Lowyat.NET: Latest topics by twjian

WD CLOUD ACCESS ISSUE

twjian — Sun, 01 Oct 2017 09:15:10 +0800

i am using cloud mirror. but i got problem to make my device connected to internet.
i can only use it locally only.
My current device is connected to maxis home router. FYI, the router is connected to TMNet modem. According to maxis, they do not have access to TMNet model. Maxis claimed this setup is same widely in Malaysia.
According to WD, if the device is connected to router, the router is functioning as sort of access point. The device cannot open way or connected to internet. This mean, my phone, or cloud access to my device is not going to happen.
The internet i am using is firebre optic.
anyone can help out?

WD CLOUD SETUP TO NETWORK

twjian — Sun, 01 Oct 2017 09:12:31 +0800

Maxis Wireless Home Package

twjian — Sun, 30 Sep 2012 13:05:59 +0800

Broadband provider
ISP/package: http://www.maxis.com.my/home/plans_wireless.asp ... the RM169 most expensive one.
Location: Jalan Jelok Impian 2C, Taman Jelok Impian
Have you called your ISP's helpline?: Yes

Personal equipment
Modem: http://www.comx-computers.co.za/HUAWEI-B66...tions-54806.htm
Router: http://www.comx-computers.co.za/HUAWEI-B66...tions-54806.htm
Firewall used: Windows firewall

Problem details
First occurence of problem: Day speed normal which is averagely 2-3Mbps / 1.5-2 Mbps for download and upload respectively (yet still does not comply to what it stated 7.2 mbps... may not be exactly but seems to be too far away) ; but when comes to night, even worse, averagely 0.5Mbps /0.03Mbps (max) for dowload and uplaod respectively.

This is totally not acceptable. Even I have a pool of so much data quota, how to use it since it is so slow?

Problem frequency: Everynight
Problem description:

What should I do... I had called up MAXIS to complaint few times but in vain. All nothing moves. Any big bro and assist me?

Credit Card & Online Banking Service SUCKS

twjian — Tue, 14 Aug 2012 18:08:57 +0800

QUOTE(twjian @ Aug 14 2012, 05:14 PM)

Hi Sir/Madam,

First of all, being a consumer as a Hong Leong credit card user. I am totally disappointed with the service of Hong Leong bank nowadays.

My case as below. My purpose of calling up Hong Leong call centre is to request for the pin number for online bill viewing purpose & some point rewards redemption. This will ease me to check the statement each month when I would be going abroad working.

On 2 months ago, I made a call to Hong Leong bank credit card to request for the pin number for internet viewing statement purpose and cancellation of hardcopy posting instead of e-statement (it's quite pathetic to be a frustrated environmentalist...). Nothing is received. Not as claimed 1 week to receive. Remarks, called up 4-5 times and each time 3-5 minutes of waiting. Please compare this with the CS charter of Hong Leong had made. It seems like no one is maybe 1-2 fella is working in the office of the call centre. In fact, what made me pissed off is, the call centre asked me to go to the nearest branch for enquiries while when I had been there, they asked me to call up the call centre. I left my particulars on the first time for the pin number process. Ok fine, they promise email me the statement for me to make the payment. Nothing is received neither. But I had paid based on the rough amount that the call centre told me through the phone. Go green, ohya... but oh shit in fact for the service I had received.

On 2 weeks ago, I made another time call to the call centre for request about the pin number again. Remarks, called up 3-4 times and each time 3-5 minutes of waiting. The same thing I was informed by the Hong Leong call centre unprofessional personnel...that "you should go to the nearest branch..." While the branch told me again, this is none of their business as EON bank is just newly attached to Hong Leong. And "We have no idea of their operation." Mr. Tan you should go back to the call centre and request again the number, as told by the haughty face branch manager of HONG LEONG BANK PENANG 1, Light Street 10200 Georgetown Penang, Malaysia Tel: +604 2616 012. Again, I asked for the rough amount from the call centre for the amount for payment purpose as no e-statement being posted to me and further more the hardcopy of posting had been cancelled!
Do I have to make it manual checking for the rough amount for payment? Again, this is pathetic.

[attachmentid=3000146]

On today 14/8/12, 2pm I made another call to the Hong Leong call centre. Remarks, called up 4-5 times and each time 3-5 minutes of waiting. I was informed that I should go to nearest Hong Leong branch to leave my particulars before I can call up to the call centre to request the pin number again. This is rather just political games. Ok, I could not settle the online banking for my credit card at this moment. Fine.
Lets proceed to my redemption of my points. "Sorry sir, you have unbill payment... before you may do the redemption, please make the payment first." This is time it does drive me crazy as I have to manually request for the rough amount again for bill payment purpose.

But then, all is over for me.

I am totally amazed by the way of Hong Leong banking personnel handling all these. Hong Leong is just not ready & unprofessionally in making a collaboration with new products or joint venturing with other products.

All I am requesting is just a stupid e-statement or online banking service for ease of me to work with locally & abroad soon.

But then it's all over for me as I am planning to cut off my Hong Leong credit card due to reason as below,

1.)Low quality of customer service.
2.)Unexperienced in handling new product / new group of customer...reason I am saying new group of customer is that after merging of EON bank credit card to Hong Leong, being an old user of EON bank credit card. We have no choice, and no place of lamenting the problem because of the no. 1 item... "Low quality of customer service"
3.)Unsincere stuff. A lot of the branches stuff is hiding the actual senarios to the top management I believe. All the complaints is not handled professionally and effectively. Complaints has been made but Hong Leong seems just do not care. There has been much political games playing around between the call centre & the Hong Leong branches.

Conclusion,

Rgds,
TWJ
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Email & Website Service Provider (Looking for)

Thu, 01 Jan 1970 07:30:00 +0800

Lets start to complain expensive Unifi price

Thu, 01 Jan 1970 07:30:00 +0800

Email & Website Service Provider (Looking for)

twjian — Wed, 25 Jul 2012 17:25:04 +0800

I am currently using singapore company based domain and its service. Myself and office is located in Kuala Lumpur near Seri Kembangan there.

I plan to shut down my singapore side subcription and moved the service to Kuala Lumpur especially if possible near Seri Kembangan.

This would be easier for me to communicate with technical support personnel face to face. But as long as I am travelling around over in Malaysian (from Penang, to KL to Johor), any service provider list i can find ? I tried to search in Yellow Page... but in vain, as more is about hardware la, restaurants la,.... etc etc.

IT service business hard to get.

Anyone from this field could advise or can discuss over here.

Public Mutual Life Plus 2 Exclusion Enquiries

twjian — Mon, 23 Jul 2012 21:11:16 +0800

My father just forwarded this Mutual Life Plus 2 for me to look into its critical illness.

http://www.publicmutual.com.my/OurProducts...lLifePlus2.aspx

I plan to buy a CI for myself and parents after seeing so many cases of "Cancer here cancer there" problem. My hand also started shaking when I heard about the sky-high daily expenses like eat la, mortgage la, car loan la, business mortgage la, and many many more after treatment (not the expenses of medical as my family already had a medical card covered since long long time ago).

My father recommended to buy this for him (to cover his business). However, when I look at the section " RISK EXCLUDED FOR CI"...

it says like that,

Risk Excluded for CI

Critical illness - no critical illness benefit is payable if

c. With reference to Table 1 below, the company shall not be liable for any covered event benefit in List A if the assured member had been previously diagnosed either
i) as having suffered or undergone surgery for a covered event specified in List B; or
ii) as having suffered an illness specified in List C, prior to the date of this policy or this rider or effective date of rider coverage, whichever is the latest.

d. any injury or illness caused directly or indirectly, wholly or partly, by self inflicted injury while sane or insane, willful misuse of alcohol and/or the taking of drugs otherwise than under the direction of a registered medical practitioner.

My question,

1.)Could it claim multiple times or one shot like lottery?
2.)I not really understand what it says about List A, List B, and List C...

[Anyone could help to enlighten me?