WTA: Asus GTX660 TI-DC2OG-2GD5

ksoonx — Thu, 20 Sep 2012 15:36:34 +0800

To Any Owners of Asus GTX660 TI-DC2OG-2GD5,

When I run Asus GPU Tweak Utility, it reports that my card video bios is 80.04.4B.00.5B (P2004-0001)

What is your video bios version?

Asus TECHNICAL Service Center - BAD!

ksoonx — Thu, 20 Sep 2012 11:14:36 +0800

I am damn upset with my experience with Asus Technical Service Center.

I have recently bought the Asus GTX660 TI-DC2OG-2GD5 card, and I went to the website to check for any latest updates. From the website, I find that there's an update for the video bios. However, there is not much information from the website.

So, I sign-up for the VIP Asus Member, and submitted a Technical Service question. This is the reply I got!

OMG! Really no confidence in running that new video bios update for my card!

QUOTE

Dear Valued Customer,
Thank you for contacting ASUS Technical Service.
Sorry, They said generally we not revealed to the user version number. The user can try to upgrade the Graphic Card bios for a try. If unsuccessful, that means it already has the latest version.
Sorry for the inconvenience. Thank you for understanding!
Best regards
Stephen
ASUS service center
---------- Original Message ----------
Sent : 2012-9-18 13:14:49
To : "tsd@asus.com.tw"
Subject : Re:Re:Re:Re:<TSD> Graphic Card GTX660 TI-DC2OG-2GD5 [ID=RWTM201209172124131630-562]

[CASEID=WTM201209182115299722]

Hi Stephen,

I have downloaded GPU-Z software, and it says the Bios Version is 80.04.4B.00.5B
(P2004-0001)

Can you please confirm with your technology team that this is the correct bios version
after applying the VBIOS update from the link you sent?

Thank You.

Regards
Keith.
---------- Original Message ----------
From:ASUS TSD
Date:2012-09-18 05:29:10

Dear Valued Customer,
Thank you for contacting ASUS Technical Service.
We confimed with technology team. They said you can use GPU-Z software to check
current Graphic Card Bios version. Temporary there is no information about the latest
video bios version number. Sorry for the inconvenience. Thank you for understanding!

http://support.asus.com.cn/Download.aspx?S...eak_2_2_0_1.zip
Best regards
Stephen
ASUS service center

---------- Original Message ----------
Sent : 2012-9-17 13:23:57
To : "tsd@asus.com.tw"
Subject : Re:Re: Graphic Card GTX660 TI-DC2OG-2GD5
[ID=RWTM201209142137313249-468]
[CASEID=WTM201209172124131630]
Hi Stephen,

I know I can download from the support site. However, my question is What is the
latest video bios version number?

The support site doesn''''t mention the latest version, so how do I know if the video bios is updated correctly?

regards
Keith.
---------- Original Message ----------
From:ASUS TSD
Date:2012-09-17 07:09:48

Dear Valued Customer,
Thank you for contacting ASUS Technical Service.
You can download lastest GTX660TI-DC2O-2GD5 VBIOS update from the support site:

http://support.asus.com.cn/Download.aspx?S...BIOS_Update.rar

Best regards
Stephen
ASUS service center

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WTA: Asus GTX660 TI-DC2OG-2GD5

Asus TECHNICAL Service Center - BAD!