http://forum.lowyat.net/ Fri, 03 Jul 2026 18:18:46 +0800 FeedCreator 1.7.2 http://forum.lowyat.net/topic/2682091 Hi<br /><br />Apologies if this has been asked before.<br />I made a preorder for an item from a seller back in March last year and paid RM400 as holding deposit.<br />After 6 months, the seller has failed to deliver the product and as per his T&amp;C, he is supposed to refund the full sum to my account.<br />In September when I pressed for my refund he came up with a new story that refund will be done in stages though this was not in his T&amp;C.<br />I obliged because I just want to settle it amicably however seller is very reluctant to refund my cash. <br />He is not giving any timelines any when full refund will be made and now after 4months past refund date, only 55% of the sum has been refunded.<br />This is not before constant PMs and piece of mind. <br />It has caused me much inconvenience and regret dealing with someone on this forum.<br /><br />Please advise what are the avenues for me to complaint and will the moderators take action?<br /><br />Thanks mctnesh Feedback and Helpdesk Fri, 25 Jan 2013 18:02:40 +0800