Lowyat.NET: Latest topics by vMart@lowyat

[WTS] Cute raincoat for children

vMart@lowyat — Mon, 13 Aug 2012 02:46:53 +0800

Cute raincoat for children

Suitable for : Children with height of 90cm ~ 130cm (Manufacturer description 110cm ~ 120cm).
Colours / designs : Red - Strawberry, Blue - Bus, Green - Frog, Yellow - Duck, Pink - Rabbit
Price : RM$24 each
Shipping : Poslaju RM$6 West Malaysia, RM$9 East Malaysia

[WTS] Stereo Handsfree, USB MIDI Cables...

vMart@lowyat — Fri, 10 Aug 2012 19:49:24 +0800

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[WTS] Car USB Chargers, ~NEW~ Latest 3.1A Dual USB Charger
[WTS] Measuring Equipment & Accessories
[WTS] Hygrometers, Thermometers
[WTS] Watt Meter, AC/DC Voltage Testers/Detectors, Find out why your TNB bill is so high...
[WTS] Insects/Pest Repellents, Mosquito, Rat, Lizard, cockroach ....
[WTS] Soldering Equipments & Accessories
[WTS] Wireless Hardware & Accessories

[WTS] USB MIDI Cable, HDMI, Stereo Handsfree...

vMart@lowyat — Fri, 10 Aug 2012 19:43:27 +0800

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Problems with SKY 1809

vMart@lowyat — Wed, 02 May 2012 05:32:10 +0800

Forumer you are complaining against : SKY 1809

Item being sold/bought : Handheld Battery Tester

Original thread link: [WTS] Handheld Battery Tester, Cheap & easy to use

Date of transaction : Apr 11 2012, 10:02 AM

Amount of money involved : RM$14 + RM$6 (Poslaju)

Details of the complaint : Not really a complaint but seeking fellow LYN forumer to help analyse what this buyer really wants as communicating via PM by my staffs seems to go no where. It has been nearly 2 weeks since the buyer terrorised our sales thread with false accusation & doesn't seems to have any intention to remove nor resolve the issue. Below are the summary of the pm communication between our staffs & the buyer :-

Apr 18 2012, 07:02 AM - Buyer send a pm saying the item has some issue.
Apr 18 2012, 10:40 AM - Our sales girl request buyer for more information & photo of the issue.
Apr 18 2012, 10:53 AM - Buyer reply by further describing the issue with words.
Apr 18 2012, 12:25 PM - Our sales girl received an internal memo on the arrival of a better version of the battery tester (Digital). Being too excited she send a pm to buyer offering a 'trade-in' before even confirming the item is indeed defective.
Apr 18 2012, 12:32 PM - Buyer reply expressing disappointment.
Apr 18 2012, 12:57 PM - Our sales girl realised that she had jumped the procedure on handling the case thus explain to buyer that it is not necessary to send back the item for warranty claim as the item is yet to be proven defective.
Apr 18 2012, 01:45 PM - Buyer suddenly reprimand her for not checking the item prior to sending it out.
Apr 18 2012, 01:50 PM - Buyer send another message threatening to post message 'on the board'.
Apr 18 2012, 02:03 PM - Our sales girl freaked out & report this incident to her manager (me). Since the buyer seemed annoyed & still no photo from the buyer, I instruct her not to further investigate the case & just offer the buyer a refund. Our sales girl send a pm explaining to the buyer that we did check to prevent DOA (Dead-on-Arrival) case so it might not be enough to detect the issue in buyer case but will improve our testing method in the future before relaying the refund offer.
Apr 18 2012, 02:17 PM - Our sales girl worry that might not be enough to satisfy the buyer, she send another pm asking buyer if he has any other suggestion & we will try our best to fulfill it.
Apr 18 2012, 02:20 PM - Buyer continue to describe the issue with words.
Apr 18 2012, 02:49 PM - Our sales girl feels that perhaps the buyer is offended when she offer him a 'trade-in' without even confirming the item is defective & apologise for that.
Apr 18 2012, 03:03 PM - Buyer continue to describe his issue with words.
Apr 18 2012, 04:10 PM - Unable to further investigate the issue without any photo, our sales girl forward the case to our technician. Technician send a pm to buyer asking for more information on the issue.
Apr 18 2012, 04:44 PM - Buyer reply.
Apr 18 2012, 06:20 PM - Our technician concluded that the item is defective & tell buyer to return the item for warranty claim.
Apr 18 2012, 06:52 PM - Buyer reply saying he do not think the item is damage as he received the item 1 day before & expressing his disappointment that our staff send him a defective item.
Apr 18 2012, 07:04 PM - Buyer terrorise our sales thread with false accusation.

QUOTE(SKY 1809 @ Apr 18 2012, 07:04 PM)

Bought one unit and received the unit yesterday but the unit does not work well because the pointer can never return to zero once the battery is taken out from the unit.

I guess they never check the unit properly before sending a faulty unit to me , now claiming that it is damaged at my end.

Bought many things over the net, but first time this thing happens in this way.

Sorry to say the above

If I read him correctly, what he is trying to say is that we accused him for damaging the item? We explained/acknowledged/apologised that our current inspection procedure might not be thorough enough & we will improve it in the future. We take full responsibility & offered him a trade-in, refund or replacement yet he do not seems to be interested. So now I am seeking the help of fellow forumer to analyse these issue & suggest a solution. Attached below is the screen capture of the complete pm unedited. Hope you guys/girls can help.

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Important Notes :-
1. Trade-in - For future customer, please be noted that from now on we will not offer trade-in service.
2. Refund - For future customer, please be noted that from now on we will only offer a refund if our product do not meet it's stated specification & not simply because you are not satisfy with the product.
3. Replacement - We have been providing 1 to 1 exchange (1st 1 month) on top of manufacturer warranty (if any) for all our products & will continue to do so.

[WTS] Intel WiFi & Bluetooth 4.0 card

vMart@lowyat — Sat, 24 Mar 2012 15:55:19 +0800

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[WTS] AC/DC Voltage Detector / Tester

vMart@lowyat — Mon, 14 Nov 2011 23:24:45 +0800

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[WTS] Measuring Equipment & Accessories
[WTS] Hygrometers, Thermometers, For industrial & home use
[WTS] Sound/Noise, Light/Lux meters, Photographer, Swiftlet farming.....
[WTS] Personal Electricity Meter, Find out why your TNB bill is so high...
[WTS] Soldering Equipments & Accessories
[WTS] Wireless Hardware & Accessories
[WTS] Car USB Chargers, ~NEW~ Latest 3.1A Dual USB Charger
[WTS] USB MIDI Cable, HDMI, Stereo Handsfree..., Sony, Samsung...........
[WTS] Insects/Pest Repellents, Mosquito, Rat, Lizard, cockroach ....

[WTS] Watt Meter with TNB Bill Calculator

vMart@lowyat — Tue, 30 Aug 2011 02:47:04 +0800

Item(s): Watt/Volt Meter with Electricity/Power Consumption Calculator

Package includes: Multifunctional Wattmeter with english language manual in retail box.

Price : RM$87
Shipping & handling : $6 West Malaysia / $9 East Malaysia

Dealing method: Poslaju

Warranty: 1 year local warranty

Ever wonder which electrical appliance in your house is the most power hungry? Just plug it into the Multifunctional Wattmeter and you will know the answer in seconds. With these easy to use device, you no longer need to pay high electrical bills by identifying & eliminating those old & inefficient electrical appliances.

Kindly refer to this link for more usage examples : Watt Meter with TNB Bill Calculator, Post #29

Features :
　　1. Measure supply voltage in real-time.
　　2. Measure appliances power usage in real-time (0~3000W)
　　3. Show accumulated power consumption (0~9999kWh)
　　4. Calculate the cost of energy according to the preset price of energy (0~$9999); price of energy can be preset to the local price by users.
　　　　Two ways for calculating power consumption and power cost: electricity consumption and electricity cost in single operation period and
　　　　accumulated electricity consumption and electricity cost in all operation periods; can be manually cleared to 0.
　　5. Operation condition monitor: The indicator light will flicker when the real-time ratio of operation condition reaches its alarm point.
　　　　Ratio of operation condition is the ratio between accumulated operation time per hour (running power is over preset standby power)
　　　　and 1 hour. Alarm point for ratio of operation condition and standby power can be preset.
　　6. Show the operation time of appliances (0~24h~9999d). Two ways for calculating operation time: time in single operation period and
　　　　accumulated time in all operation periods; can be manually cleared into 0.

Working conditions :
　　Voltage : 160~280V AC, 50Hz
　　Peak load : 15A
　　Temperature : -10~60°C
　　Humidity : 10~95% RH

Kindly refer to the topic below for other measuring equipments & accessories such as handy luggage weighting scale, battery tester, thermometer for human :
[WTS] Measuring Equipments & Accessories

[WTS]Samsung Sony AV Accessories

vMart@lowyat — Tue, 16 Aug 2011 19:13:31 +0800

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[WTS]HDMI, Stereo Handsfree, USB MIDI Cables...

vMart@lowyat — Tue, 16 Aug 2011 19:13:10 +0800

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[WTS]Samsung Sony AV Accessories

vMart@lowyat — Tue, 16 Aug 2011 19:10:59 +0800

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[WTS]Samsung Sony AV Accessories

vMart@lowyat — Tue, 16 Aug 2011 19:09:11 +0800

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[WTS] Soldering & Hot Air Rework Station

vMart@lowyat — Wed, 03 Aug 2011 21:23:32 +0800

ATTEN AT8586 Digital Temperature Control Soldering & Hot Air Rework Station

Price : RM$265
Shipping & handling : RM$30 West Malaysia / RM$50 East Malaysia

Descriptions :
　　　　The soldering iron is using tips compatible with the widely popular HAKKO 900M series soldering iron tips.
　　　　The hot air gun is using nozzles compatible with the widely popular HAKKO 800 series hot air gun nozzles.

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50% OFF on HAKKO 900M soldering tips
when purchase with ATTEN AT8586 (Normal Price : RM$16/pc)

[WTS] Hygrometers, Thermometers

vMart@lowyat — Wed, 03 Aug 2011 02:57:36 +0800

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[WTS] Measuring Equipment & Accessories
[WTS] Sound/Noise, Light/Lux meters, Photographer, Swiftlet farming.....
[WTS] Watt Meter, AC/DC Voltage Testers/Detectors, Find out why your TNB bill is so high...
[WTS] Soldering Equipments & Accessories
[WTS] Wireless Hardware & Accessories
[WTS] Car USB Chargers, ~NEW~ Latest 3.1A Dual USB Charger
[WTS] Samsung Sony AV Accessories, Flat cables mania...............
[WTS] Insects/Pest Repellents, Mosquito, Rat, Lizard, cockroach ....

[WTS]Mosquito, Rat, Cockroach, Lizard Repellent

vMart@lowyat — Fri, 29 Jul 2011 16:28:03 +0800

Clearance Sale! While stock last !

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[WTS] Car USB Chargers

vMart@lowyat — Fri, 29 Jul 2011 14:19:21 +0800

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~~~~~~~~ Other items on Clearance Sale ~~~~~~~~

[WTS]Mosquito, Rat, Cockroach, Lizard Repellent, Clearance Sale... More than 50% OFF

[WTS] Car USB Chargers

vMart@lowyat — Fri, 29 Jul 2011 14:18:55 +0800

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[WTS] Car USB Chargers

vMart@lowyat — Fri, 29 Jul 2011 14:18:26 +0800

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~~~~~~~~ Other items on Clearance Sale ~~~~~~~~

[WTS]Mosquito, Rat, Cockroach, Lizard Repellent, Clearance Sale... More than 50% OFF

[WTS] Power supply analyser

vMart@lowyat — Mon, 18 Jul 2011 23:06:12 +0800

Item(s): Power supply analyser

Package includes: Multifunctional Wattmeter with english language manual in retail box.

Price : RM$87
Shipping & handling : $6 West Malaysia / $9 East Malaysia

Dealing method: Poslaju

Warranty: 1 year local warranty

Ever wonder should you upgrade your pc power supply before you upgrade to more powerful graphic card? Simply plug your pc into this handy device and it will give you the answer in seconds. You no longer have to suffer exploding power supply.

Kindly refer to this link for more usage examples : Watt Meter with TNB Bill Calculator, Post #29

Features :
　　1. Measure supply voltage in real-time.
　　2. Measure appliances power usage in real-time (0~3000W)
　　3. Show accumulated power consumption (0~9999kWh)
　　4. Calculate the cost of energy according to the preset price of energy (0~$9999); price of energy can be preset to the local price by users.
　　　　Two ways for calculating power consumption and power cost: electricity consumption and electricity cost in single operation period and
　　　　accumulated electricity consumption and electricity cost in all operation periods; can be manually cleared to 0.
　　5. Operation condition monitor: The indicator light will flicker when the real-time ratio of operation condition reaches its alarm point.
　　　　Ratio of operation condition is the ratio between accumulated operation time per hour (running power is over preset standby power)
　　　　and 1 hour. Alarm point for ratio of operation condition and standby power can be preset.
　　6. Show the operation time of appliances (0~24h~9999d). Two ways for calculating operation time: time in single operation period and
　　　　accumulated time in all operation periods; can be manually cleared into 0.

Working conditions :
　　Voltage : 160~280V AC, 50Hz
　　Peak load : 15A
　　Temperature : -10~60°C
　　Humidity : 10~95% RH

Kindly refer to the topic below for other measuring equipments & accessories such as handy luggage weighting scale, battery tester, thermometer for human :
[WTS] Measuring Equipments & Accessories

[WTS] Bicycle accessories

vMart@lowyat — Mon, 18 Jul 2011 11:59:37 +0800

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[WTS] Measuring Equipment & Accessories

vMart@lowyat — Thu, 24 Feb 2011 04:06:11 +0800

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[WTS] Hygrometers, Thermometers, For industrial & home use
[WTS] Sound/Noise, Light/Lux meters, Photographer, Swiftlet farming.....
[WTS] Personal Electricity Meter, Find out why your TNB bill is so high...
[WTS] AC/DC Voltage Detector / Tester, Easy & handy.....
[WTS] Soldering Equipments & Accessories
[WTS] Wireless Hardware & Accessories
[WTS] HDMI, Stereo Handsfree, USB MIDI Cables..., Samsung, Sony ......
[WTS] Car USB Chargers, ~NEW~ Latest 3.1A Dual USB Charger
[WTS] Insects/Pest Repellents, Mosquito, Rat, Lizard, cockroach ....