http://forum.lowyat.net/ Mon, 05 Oct 2026 12:42:30 +0800 FeedCreator 1.7.2 http://forum.lowyat.net/topic/4210053 I got a call from Maxis yesterday (Feb 27th), offering to upgrade my 10Mbps Business Fibre to 20Mbps for a nominal fee. This went ahead and towards the end of the day, I got an email confirmation indicating that the upgrade was completed (and I was told it would be done remotely):<br /><br />++++++++++++++++++++++++++++++++++++++++++++++++++<br />Change Package for RF 39nnnnn<br /><br />Hi &lt;name&gt;, <br /><br />You have successfully switched to the Telesales 20Mbps (. Your new monthly fee will appear on your next bill statement. <br /><br />We hope you will enjoy your great new plan &#33; <br /><br />If you have any questions, call us at 1 800 82 1123 or pop by your nearest Maxis center store. <br /><br />Have a great day, <br />++++++++++++++++++++++++++++++++++++++++++++++++++<br /><br />However, when I did a speed test (reran several times using the Maxis online Speedtest tool), I only got very dismal results. <br /><br />I am looking to somebody from Maxis to help resolve this, as I believe that the expertise of Maxis technicians can do a better job.<br /><br />[attachmentid=8537519] kawa0 Maxis Fibre Tue, 28 Feb 2017 22:53:00 +0800