http://forum.lowyat.net/ Mon, 29 Jun 2026 23:01:05 +0800 FeedCreator 1.7.2 http://forum.lowyat.net/topic/0 Dispute Resolution Corner Thu, 01 Jan 1970 07:30:00 +0800 http://forum.lowyat.net/topic/1693184 Pls be aware when you are visiting digital mall to buy a handphone. There is a stall called <span style='color:red'><b>Netzcom</b></span>, pls make sure you don&#39;t get into this black shop. One of the worker if not mistaken his name is <b>Ray</b>, very unethical and dishonet sales person. I just bought a handphone from him in Oct this year, Galaxy 5 and he was selling it to me at RM970, which was much more expensive than market price. It was very unfortunate that I did not aware of this until I saw it in a newspaper advertisement showing that phone recommended retail price was only RM699. My friend bought the same phone later and told me it was only RM630. She bought it 1-2 weeks away from the date I bought and I knew I got cheated. I was unhappy but could not do anything and just forgot abt it. <br /><br />However, the scam did not end here. When I received my maxis hp bill, I found there was additional charges than usual. According to the itemized bill, it was stated that I have postpaid top up charges of RM10 for a stranger hp who I did not know who was this number. I called the number but he hang up the call and did not pick up the phone. <br />I am very sure that I never perform any postpaid top up. I checked back with Maxis centre how could this happen. They told me this could happen if I have borrowed my hp to someone or giving my simcard to someone, they could top up call rate in their hp using the codes. As I recalled, I did not borrow my hp to anyone except when I purchased the hp and the sales person, <b>Ray</b> helped me to set up the new phone using my simcard. I checked back my hp invoice and found out that the date and time stated in my maxis bill for the top up done was similar to the date I purchased the hp which was stated in the invoice. Apparently, <b>Ray</b> was the person who had done this. This was very unethical attitude and unacceptable sales service to his customer. Pls be carefull of this dishonest, unethical and greedy guy.<br /><br />Pls beware of this shop - <b><span style='color:red'>Netzcom</span></b>, and the sales person called <b>Ray</b>. Don&#39;t be his next victim&#33; galaxy11 Resource Centre Mon, 27 Dec 2010 16:45:07 +0800