http://forum.lowyat.net/ Wed, 01 Jul 2026 15:37:37 +0800 FeedCreator 1.7.2 http://forum.lowyat.net/topic/5028219 <b>Name of Company:</b> Westcon Solutions (M) Sdn Bhd (Location: PJ)<br /><br /><b>Role:</b> Technical Engineer<br /><br /><b>Remuneration:</b> Basic &lt;subject to experience&gt; + Travel Allowance + Phone Allowance<br /><br /><b>Requirements:</b><br />• Prepare sales presentations and solutions demonstrations as well as brand awareness and training events<br />• Communicate and work closely with Product Managers regarding prospect enhancement requirements<br />• Collaborate with the sales to generate proposals to articulate proposed solutions<br />• Provide technical expertise in the pre-sales process in collaboration with sales team<br />• Identify and qualify client’s business and functional requirements<br />• Work with solution partners to find suitable products from strategic relationship.<br />• Conduct Proof-of-Concept (POC)<br />• Subject-Matter-Expert (SME) for assigned products<br />• To carry out project deployment within allocated timeframe<br />• To carry out standby duty rotations, on-call 24×7 operation support<br />• Perform any other duties as assigned accordingly by the superior<br /><br />• Diploma/Degree in Information Technology, Computer Science or relevant discipline<br />• Good knowledge of networking &amp; security design architecture, OSI model, TCP/IP model, network security and protocols<br />• Experience in security technologies, such as firewall and IPS as added advantages<br />• 2 years experience in the network &amp; security domain, in a technical role<br />• Team player but with the ability to work independently<br />• Good interpersonal and communication skills<br />• Products training will be provided<br /><br /><b>Contact Person:</b> Interested candidates please email your resume with your expected salary to kenneth.lee@westcon.com. For more information, please visit our company website: <a href='https://www.westconcomstor.com/' target='_blank'>https://www.westconcomstor.com/</a>. kennethlhm Job Enlistments Fri, 18 Sep 2020 15:09:15 +0800 http://forum.lowyat.net/topic/4584242 <b>Name of Company:</b><br />3D Networks S/B<br /><br /><b>Role:</b><br />Provide 1st level of remote networks &amp; systems monitoring and troubleshooting<br />Attending to calls/emails and queries, raising and tracking tickets from creation, escalation to closure<br />Ensuring quality customer services and drive towards the highest levels of customer satisfaction and improvement in professional standards<br /><br /><b>Remuneration:</b><br />Basic salary: Up to RM5,000 (based on experience, qualification and skillsets)<br />Allowance: Shift allowance RM500 + OT claims<br /><br /><b>Requirements:</b><br />Knowledge of LAN/WAN networks and TCP/IP <br />Excellent customer service, team work and troubleshooting skills<br />Discipline to follow through until the root problem is corrected to prevent recurring issues<br />High level of verbal and written communications required for productive customer interaction in stressful situations<br />Customer support experience, able to deal courteously with all customers<br />Previous experience of working in NOC or service desk is strongly preferred<br />Willing to work on shifts rotation in support of a 24x7 NOC operation<br /><br /><b>Contact Person:</b><br />Interested candidate, please send your detailed CV &amp; contact details to 3dn.noc@gmail.com kennethlhm Job Enlistments Tue, 15 May 2018 20:10:42 +0800