Lowyat.NET: Latest topics by sky reno

Bad Experience of Furniture company

sky reno — Fri, 08 Mar 2013 21:27:56 +0800

Dear All,

Those who are purchasing new furniture for your homes, please do not purchase from this retail furniture chain called "99 home design". They have branches in many places and though prices are cheap, they don't have customer service and customer satisfaction and they are rude, arrogant to their customers.

I have purchased from one of the sales staff (a Bangla-I have no issue on nationality), however this people just don't know how to treat customers. After you buy, they don't answer your calls or reply SMS. Worst is, the numbers they give you are changed so what's written on your invoice then you have a hard time to locate the relevant sales person after calling many times and many days. When you manage to contact them finally, they promise to call you back after they check but they don't call you back. When they experience difficulty to call me due to technical phone issue, then they blame you for not contactable and raise as an issue when they themselves do this despite me trying to contact them many days.

To make things worst, when you call them and make sure they are fully aware of your instructions, they will talk rudely and arrogant to you. This is definitely not good customer service. I have even been scolded by them and they tell me what to do instead.

This is a very bad company to buy from so please guys be careful when you are dealing with the sales person of this 99 home design furniture company.

Contractors wanted : For Condo reno works

Thu, 01 Jan 1970 07:30:00 +0800

Wanna Buy N86

sky reno — Wed, 07 Nov 2012 17:45:09 +0800

Dear All,

I am searching to buy a new unit of old N86 model. I know this model is obsolete but I'm hoping someone still has one unit somewhere. I would like to have a new unit and not 2nd hand and hope the price is reasonable.

Hiring of Interns

sky reno — Mon, 27 Aug 2012 17:04:12 +0800

My company is looking into hiring some interns for Engineering/IT background. Below are the responsibilities and requirements.

Responsibilities:
• Diagnose of problems and provide solutions to achieve service restoration.
• Remote diagnostic troubleshooting and checks for customer incidents.
• Acknowledgement and qualification of NMS alerts and open causes with the appropriate priority levels.
• Provide technical support at site for customer fault escalations.
• Escalation as required of cases to internal, management and third party vendors.
• Customer focus providing consultancy to business clients regarding availability and functionality of services.
• Ensure all policies, procedures and work instructions are followed in the interests of customer satisfaction.
• Enforce and review process to ensure documentation is current and to provide management escalation for staff.
• Any other duties that is assigned by the company.
Requirements:
• Candidate must possess or currently pursuing a Diploma or Bachelor's Degree in Engineering/Computer Science/Information Technology or equivalent.
• Required skill(s): Wireless Networking.
• Required language(s): English, B.Malaysia, Chinese
• Internship position for duration of 6 month(s).