http://forum.lowyat.net/ Mon, 12 Oct 2026 11:58:37 +0800 FeedCreator 1.7.2 http://forum.lowyat.net/topic/3269515 Has anyone had good experience with Qoo10 (previously g-market)?<br /><br />I saw some Korean products that had really good prices on their site and was trying to place an order, but had technical difficulties, first with inputting address, then with placing the order. I sent 6 messages to customer service and they kept sending those &quot;computer generated&quot; replies that aren&#39;t helpful. They did not answer my questions, did not help me resolve my problems, and did not provide any customer service number to call.<br /><br />After doing some searches, I found out that quite a lot of people complained about the different shops (sellers) on Qoo10, about poor service, did not receive products, wrong items, defected items, etc. And they said that Qoo10 never reply their emails or offer any help to deal with the sellers.<br /><br />So it seems that Qoo10 just wants to make money as the middle man, but they will not help you if you face any problems. They also allow dishonest sellers with bad reputations to sell on their site. <br /><br />Just wanted to put this out there so people are aware - better not to use Qoo10, even if it&#39;s cheaper&#33; mel0770 Girl&#39;s Club Wed, 25 Jun 2014 14:33:09 +0800