO CHANGE. YOUR COMPANY BUSINESS PLAN DOESN'T CONCERN ABOUT MY OLD PLANS, NEW PLANS FOR NEW PACKS!! NOT CHANGE EVERYTHING TO THE NEW PLANS!! NOT FAIR FOR THE PEOPLE WHO IS USING THE PINIER OF EASY PREPAID AND HAD BEEN LOYAL FOR SO MANY YEARS!!

they replied:
3:21pm
DiGi Telecommunications
Dear Gary,
Good Day.
For ur kind information, DiGi Easy Prepaid Terms & Conditions has a Free Calls and SMS Fair Usage Policy which states that DiGi reserves the right to impose any minimum or maximum capping for free voice calls / sms by providing notice to the Subscriber based on this policy.
For further info, u can check out this link :-http://new.digi.com.my/cs/Satellite/ecomm_C/prepaid_plans/default/digi_easy_prepaid
Thanks for ur feedback and we will highlight this to the respective team for further consideration. We will continue to strive to give the best rates and services to our customer from time to time.
Thank you
Best Regards
Jo

For the 24hours free, its applicable all day as long you have not exceeded the 2000 minutes.
The monthly total free voice calls to Buddyz™ will be capped at 2000 minutes. Subsequent calls will be charged at RM0.05 per minute. SMS will be sent to Subscriber when their total free voice calls to Buddyz™ exceed 2000 minutes.
The monthly total free SMS to Buddyz™ will be capped at 2000 SMS. Subsequent SMS will be charged at RM0.05 per SMS. SMS will be sent to Subscriber when their total free SMS to Buddyz™ exceed 2000 SMS.
For more info kindly refer http://new.digi.com.my/cs/Satellite/ecomm_...gi_easy_prepaid
We hope this clarifies your enquiry and look forward to serving you better in future. For further enquiries and assistance, you may contact us via email at custsvc@digi.com.my or our 24-hour Helpline 0162211800.
Thanks
Jo

The problem is.. I've contacted the helpline and they asked me to refer to fb to lodge a complaints. this is how they reply and work.

NO MORE FREE CALLS EVERYDAY TO 3 BUDDYZ WHERE WE INITIALLY BOUGHT THE PLAN FOR THE FREE CALLS.. I'VE REACHED 2000MINS QUOTA CALL AND NOW CHARGING RM0.05 PER MIN. FOR STUDENTS WHO HAS NO POCKET MONEY, TO CALL MY FAMILY..... I HAD ALWAYS BEEN USING FREE CALLS EVERYDAY AND CONNECTED TO MY BEST FRIENDS AND GIRLFRIEND. NOW MY CREDIT USED IS RM5 PER DAY.. IF I CALL MORE? WHAT HAPPENS IF RM5 EVERYDAY FOR 30 DAYS?

WTB Tamron 70-300mm tele-macro for nikon

garytay89 — Thu, 01 Aug 2013 09:41:44 +0800

as topic above, i wan to know how much is that lens selling at lowyat and which shop i can get the cheapest price.. 2nd hand lens with 9/10 or 10/10 condition also in consideration.

Lenovo G460 Auto Off?

garytay89 — Thu, 17 Jan 2013 05:44:51 +0800

From the above, I faced a problem when I open my online game, cast skill for a few min then it auto black out without any notice. I've changed my hard disc yesterday due to auto off problems which destroyed my old 320gb hard disc, i cleaned the fan and it's working vry well..

As I thought I have solved most of the problem, it blacks out without telling me why.

There are questions in my mind now,

1. The cooling liquid is worn out? (the liquid which attached core and cooling system)
2. Driver with no updates?
3. Windows problem? (I've formatted this yesterday)
4. Motherboard and graphic card going to crash?
5. Power supply adapter?

Like I say, I've solved the most problems.. but it still auto off. I used the driver given inside the lenovo package.

Online games shouldn't have any problems.. my guess might be graphic card or motherboard due to it's auto shutdown case.

Lowyat.NET: Latest topics by garytay89

Old Digi Easy Prepaid converted without agreement.

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Lenovo G460 Auto Off?