http://forum.lowyat.net/ Sun, 11 Oct 2026 12:37:07 +0800 FeedCreator 1.7.2 http://forum.lowyat.net/topic/5573743 Hey everyone,<br /><br />I’m currently based overseas and urgently need to access my property/mortgage loan statement from Maybank.<br /><br />I’ve forgotten my Maybank2u password and can’t reset it online because I don’t have access to my registered Malaysian mobile number for TAC/OTP verification while abroad.<br /><br />Has anyone dealt with this before while living overseas?<br /><br />I tried emailing customer support (mgcc@maybank.com.my), but haven&#39;t received a reply after multiple days of emailing. I also reached out to my original mortgage loan officer, but she simply told me to come back to Malaysia to sort it out.<br /><br />Is there an official email process that actually works, or can a family member with an authorization letter request the statement at a local branch on my behalf?<br /><br />Any advice or recent experience on the fastest way to resolve this without flying back would be greatly appreciated&#33; Thanks in advance. johnxoxocena Serious Kopitiam Tue, 11 Aug 2026 14:10:48 +0800