Hiring for Network Operation Specialist

Morpheus81 — Wed, 08 Mar 2017 20:12:59 +0800

Name of Company:Extreme Networks

Role:Network Operation Specialist

Remuneration:from RM3000-RM4000 (to be nego based on experience and skill )

Requirements:

2+ years experience working in a Network Operations Center (NOC) or Call Center environment

Contact Person:

Scope of Responsibilities/Expectations:

- Quickly respond to, analyze, and identify possible resolutions for customer’s system issues - Collect, summarize, and chronologically document technical information - Effectively manage system events using tools including Netcool and Clarify - Respond to customer phone inquiries as needed
- Being able to understand and follow detailed Customer Handling Procedures (CHP)
- Exercise multi-tasking by managing multiple applications / systems during customer interaction
- Tactfully / courteously interface with work partners in order to build strong business relationships

Specific Knowledge/Skills:

- Two+ years experience working in a NOC or Call Center environment
- IT experience in troubleshooting and analyzing of errors and alarms.
- Cisco Certificates preferred
- Understanding of IT Network diagrams and what routers AP’s and switches do in networks.
- Maintain flexibility to help support a 24/7/365 operation.
- Ability to troubleshoot and solve problems independently, effectively leveraging provided tools.
- Excellent verbal and written communications. Must type at least 30 words per minute
- Ability to effectively communicate with all levels of personnel (Internal and External)
- Excellent time management skills are required
- Must work well in a team environment. Behaviors are weighted in overall performance
- 24/7/365 network operations center environment

Location : PENANG

Interested Please Email your resume/CV to Chan77@hotmail.com for faster response. Thank You.

Modem software go crazy after Sp2 patch

Morpheus81 — Tue, 29 Aug 2006 20:17:39 +0800

I have recently upgraded the Windows XP operating system to Service Pack 2 and the current Version is 5.1.2600 Service Pack 2 Build 2600. However, since performing this upgrade I can no longer get any Modem sounds or SL Lights (in the notification area) from the Internal Modem. The model is an Aztech CNR2800 V.90 Modem. I have found an error message in the Event Viewer System that states "The SmartLinkService service has reported an invalid current state 0". The Event ID is 7016. The next message is "The SmartLinkService service entered the stopped state". Event ID 7036. The service is slserv.exe. Can you provide some advice has to how I can re-activate Modem sounds and lights?

Bose speaker

Morpheus81 — Tue, 28 Mar 2006 09:09:51 +0800

Any one test before this system? where to get warranty for the speaker?

Lowyat.NET: Latest topics by Morpheus81

Hiring for Network Operation Specialist

Modem software go crazy after Sp2 patch

Bose speaker