New Scam for Maybank Card Holder

Yzene — Sat, 21 Mar 2009 12:44:38 +0800

I received a call from Prestige Platinum Card center from Kuala Lumper 0162278607this morning. The caller is a Malay lady who knew my name and she asked for my card expiry date for verification purpose. It was very suspicious as the background of the caller is so noisy and the caller is speaking in Bahasa. Normally Maybank staffs are fluent in English. Then I asked her why she was asking for the card information as in I am their customer . She kept telling me for verification purpose. I was too stupid to think that giving them the card numbers will not enable the company make any transaction for long as I don't reveal my CVV number (I was wrong).

Immediately, I called the Maybank customer service, the 1st receiver was so arrogant. She sounds like condemning me being stupid to reveal card information. I nearly quarreled with her over the phone . She told me she can't do anything for this case and asking me to call back the Digi caller. She asked me to monitor my account, call the maybank again once found suspicious charge. Stupid & bad attitude, I might at risk & probably will induce more dispute, I afraid Maybank will insist to charge me later. As I insisted to cancel my credit card else I will cut the card myself. She said I have go to the branch myself to cancel it. Can you imagine how worry I am. It is weekend. Which Maybank branch open on weekend??

Furiously, I called back the same number "Prestige Platinum". Another lady, Dina picked up the phone and claim that she is under Maybank card center..What the hell.Then I pretending asking her why the other lady called me just now. She said she will check again.

Luckily I found this blog. http://blog.cyberpartygal.com/index.php/20...a-kuala-lumpur/
Then I know Maybank can block the transaction/cancel the card and give a replacement. I called Maybank service center again. Luckily, this time the customer service personnel was friendlier. Mr Chow patiently listen to my complaint. He told me giving the expiry date and card number might have risk too even though I din give them my CVV number.He canceled my card and replace a new 1 for me. All the installment plan are not affected also. But when I asked what can Maybank do to prevent this, as I told him I could give them the number for their investigation on the fraud. However, he is reluctant to do so..

Compare with others' experience, they were all been offered VIP cards etc. But I was not being offered anything. Maybe this is a new scam from them. As they knew my time, I thought their verification purpose is true.

So what can we do now is sharing the experience remind the public don't repeat the same mistake again. Don't reveal anything about the card to third party. BEWARE!

Insurance: How much is sufficient?

Yzene — Wed, 14 May 2008 23:36:39 +0800

I'm 24 years old this year.

Recently, I was advised by a financial analyst to buy MAA's life insurance which need Monthly investment of Rm 180. What attract me was the sum assured is high compare to other company which is Rm 180k for immediate estate or 36 critical illness. Price is lower at younger age. She also suggested to buy MAA's medical card which will cost 622 per annum and the coverage is up to 100k per year, whole life is Rm 300k.

Currently, I am holding Prudential Investment link which incorporate every benefit such as medical card, life, accident & dread decease. It was actually promoted by my relative who is working as a prudential agent. I knew it is expensive and cost me about Rm 170 monthly. The immediate estate is only Rm50k, dread decease 30k, medical coverage up to Rm187,500 whole life and max is Rm 62,500 each year.

I'm in dilemma now. Frankly, I already signed (but haven't pay yet) for both MAA products. However, the Prudential agent is very close to me, I can't simply drop the investment link and bucket all the money to MAA. Also, MAA holding is losing money now, I am kinda worry about the stability of its subsidiary, the company doesn't give me confidence at all, although the financial analyst will take care of my claim instead of the MAA agent. But still, it is under MAA system.

If I bought MAA life and medical card, and don't let go the investment link. It could be a burden for me monthly, approximately 5k annually (approximately 400 per month). It is about 15% of my annual salary. Is it a wise move? Or i should re-consider of MAA?

Headache~

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New Scam for Maybank Card Holder

Insurance: How much is sufficient?