http://forum.lowyat.net/ Thu, 18 Jun 2026 20:59:06 +0800 FeedCreator 1.7.2 http://forum.lowyat.net/topic/2410759 Hi..<br /><br />I need your advise about my situation.<br /><br />I plan to buy a new car last month and pay deposit RM500 + Rm15k d/payment after few days..but suddenly I got personal issues with my family and really need money...So I plan to cancel the car..but sadly, The shop don&#39;t want to refund back my 15k, reason are, they already order the car, car arrived at their shop n register with JPJ...for your information, I didn&#39;t sign any agreement doc with them nor with bank for loan process....I&#39;m OK if they said cannot refund my booking RM500...but, it 15k man...so sad rite now<br /><br />I need you advise n help what should I do to get my money back..It&#39;s stated anyway in law that 10% d/payment will not be refund back to customer if customer cancel the order? Already slow talk with them...but they insist don&#39;t want to refund..Should I make a report to National consumer complaint centre (Pusat khidmat aduan pengguna)...If yes, do anyone know the procedure<br /><br />Please, hope anyone can help me on this <!--emo&:cry:--><img src='http://static.lowyat.net/style_emoticons/default/cry.gif' border='0' style='vertical-align:middle' alt='cry.gif' /><!--endemo--> netroais Serious Kopitiam Mon, 02 Jul 2012 02:00:40 +0800