http://forum.lowyat.net/ Tue, 21 Jul 2026 04:50:22 +0800 FeedCreator 1.7.2 http://forum.lowyat.net/topic/5032191 Hi guys,<br /><br />Need some advice regarding a Lenovo Laptop I bought brand new on the 2/9/20. Since purchasing this laptop, I have run into both software and hardware issues. <br /><br />In the first week, I was unable to activate my Microsoft Office. I returned to the retail store which I bought this laptop from on the 9/9/20 and it took them 3 hours of repeated attempts in activation before informing me that they were unable to have office activated. They suggested that I had my laptop reformatted as a last ditch effort to solve the issue. I agreed and also decided to upgrade my ssd the same time. The reformat solved the office activation issue.<br /><br />However, I noticed over the following week that my trackpad would frequently freeze on my randomly while using it. Within 30 minutes of use, it would freeze on me 9-10 times. I have it all recorded on my handphone. I sent it to the service centre and was informed that it was a motherboard problem.<br /><br />Since then, I have reached out to Lenovo to request a one to one exchange. Reason being that I find it unacceptable that by just the second week of using this laptop I have:<br />A) reformatted my laptop by the first week to solve a software issue<br />B) deal with a motherboard issue that resulted in my trackpad freezing randomly on me<br /><br />Lenovo over the past week has since requested that I collect my laptop back from the service centre (service centre have only diagnosed the problem but have yet to fix the problem) to snap and send to them pictures of my product along with the invoice of my purchase. They subsequently sent me an email informing me that they will be rejecting my request of one to one exchange and suggested that I sent my laptop back to the service centre for repair.<br /><br />I find it unreasonable and unacceptable that I have to accept a very clearly defective product from Lenovo which I paid more than rm3k for. How can a brand new laptop present with a motherboard problem within the first 2 weeks of purchase? And also one which required a reformat to activate Microsoft office. It is absolutely ridiculous.<br /><br />Was wondering if anyone could advise me on any further action I could consider taking from here on? As I feel this is a violation of a my right as a consumer.<br /><br />Thanks in advance&#33;<br /> terrabyte Serious Kopitiam Sat, 26 Sep 2020 19:32:06 +0800 http://forum.lowyat.net/topic/1190831 Hey guys i&#39;m thinking of buying my second acoustic guitar.Electronics are not necessary but it def has to be a cutaway guitar because i want access to the higher frets.My budget is around RM 2k,though i can stretch it further to 2.5k.any brand and model you guys recommend? terrabyte Musicians Sun, 11 Oct 2009 18:31:53 +0800 http://forum.lowyat.net/topic/1034094 Hey Guys, i&#39;m considering buying a 2006 ibanez sz520qm from someone. The guitar is around 3 years old now. What would be a reasonable price for this guitar?Thanks&#33; terrabyte Musicians Mon, 18 May 2009 14:50:27 +0800