Lowyat.NET: Latest topics by jacky1678

Asking on how to go Pearl Point at jalan klang old

jacky1678 — Mon, 29 Jul 2013 18:21:41 +0800

Dear all,

Does any one know how to take public transport from Bandar Sentul Baru to Pearl Point at jalan klang lama or Scott Garden?

Appreciated your comment and advise. coz i'm quite new to my place... due to my transportation is out of service due to an accident.... now all messy and troublesome thing come into my life at one time.... cant even cop it >.<

so asking here for help is anybody know how to go by taking lrt or bus to reach the destination of pearl point mall or scott garden so that i able to work with less hassle free.

Thank you in advance for your comment

Toyota Vios Leakage (updated 2010 - March - 08)

jacky1678 — Mon, 08 Mar 2010 20:00:47 +0800

Toyota Vios J

Problem Description:
Leaking from the roof and the water from the roof will flow down and pass the console box and then the end point will be the end of the footrise carpet.

Leaking....the water is all there. The Smell..... i really can not stay on it. It really make me Frustrated rclxlh.gif

Delivered on XX August 2009

Used 2 week.... leaking from the roof..... vmad.gif

Buy a new car get a leakage car.... if you say it is manufacturer defect, then fine. shakehead.gif

repaired the roof leaking problem.. smile.gif

after that the tinted issue come again which the tinted is not well placed on the windscreen and wanna find out which one is scratch whether tinted or the screen itself. At last changed tint it is tinted issue.

After 3 months later ,the leaking problem come back again. mad.gif

Really DAMN angry...........

My first car ... Vios car.... give me so much problem.

Walk in TOYOTA HQ complaint.

Meet with this Assistant Manager,

very funny thing is he compare the house and a car. WTH..... is he stupid? comparison does not make sense... one is properties one is liabilities.

Stupid... really stupid..... mad.gif

Then the Assistan Manager say will get back to me by this week which mean the last day is on this friday (29-01-2010)

i just dont know what should i do now and i really dont want this car problem to be persist and the TOYOTA only can assure to fix... but BEAR IN MIND , I BOUGHT THE CAR IS NOT FOR THEM TO RETIFY THE CAR PROBLEM.

Therefore, Guys, what would you think i can do now beside complaint to TOYOTA? i can feel that they dont really take very serious on my case due to my amout is small to them. But i stand on my consumer right, i really not Satisfy with so call as "NEW & QUALITY CAR" they given.

Thanks in million for your valuable comments and advise notworthy.gif notworthy.gif

xx - January - 2010

The following is the General manager feeb back.

========================================================================

Dear Mr XXxxxxxXX,

With reference to your email to our President Mr Kuah, I would like to
personally apologise for the inconveniences and unfavorable experiences you
have encountered with us. Our President has taken your concerns seriously
and has instructed us to discuss with you and resolve it amicably soonest
possible. My senior Manager will contact you on Monday to discuss further.
Once again my sincere apologies.

Have a good weekend.

Warmest Regards,

xxxxxxxxx
GM,CRMD
UMW TOYOTA MOTOR.

=======================================================================

01 - Feb - 2010

So the Senior Manager call me and said we will raise it for you to top management to request a car for you base on my current situation but can not guarantee you will get the new car.

Sound like it repeated as what the AM mentioned earlier. Then he added from time being he will get the HQ people to come in to Cheras TSC to involve the troubleshooting and rectifying this case.

they need to get the roof of the cause by then he can raised this request to the top management. IS that true ?

xx- Feb - 2010

The temporary car had given to me and my car had been taken by the technician from cheras TSC.

Also found that my front bottom bumber was scratch which is i not aware because it is at underneath. i wonder is the TSC mistaken or wat. haiz.........

coz base on my caring manner of driving whenever there is a bumber on the road i will slow down and for sure it wont get scratch in such a slow speed..

if it scratched i sure will know there is a sound of scratching. Damn.

Better carefull while you send your car to other SC better check up ur screen and bottom of bumber.

Right now i cant say anything coz i really got nothing to and worst thing i just realize the thing scratch at my bottom. really damn

================================End of report.============================

2010-March

Personally of the HOD from complaint Department, they propose as below:

options 1: Trade in the car.

i keep argue with him, that's my car leakage and the faulty is on your side and why i need to trade in?

He replied that the car for thier testing from the SHam Alam HQ can not find the leakage. So that mean it is no a leakage car. (They can judge such a manner ?)

So he added, it is fair enough for both party to bear the cost to trade in the car and the losses both party take 50% of losses. Exmaple 10k then each of us 5k.

*** Raftly i need to top up few thousand for my side to get a new car, in the name of "trade in" due to they cant find the leakage. (i just use about 5moths yet i need trade in the car ? sound crazy...)

Options 2: Took back the car and few yrs service free

I took back the car and with few years service including the black oil and labor cost all are free.

Then i asked again if there is a leakage again then how? his answer is : "need to come back fix again"........... (new car man like that also can ah? no final solution meh ?)

My own opinion::

i told the person the car got leakage and now they cant find the leakage issue is that mean can conclude as no problem ? i dont think so because i got photos and witness during the day happened.

other than that, the guy also told me if they wanna to take seriously about this case, they can ignore me and ask me to go back to service center and repaired till it fixed which base on the agreement. (is that true?)

The 2 options that he gave sound like i must choose the 2nd options.
Guys, mind to share your experience or your advise ? I hope i got another options 3.

Really appreciated for your further response man.

can give me ur opinions or comments about this cases?

Thank you very much man

Toyota Vios Leakage (updated 2010 - March - 08)

jacky1678 — Tue, 26 Jan 2010 13:00:54 +0800

FYI:
All Vios Model is assembled in MALAYSIA. DOES it mean, it should be cheaper?? (Me no idea)

Toyota Vios J

Problem Description:
Leaking from the roof and the water from the roof will flow down and pass the console box and then the end point will be the end of the foot carpet.

Leaking....the water is all there. The Smell..... i really can not stay on it. It really make me Frustrated

Delivered on 24 August 2009

Used 2 week.... leaking from the roof.....

Buy a new car get a leakage car.... if you say it is manufacturer defect, then fine.

repaired the roof leaking problem..

after that the tinted issue come again which the tinted is not well placed on the windscreen and wanna find out which one is scratch whether tinted or the screen itself. At last changed tint it is tinted issue.

After 3 months later ,the leaking problem come back again.

Really DAMN angry...........

My first car ... Vios car.... give me so much problem.

Walk in TOYOTA HQ complaint.

Meet with this Assistant Manager,

very funny thing is he compare the house and a car. WTH..... is he stupid? comparison does not make sense... one is properties one is liabilities.

Stupid... really stupid.....

Then the Assistan Manager say will get back to me by this week which mean the last day is on this friday (29-01-2010)

i just dont know what should i do now and i really dont want this car problem to be persist and the TOYOTA only can assure to fix... but BEAR IN MIND , I BOUGHT THE CAR IS NOT FOR THEM TO RETIFY THE CAR PROBLEM.

Therefore, Guys, what would you think i can do now beside complaint to TOYOTA? i can feel that they dont really take very serious on my case due to my amout is small to them. But i stand on my consumer right, i really not Satisfy with so call as "NEW & QUALITY CAR" they given.

Thanks in million for your valuable comments and advise

30 - January - 2010

The following is the General manager feeb back.

========================================================================

Dear Mr XXXX,

With reference to your email to our President Mr Kuah, I would like to
personally apologise for the inconveniences and unfavorable experiences you
have encountered with us. Our President has taken your concerns seriously
and has instructed us to discuss with you and resolve it amicably soonest
possible. My senior Manager will contact you on Monday to discuss further.
Once again my sincere apologies.

Have a good weekend.

Warmest Regards,

Li Li
GM,CRMD
UMW TOYOTA MOTOR.

=======================================================================

01 - Feb - 2010

So the Senior Manager call me and said we will raise it for you to top management to request a car for you base on my current situation but can not guarantee you will get the new car.

Sound like it repeated as what the AM mentioned earlier. Then he added from time being he will get the HQ people to come in to Cheras TSC to involve the troubleshooting and rectifying this case.

they need to get the roof of the cause by then he can raised this request to the top management. IS that true ?

02- Feb - 2010

The temporary car had given to me and my car had been taken by the technician from cheras TSC.

Also found that my front bottom bumber was scratch which is i not aware because it is at underneath. i wonder is the TSC mistaken or wat. haiz.........

coz base on my caring manner of driving whenever there is a bumber on the road i will slow down and for sure it wont get scratch in such a slow speed..

if it scratched i sure will know there is a sound of scratching. Damn.

Better carefull while you send your car to other SC better check up ur screen and bottom of bumber.

Right now i cant say anything coz i really got nothing to and worst thing i just realize the thing scratch at my bottom. really damn

================================End of report.============================

I wonder what will be the next outcome.
Initially i though they will call me for meeting to attend at the HQ sham alam. it was really beyond my expectation.
The senior manager just call and get the car. i wonder once get fix are they keep quiet or still follow up for my case.

I will wait and see.