http://forum.lowyat.net/ Sun, 02 Aug 2026 02:26:06 +0800 FeedCreator 1.7.2 http://forum.lowyat.net/topic/1801692 <!--emo&:angry:--><img src='http://static.lowyat.net/style_emoticons/default/mad.gif' border='0' style='vertical-align:middle' alt='mad.gif' /><!--endemo--> Digi bad <!--emo&:furious:--><img src='http://static.lowyat.net/style_emoticons/default/vmad.gif' border='0' style='vertical-align:middle' alt='vmad.gif' /><!--endemo--> <br />All, need your help to advice who/where should I escalate further for below issue: <!--emo&:help:--><img src='http://static.lowyat.net/style_emoticons/default/icon_question.gif' border='0' style='vertical-align:middle' alt='icon_question.gif' /><!--endemo--> <br />----just switch from Maxis to Digi <!--emo&:sweat:--><img src='http://static.lowyat.net/style_emoticons/default/sweat.gif' border='0' style='vertical-align:middle' alt='sweat.gif' /><!--endemo--> <br /><br /><br />- My roaming services shows extra about RM100 charges which is belong to nothing (Digi can&#39;t explain it)<br />- Visit digi center &amp; call up their Customer Experience management team... no resolution given<br />- escalated to their head of customer, he was being rude to ask me to settle myself then hang up<br />- Their website previously also advertise wrong information<br /><br />I have complaint to their Customer Experience Management, Head of Customer, Sigve (Telenor Telco)... but no resolution... anyone got any advice?<br /><br />Digi is the subsidary telco, I complaint to their main Telco (Telenor), also no response... sigh... <!--emo&:cry:--><img src='http://static.lowyat.net/style_emoticons/default/cry.gif' border='0' style='vertical-align:middle' alt='cry.gif' /><!--endemo--> <br /><br />regret to swith to Digi now... <br />Digi&#39;s price is good, but if one year got 1 or 2 times this kind of weird charges and received poor services like these... really can go crazy.. I saw other bros get charged like RM15k..... really terrible...<br /><br />[addedon]March 22, 2011, 8:57 am[/addedon]Just double check my bill....<br />I was being charged for RM9 for just talk about 1 mins 47 seconds...<br />I checked with Digi, they do not know why and I have to pay....<br />Yet, they are still advertising RM3 for 1 minute in their website&#33;<br /><br />sigh..... LookingGood Mobile Phones and Tablets Tue, 22 Mar 2011 08:38:29 +0800