Lowyat.NET: Latest topics by luj8213

Network Security Engineer (L2 & L3)

luj8213 — Mon, 19 Aug 2024 10:58:54 +0800

Name of Company: Bridgenet Solutions Sdn Bhd

Role: Network Security Engineer (L2 & L3), fresh graduates are welcome to apply too

Remuneration: It will be depending on your years of experience, interview performance and expected salary

Working Location: Mont Kiara (we have headcount for Resident Engineer as well, will check if you are willing to be based at client site during screening call/ interview)

Job Description:

• To provide 24/7 technical support to customers by remote or onsite support.
• Manages the implementation of projects closed by the field sales team.
• Coordinates closely with internal sales, project managers and service resources by communicating project status and success metrics.
• Monitors customer support for technical solutions implemented and alerts the field sales to potential customer satisfaction threats or competitor activity.
• Creates documentation and technical knowledge transfer to customers.
• Provides expert advice on technical proof-of-concepts evaluation.
• Maintains knowledge of competitive products as well as complimentary solutions.
• Work collaboratively with the field sales, project management, engineering, and support teams.
• Provides coaching and professional development to team members to enhance their product knowledge, technical acumen, and technical sales skills.
• Develops and maintains relationships with prospects, customers, and partners.
• Attending in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems.
• Respond to customer inquiries, assist in troubleshooting and resolving challenges.
• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
• Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues.
• Provide prompt and accurate feedback to customers.

Requirements:

• Bachelor’s degree / Diploma in Information Technology, Computer Science, or any equivalent.
• At least 5 years relevant working experience for Senior role (open for fresh graduate as we have junior headcounts as well)
• Good analytical and problem-solving skills.
• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
• Well verse knowledge of IP protocol (TCP/IP) networking routing and switching protocols, VPN, Firewall, IPS, Load Balancer, WAF.
• Familiar with Firewall solutions such as Fortinet, CheckPoint, PaloAlto, or Cisco (ASA).
• Familiar with IPS solutions such as TippingPoint, TrendMicro, or Cisco (FirePower).
• Familiar with Email & Web (Proxy) solutions such as Fortinet, Symantec, Bluecoat, or Cisco (IronPort).
• Knowledgeable or experienced in any cybersecurity related solutions.

Contact Person: If you are interested to explore more, kindly send in your CV to tc.shum@bridgenet-int.com

IT Assistant Manager

luj8213 — Wed, 22 Mar 2023 12:02:54 +0800

Nature of Company: Warehouse of automotive company

Working Location: Senai, Johor

Role: IT Assistant Manager

Remuneration: Open, depends on experiences

You'll be responsible for:
• Manage daily IT application & infrastructure support, maintenance operations, enforcements of IT governance & information security, assisting in the planning and implementation of additions, deletions and major modifications to the local IT landscape.
• First IT escalation contact point for local business stakeholders / management team.
• Incident and request resolution & prevention management including security incident.
• Execute cybersecurity governance and measures effectively.

In order to be successful in this job, you'll need to have:
• Bachelor or Master degree in IT or related field
• Minimum 5 years of professional experience in IT (Plan/Build/Run)
• High degree of business and process knowledge in the field of automotive
• Management experience in IT (Business requirements, IT services, SLAs etc)
• Experience in negotiating with internal and external suppliers
• High degree of customer orientation, team spirit and motivation
• Project management know-how
• Leading people & managing a support team

Contact Person: You may reach out to Mr. Shum via phone (011-5401 8532) or email (tuckcheong.shum@iforte.com.my) if you are interested.

IT Site Manager

luj8213 — Wed, 22 Mar 2023 12:02:26 +0800

Nature of Company: Warehouse of automotive company

Working Location: Senai, Johor

Role: IT Site Manager

Remuneration: RM8k - 10k

You'll be responsible for:
• Accountable for overall IT operation and support performance at the warehouse.
• First IT escalation contact point for local business stakeholders / management team.
• Managing stakeholder communication, escalation and follow up to closure.
• Development and enforcement of IT strategy aligned with central/ regional ITS strategy and MB Part Logistics Asia Pacific (PLAP) business strategy.
• Provide guidance for the implementation of identified & approved strategic initiatives.
• Define & develop concepts to improve efficiencies in delivering IT services by standardization and process improvements.
• Plan, organize & direct IT demand, operations, budget, assets & resources from infrastructure, application & project perspective.
• Incident and request resolution & prevention management including security incident.
• Execute cybersecurity governance and measures effectively.

In order to be successful in this job, you'll need to have:
• Relevant Tertiary Education in business management and/ or IT management.
• Min seven years of working experience in management level of Information Technology
• Min seven years of relevant experience in IT systems & projects
• Expert in management of IT services and program management of complex IT project
• Process in IT process and application consultancy
• Good knowledge of IT security
• Good understanding of warehouse business processes & applications
• In depth knowledge of project management skill
• Good general and personnel management skill
• Strong analytical and organizational ability

Contact Person: Interested? Kindly send in your updated CV to Mr. Shum via phone (011-5401 8532) or email (tuckcheong.shum@iforte.com.my).

Infrastructure Manager

luj8213 — Wed, 12 Oct 2022 14:52:18 +0800

Nature of Company: IT Consulting & System Integrator

Location: WestPort Klang

You will be responsible to:
- Assume an Infrastructure Team Leader role in managing day to day IT operation.
- Delivery of new infrastructure services.
- Administering a largely virtualised production environment.
- Installation and support of infrastructure hardware and software.
- Resolving incidents within agreed service levels.
- Technical input into infrastructure changes following change management processes.
- Support for VMWare, Linux and Windows, AIX services (OS and middleware layer such as Apache Tomcat & Load Balancers).
- Active Directory and other authentication services.
- Migrating servers into virtualized instances
- Identify underlying problems discovered during day-to-day operations and managing them to resolution.
- Complete routine operations schedules for servers, server applications, backup and storage using established and repeatable
procedures.
- Ensuring configuration and documentation of infrastructure is complete and fit for purpose.
- Performing security vulnerability assessment and remediation

Remuneration: Open for discussion

Requirements:
- Linux – CentOS/Red Hat/Solaris/Ubuntu
- Windows Server 2008+
- AIX
- Distributed Storage Technologies – SAN, IPSAN
- Install, configure & support of Tape & Backup Technologies - Netbackup/Veeam
- Install, configure & support of Private Cloud Technologies - Nutanix/Openstack
- Install, configure & support of VMware (ESXi 6.5)
- Install and configuration of IBM, Cisco UCS, HP & Dell hardware
- Knowledge of DB Technologies – SAP, SQL, PostgreSQL, MariaDB
- Automation techniques such as Python, PowerShell, Terraform, Ansible and Puppet
- Experience with a variety of IT monitoring & management applications (such as manage Engine, Solarwinds.
- A solid understanding on how an IT Infrastructure work from the physical layer to the application layer.
- An understanding of how applications communicate within the infrastructure.
- Experience in designing/planning/deploying distributed computing inclusive of networking

Contact Person:
Interested? Send in your CV to Mr. Shum via email (tuckcheong.shum@iforte.com.my) or phone (011-5401 8532).

Claim Associate

luj8213 — Tue, 04 Oct 2022 17:10:21 +0800

Nature of Company: Insurance

Location: Cyberjaya area

Working arrangement: Hybrid, 4 days in office, 1 day wfh

Role: Claim Associate

Remuneration & Benefits: RM2800 above, EPF 16%, Annual Leave 18 days (minimum), birthday leave, Paternity / Maternity Leave, Hospitalization Leave, Insurance coverage, Dental coverage, Other benefits

Requirements:
· Open to Fresh Graduate, experienced Medical Claims Assessor, experienced candidate from Lab / Nursing.

· Education: Preferably Diploma/Bachelor’s Degree in Biology, Biotechnology, and Medical Science, Social Science, Business Management or equivalent

· Language: Spoken and written in Chinese and English, with strong written skills.

· Self-motivated and customer orientated.

· Time management skills.

· Computer literate in MS Office.

· Good commitment at work, good attitude, willing to learn

Responsibilities:
· Process all Life and/or A&H/Major claims requests received as per stipulated requirements

· Evaluate and gather all data for claim processes, prepare medical questionnaire and to review all status and ensure efficient adjustment in claim system.

· Ensure meeting individual quality, turnaround time and productivity benchmark

· Performs other responsibilities and duties periodically assigned by immediate manager in order to meet business requirements

· Prepares regular reporting to management on metrics relating to business, operations, risk, compliance, workforce, etc. or statutory authorities on regulatory metrics

· Develop procedures for reporting, extract, collate and populate data to reporting template

· Validate data accuracy and liaise with relevant parties to rectify data quality

Contact Person: Interested? Send in your resume to Mr. Shum via email (tuckcheong.shum@iforte.com.my) or phone (011-5401 8532).

Database Administrator

luj8213 — Mon, 26 Sep 2022 16:33:37 +0800

Nature of Company: IT Consulting & System Integrator

Location: WestPort Klang

Role: Database Administrator

Remuneration: Budget until RM11k

Requirements:
- Experience in database infrastructure and architecture design
- Experience in database optimization and performance tuning
- Experience with backup and restore, tablespace allocation/management, managing the overall health and status for database
- Experience in database clustering, high availability and disaster recovery
- Experience with SQL and PL/SQL commands
- Familiarity with Linux operation system and shell scripts
- Oracle DBA experience in handling RAC
- MariaDB Deployment & Admin Experience desirable.
- Oracle Certified Preferred. Minimum OCA Certified.

You'll be responsible to:
- Provide proactive and reactive data management support and training to users
- Manage Database migrations project and ad-hoc database project request
- Ensure database security including backups and disaster recovery
- Handle day-to-day maintenance for database, troubleshooting, and proactive performance tuning
- Ensure quick database recovery in case of major incidents
- Assist teams with complex SQL statement creation and tuning
- Provide technical consultancy to application developers and project matters
- Monitor performance of Database and their servers: CPU, IO, memory and storage.
- Install, upgrade, configure, maintain, administer database software and tools
- Install and maintain the performance of database servers and tuning of performance systems including housekeeping.
- Develop processes for optimizing database security.
- Set and maintain database standards and manage database access.
- Recommend emerging database technologies and best practices.
- Create and manage database reports, visualizations, and dashboards.

Contact Person:
Interested? Send in your CV to Mr. Shum via email (tuckcheong.shum@iforte.com.my) or phone (011-5401 8532).

IT Specialist

luj8213 — Thu, 22 Sep 2022 18:07:53 +0800

Nature of Company: Consulting

Role: IT Specialist (Level 1 support)

Location: KL area

Remuneration: Open for discussion.

Requirements:
- Must have 2-3 years’ experience in provisioning and de-provisioning network and system access within a fast paced and demanding Information Technology environment
- Experience with system audit, profile review, internal and external regulatory controls , industry standards such as SOX, ITIL, ISO
- Candidate must possess at least a Bachelor's Degree, Computer Science, IT or equivalent field
- Familiar with Role Based Access methodologies to include the application and implementation
- Requires a strong understanding of security controls in a Microsoft Windows environment to include operating systems, folders and share drive management
- Strong analytical skills to identify security issues and implement solutions
- Ability to perform multiple tasks concurrently
- General understanding of existing identity data in disparate systems (including Active Directory)
- Experience with Microsoft Forefront Identity Manager
- Customer oriented and proficient in ITIL processes and best practices (e.g. Incident Management, Request Management and Problem Management), directory access, account management solutions and customization of delegation of administration and permission in AD
- Good command in English, both writing and speaking
- Ability to work both independently and as a member of a team
- Able to work in shift
- Able to work under pressure

Responsibilities:
- Record and manage user identities
- Ensures that access privileges are granted according to one interpretation of policy
- All individuals and services are properly authenticated, authorized and audited.
- Ensure SLAs are met for daily operations of IAM team including provisioning, terminations, access changes
- Develop reporting metrics for team in order to monitor productivity and quality
- Do a periodic user access review to monitor and verify the appropriateness of a user’s access to system and application
- Maintains complete knowledge of and comply with all departmental policies/ procedures/standards
- Keeps current knowledge of programs, application and operating systems supported by the department of Identify Access Management to include the management of and understanding of profiles and associated permissions.
- Provision and de-Provision access for all systems, applications and operating systems supported by the department of Identify Access Management within a service level agreement of 24 hours
- Performs monthly and quarterly reviews of system users to ensure role based access is enforced and that all system users are authorized and appropriately provisioned
- Maintains a smooth operation of multi-user computer systems, including coordination with network administrators
- Reviews and makes recommendations for current security policies and procedures to ensure their adequacy and effectiveness to maintain information security and protect systems from unauthorized use, acts of nature and user abuse in accordance with internal controls.
- Supports security requests pertaining routine IT control audits and risk assessments.
- Stays current with technological developments in system security and recommends ways for the company to take advantage of new technologies and improve information security.

Note:
- This team purely work on Account provisioning and enquiries related user account. They work closely with HR.
- Supporting SEA Countries
- Have knowledge in Active Directory , Forefront Identity Manager, Distribution/Security group creation
- Got 2 shift : 8am - 5pm & 10am - 7pm. Rotate every 2 month.

Contact Person:
Interested? Send in your CV to Mr. Shum via email (tuckcheong.shum@iforte.com.my) or phone (011-5401 8532).

Data Entry

luj8213 — Thu, 22 Sep 2022 14:40:09 +0800

Nature of Company: Insurance

Role: Data Entry

Location:
Cyberjaya area

Remuneration: Open for discussion, can go up to RM3k

Requirements:
- Anyone can read and write Mandarin
- knowing Cantonese will be a plus point
- SPM/ Diploma/ Degree leaver (Fresh graduate)
- preferably below 30 years old
- budget: open for discussion, can go up to RM3k

Contact Person:
Interested? Kindly send in your resume to Mr. Shum via phone (011-5401 8532) or email (tuckcheong.shum@iforte.com.my)

Facilities Support Team Lead

luj8213 — Thu, 18 Aug 2022 18:21:37 +0800

Nature of Company: Providing Digital Asset Management & Digital Publishing Services

Role:
• General IT Support: Reactive and proactive support of all company hardware. Centrally managed applications and 3rd party tools used.
• Standards Management: Helping the team define/maintain hardware and software standards.
• Hardware Lifecycle Management: Procuring, re-using, and disposing of all hardware.
• Software License/Account Management: Managing licenses and providing account related support for all centrally managed applications.
• Security: Monitoring all endpoints (laptops, desktops, phones, tablets) to ensure they comply with company security standards. Represent local office for the global ISO 27001 certification process and security audit.
• Assist and project manage the internal system migrations.

Working hour:
Shift (switch biweekly):
1. Morning: 9am - 6pm
2. Night: 9pm - 6am

Benefits: 1 year contract with permanent staff benefits, which will be shared if you are being shortlisted for the role.

Remuneration: Up to RM3,500

Location: Cyberjaya area

Requirements:
• 3-5 years of experience in a technical support role.
• Bachelor’s degree in Information Technology, Computer Science or equivalent preferred, depending on professional experience.
• Strong analytical and problem-solving skills to isolate causes and identify solutions.
• Team-oriented attitude to help other colleagues and departments with technical problems.
• Experience with ZenDesk or similar tools.
• Excellent written and verbal communication.
• Organized and self-motivated, able to work in a remote environment with minimal supervision.
• In-depth knowledge of macOS and Windows.
• Experience with basic hardware repairs, such as replacing a laptop keyboard.
• Proficiency with Linux a plus.

Contact Person: Interested? Drop your CV to Mr. Shum via email (tuckcheong.shum@iforte.com) or phone (011-5401 8532).

Manager, IT Security Engineering

luj8213 — Mon, 23 May 2022 18:32:04 +0800

Nature of Company: IT hub of an Insurance company

Role: Manager, IT Security Engineering (Network Security, Firewall Engineering)

Remuneration: Open, depends on experience

Working location: Jalan Damanlela, Bukit Damansara, KL

You'll be responsible to:
• Develop and maintain deep technical and functional knowledge and be the SME for Firewall technologies, while supporting the ZTNA and emerging tools/services, as part of the new NetSec Engineering & Operations team.
• Lead, coordinate and ensure the delivery of change implementation are carried out in accordance with the defined ITILv3 processes.
• Function as the L3 Technical Engineer and primary escalation point for Firewall and ZTNA services to business units and internal teams within Group IT Security and Group Technology.
• Lead, coordinate and manage planned change requests and implementation as well as coach NetSec Ops engineers in providing support on Incidents (P1/P2) and service requests.
• Manage and coordinate potential incidents escalations, for investigation, along with the relevant internal or external stakeholders
• Lead and manage the communication and coordination of the NetSec incident response actions with business units and ensure smooth and proper closure of the Incident Response cases.
• Contribute to the design & planning requirements on new initiatives and upgrades related to Firewall and ZTNA through close collaboration with vendors and internal teams within Group Security Engineering.
• Contribute to build, review and handover BAU requirements including guidelines, baselines and SOPs for Group IT Security Operations, to manage the implemented IT Security solutions and controls.
• Assist to research on process improvement for existing solutions and services by working closely with internal teams and vendors.
• Work closely with Service Management, Security Governance, Security Operations, and Incident Response teams to deliver objectives.
• Provide guidance and expertise to stakeholders and business units as and when needed with regards to NetSec services, mainly on Firewall management.
• Adopt a Cloud-first strategic mindset on deliverables.
• Manage relationships and performance quality delivered by vendors.
• Contribute to the review and implementation of key areas defined for improvement for Firewall and ZTNA management.
• Contribute to the regular NetSec Engineering and Operations updates for management reporting.

To be successful in this role you'll need to have:
• Minimum 6 years working experience in IT Security Management role, preferably in Financial Services.
• Bachelor’s Degree from Information Technology or any equivalent discipline.
• Minimum 3 years of working experience with Firewall technology and products, especially Checkpoint and Palo Alto.
• Reasonable experience on supporting firewall technologies such as Algosec, IPS/IDS
• Good understanding on next-generation technologies such as ZTNA, FWaaS & WAF.
• Certifications such as CISSP, or anything related to Cloud/Network Security would be an added advantage.
• Enterprise-level experience in managing IT Security processes and Engineering initiatives.
• Sound understanding of the NIST framework and CIS Benchmarks.
• Firewall Products: Checkpoint, Palo Alto, Cisco
• Analyzer & Management Tools: Algosec, Skybox, Panorama, CPSM
• ZTNA, WAF & Web Proxy: Palo Alto, F5, Zscaler
• Familiar with Cloud technology providers such as Azure and AWS.
• Certifications or official training on any of the above would be an added advantage.
• Basic understanding on Automation/AI/Machine Learning to simplify operations would be an added advantage.
• Excellent team player and fast learner with good leadership skills.
• Good communication and presentation skills.

Note: No need to be 100% match with the requirements to apply.

Contact Person: Interested? Kindly send in your updated CV to Mr. Shum via phone (011-5401 8532) or email (tuckcheong.shum@iforte.com.my)

Application Support Specialist

luj8213 — Tue, 15 Mar 2022 10:34:42 +0800

Nature of Company: Logistic Company

Role: Application Support Specialist

Location: Cyberjaya

Remuneration: Open, depends on experience. With monthly fixed allowances, support allowances and shift allowances provided.

To be successful in this role you'll need to have:
- Degree in Computer Science, Information Systems or equivalent experience
- Minimum 2 years of experience in application support, preferably 3 years of experience above
- Doesn't mind to work for long hours
- Willing to work on rotation shift
- Willing to provide 24x7 support to countries and prepare to work during weekends/public holidays
- Knowledge in Shell Scripting and SQL. Familiar with Unix and Linux environment
- Willing to travel while needed
- Customer/ End user focus
- Able to communicate effectively in English, both written and oral

You'll be responsible to:
• Provide Application support and Deployment services in order to ensure the maximum availability and minimal disruption to business continuity.
• Ensure all agreed targets; SLA's and Metrics are met.
• Conducts regular service reviews with all interested parties to monitor business satisfaction with the service.
• To ensure that emergency incidents are managed and resolved within the agreed target resolution times (TRT).
• Insuring that all incidents are dealt with according to Incident Management best practices.

Contact Person: If you are interested, kindly send in your updated CV to Mr. Shum via email (tuckcheong.shum@iforte.com.my) or phone (011-5401 8532).

Infrastructure & Network Manager

luj8213 — Tue, 08 Mar 2022 10:50:41 +0800

Nature of Company: Automobile & manufacturing industry

Role: Infrastructure & Network Manager

Remuneration: Up to RM13k

Location: Shah Alam, Selangor

Your responsibilities will be:
- Supervise & lead team members to achieve KPI in productivity.
- To motivate, coach and inspire team members to maintain and improve the system operations.
- To ensure all team members understand and adherence to company policies and procedures.
- To provide support on network administration, hardware/software installation, maintenance & implementation of SAN/NAS storage, LAN/WAN/VPN network infrastructure, Firewall and upkeep of Data Centres.
- To manage DR and BCP activities.
- Responsible on providing resolution of network outages, incident management, customer consulting, vendor management, operational delivery, solution design, data centre and network capacity planning.
- Monitor and Manage Data Centres Network and LAN/WAN/VPN securities, system resources (such as resource usage, Telco lines and PABX, server racks, Data Centre humidity and temperature) and performance using Monitoring tools
- Support and train users on IS/IT tools.
- Ensure documentation, procedures and guidelines are up to-date.
- Attend and solve user problem (IR, HSR, UAR and etc).
- Involved in departmental project.
- Liaise with vendor on any network LAN/WAN/VPN troubleshooting, Infrastructure support, availability of data centre facilities and problem solving.
- Second level support for all systems, LAN/WAN/VPN connectivity and SAN/NAS storage.
- Ensure periodic backup on Network and Infrastructure equipment configuration, verify backup and recovery procedures from time to time and ensuring cleanliness of data centre facilities.

To be successful in this role you'll need to have:
- Diploma/Advanced Diploma or Bachelor’s Degree in Computer Science/Information Technology or equivalent
- Preferable at least 5 years of working experience in the related field is required for this position.
- Knowledge in managing a team of resources is essential.
- Knowledge in Data Centre Operations
- Good knowledge in Microsoft Windows architecture & environment-client/server
- Familiar with CISCO router, switches & firewall configuration, knowledge in LAN/WAN/VPN setup in large organization.
- Good knowledge in TCP/IP application, system integration & security such as DHCP, DNS, SMTP, Firewall and FTP etc
- Strong interpersonal skills and self-motivation
- Committed to work/assignment given
- Must display professionalism and confidence
- Excellent customer service skills
- Pro-activity to follow the incidents
- Strong organizational, multi-tasking and time-management skills
- Proven ability to work independently and as a team member
- Ability to be flexible and work analytically in a problem-solving environment
- Must be able to carry-out technical support and implementation work
- Computer literate in Microsoft latest products such as MsOffice, Windows Operating System
- Excellent communication (written and oral), presentation and interpersonal skills
- Strong knowledge on networking, operating system
- Good communication skills

Contact Person: Kindly send in your updated CV to Mr. Shum via email (tuckcheong.shum@iforte.com.my) or phone (011-5401 8532).

System Operator

luj8213 — Tue, 08 Mar 2022 10:42:02 +0800

Nature of Company: Insurance

Role: System Operator (handles internal window server, operating system, and infrastructure)

Location Jalan Tun Sambanthan, 50470 Kuala Lumpur

Remuneration: Up to RM5k

You'll be responsible to:
- Operate computers by responding to console messages and handling peripheral devices such as printers, tape drives and etc in compliance with standards, policies, and standard operating procedures.
- Operate and monitor the computer, network, and data center environmental facilities.
- Ensure scheduled computer jobs are run successfully without error.
- Ensure scheduled backup jobs are completed accurately.
- Ensure on time monitor console messages and online systems.
- Perform recovery routines as instructed in the event of hardware malfunction.

To be successful in this role you will need to have:
- Minimum two (2) years working experience in data center.
- Willing to work on shifting schedule.
- Fluent in spoken and written English.

Knowledge and technical skills in:
- Knowledge of computer operating systems such as Windows Server, Linux and etc.
- Basic knowledge of cloud operation and monitoring.
- Ability to monitor operations and detect problems.
- Read and comprehend technical information such as operation manuals and technical diagrams.
- Basic word processing skills and must be able to manage files and records.

Contact Person: Interested? Send in your updated CV to Mr. Shum via email (tuckcheong.shum@iforte.com.my) or phone (011-5401 8532).

Operation Lead

luj8213 — Tue, 08 Mar 2022 10:29:04 +0800

Nature of Company: Telecommunication

Role: Operation Lead

Remuneration: Up to RM14k

You'll be responsible to:
- Manage Platform Launch Readiness, Operation Readiness, incidents, problems, war rooms
- Manage Capacity, Monitoring Capabilities, Platform SLA, KPIs
- Manage Support Rotation
- Govern Deployment Activities
- Experience in managing 24 x 7 critical platform, microservices based platform
- Able to read and monitor from platform / application logs
- Experience in troubleshooting issues
- Basic SQL Knowledge in Postgres / Oracle DB

Contact Person: Send in your updated CV to Mr. Shum via email (tuckcheong.shum@iforte.com.my) or phone (011-5401 8532).

Hiring for Oracle Database Administrator

luj8213 — Tue, 25 Jan 2022 14:24:26 +0800

Nature of Company: Entertainment industry

Role: Oracle DBA. 1 year contract, with the chances to be converted into permanent/ extend contract. Will be enjoying the usual benefits as well as 13 months salary.

Location: Menara TSR, Mutiara Damansara

Remuneration: RM10 - 11k

You'll be responsible to:
- Work with development team to install, upgrade, and manage database applications.
- Performance tuning of database systems.
- Assist with application UAT rollouts.
- Monitor, diagnose and troubleshoot database errors.
- Create and manage database reports and dashboards.
- Create automation for repeating database tasks.
- Migration of existing 11g DBs to AWS and Administration in the Cloud

To be successful in this role you'll need to have:

- Bachelor’s degree in computer science or a related field
- Extensive experience with Oracle database technologies on Windows Server environments
- Over 5 years of experience in Oracle database administration, information technology, database architecture for version 11g upwards
- Experience with migrating databases, preferably Oracle based to Cloud services (AWS, Microsoft Azure)
- Good working knowledge of PostgreSQL and Snowflake DB technologies in the Cloud

Note: No need to be 100% match with the requirements to apply, you may apply it as long as you are willing to pick up the technologies stack.

Contact Person: Kindly drop send your resume to Mr. Shum via email (tuckcheong.shum@iforte.com.my) or phone (011-5401 8532).

Business System Analyst (ERP)

luj8213 — Wed, 19 Jan 2022 11:46:59 +0800

Nature of Company: Healthcare industry

Role: Business System Analyst (ERP)

Remuneration: RM7,000 - 7,500

Location: Jalan Bangsar, Kampung Haji Abdullah Hukum, 59200 Kuala Lumpur.

Requirements:
• Identifies issues, troubleshoots and drives for the root cause based on application knowledge and
expertise. Takes an end-to-end view of problem analysis across the dependent business processes
and supporting applications. Uses knowledge article to aid in problem resolution and contributes
actively to the knowledge database.
• Takes responsibility to understand business strategies, processes, system design/function and its
related integration. Knows business critical applications and processes; as well as business impacts
when services are not available.
• Builds productive internal/external working relationships by having close follow-up and
collaboration with stakeholders (solution architects/ vendors/ technology & operations teams) to
resolve issues or requests raised in a timely manner and meeting agreed service levels as well as
KPIs.
• Seeks to know and understand the key stakeholders. Applies sound judgement and escalates
where necessary. Provides clear and regular communication to end users and co-workers via oral
and written communications.
• Identify opportunities, participates and contributes actively to improvement initiatives (in
collaboration with various stakeholders) that will bring about operational excellence and improve
customer satisfaction.

Education and Experience:
• Bachelor’s degree in Computer Sciences, Information Technology or Business Administration (or
equivalent/relevant fields).
• 3 to 5 years of working experience in application support role.
• Understanding and knowledge of general business processes in the area of Finance, Procurement,
Sales and Distribution, and/or Manufacturing area.
• Experience in supporting enterprise large scale ERP solutions and other mission critical applications
like: Oracle JDE.
• Experience working in a fast-paced, dynamic and highly-matrixed environment with IT teams,
remote development teams and partners.
• Experience working with people with diverse experience, culture and time zone.
• Possesses knowledge of IT best practices. ITIL certification is a plus.

Additional Skills:
• Demonstrates strong interpersonal relations, sense of responsibility, commitment and customer
focus.
• Skilled in analytical and logical problem solving.
• Takes proactive actions and have positive attitude.
• Goal oriented and able to prioritize work independently based on business impact and urgency.
Excellent communication (written and oral) and collaboration skills.
• Adhere to all EHS rules and requirements and take adequate control measures in preventing
injuries to themselves and others as well as to the protection of environment and prevention of
pollution under their span of influence/control.

Contact Person:
Kindly send in your resume to Mr. Shum via email (tuckcheong.shum@iforte.com.my) or phone (011-5401 8532).

Urgent hiring for JDE Mobile Developer

luj8213 — Tue, 28 Dec 2021 14:36:43 +0800

Looking for JDE Mobile Developer (6 months contract, will convert into permanent if you are able to perform well, you may take it as 6 months probation).

Nature of Company: Medical Equipment Manufacturer

Role: JDE Mobile Developer

Remuneration: RM10-11k

Location: Kampung Haji Abdullah Hukum, 59200 Kuala Lumpur.

You'll be responsible to:
• As the JDE application development subject matter expert with strong experience in mobile development, perform technical design, custom development and solution architect with a focus on the core modules – Financials, Sales & Distribution, Manufacturing, and Labelling.
• Assist in building an effective JDE development and mobile development team that is agile and flexible in various situations.
• Based on business requirements, work with JDE IT functional teams to propose, design, and document custom solutions in JDE and mobile platforms to ensure scalable enterprise platform.
• As a JDE/mobile developer, create, modify, and test JDE custom solutions in the Object Management Workbench (OMW) development toolkit (including approve for testing build on a daily basis) or mobile development toolsets.
• Coordinate technical architecture changes with the JDE CNC team to ensure knowledge of system impact is considered.
• Provide guidance, planning, and estimates for projects, enhancements, and the resolution of bugs in JDE and mobile solutions.
• Provide regular status updates to the key functional area managers and team members regarding workload, status, priorities, and issues/roadblocks needing resolution.
• Implement and maintain a testing process for new and changed code within JDE/mobile solutions including the unit test phase.
• When necessary, support functional IT teams to troubleshoot application issues.
• For maintenance and support, provide guidance to ensure the long-term strategy and best practices are implemented for system maintainability.
• Analysis of queries, databases design, and table query performance as to avoid potential performance impact.

To be successful in this role you'll need to have:
• Bachelor’s or Master’s degree in Computer Science or equivalent work experience.
• Experience in mobile development and implementation, for both JDE related solutions and popular Android/iOS platforms.
• Experience in web development and implementation.
• Technical skills: JDE, Java, SQL, Oracle, DB2, MS SQL, BSSV, BI Publisher etc. (Not necessarily need to be 100% match with the skillsets to apply).
• Good communication skill in English.

Contact Person: Interested? Send in your resume to Mr. Shum via email (tuckcheong.shum@iforte.com.my) or phone (011-5401 8532).

Application and Technical Support Manager

luj8213 — Wed, 22 Dec 2021 11:56:37 +0800

Nature of Company: Logistic Company.

Location: Subang area (near Da Men Mall & Summit)

Role: Application and Technical Support Manager

Remuneration: RM 8000- 8500

Your will be responsible to:

• Assess the technical needs of staff or cross functional team.
• Establish and maintain strong relationships across teams and with staff/cross functional
team.
• Measure service satisfaction levels.
• Manage and uphold the troubleshooting escalation process.
• Resolve system and application issues.
• Prepare customize report for management/users.
• Perform support, troubleshooting and periodic maintenance and servicing of software
applications and database to avoid unplanned outage downtimes.
• Ensure and monitor all database and systems are backed up daily.
• Ensure and monitor data integration are running smoothly and sync.
• Update the Head of IT on the progress of work, operation status, project timeline and
execution timeframe periodically.
• Perform ad-hoc or additional tasks as assigned by superior.

Main Requirements:

• Bachelor or Master degree in Information Technology or related field of expertise.
• Experienced in managing a team.
• Demonstrated collaboration and interpersonal skills to work with all levels of the
organization.
• Proven problem solving and analytical skills.
• Experience of 1st/2nd line support.
• Excellent software knowledge, including Microsoft products, MS SQL, and etc

Note: No shift, but need to standby (if anything happens, you will need to be there to backup the support team).

Contact Person: Interested? Send in your updated resume to Mr. Shum via email (tuckcheong.shum@iforte.com.my) or phone (011-5401 8532).

Assistant Manager, IT Business Analyst

luj8213 — Mon, 06 Dec 2021 15:36:40 +0800

Nature of Company: Well-known company in Automotive industry.

Position: Assistant Manager, IT Business Analyst

Remuneration: RM7,500

Location: Bukit Jalil

Requirements (Summary):

-This role is to do Application Support to handle 21 applications related to Retail app.
-To handle requirements from user, change request and incident management.
-Liaison between vendor and internal users of the application issues.
-To handle vendor to manage fixes, change request and incident management.
-To support Malaysia and Singapore.
-The is an individual contributor role and reports directly to the CIO.

Responsibilities:

-Provide day-to-day support for retail business application systems for Malaysia & Singapore (i.e. CMS/CAP/COS/DTP, PEGA, Salestouch, Salesforce etc.).
-Ensure close collaboration with key business partner from Business Unit, vendors and regional office in managing system demands.
-Provide leadership role in system/application rollout be it internal or regional IT projects.
-Established, maintain, improve various IT processes and guidelines from time to time and ensure conformance to processes and guidelines.
-Ensure IT knowledge-based database is constantly updated and maintained with latest information essential for cultivating the culture of knowledge sharing.
-Close coordination with regional IT Support team to ensure various IT activities i.e. system-patching, deployment are properly tested and communicated in order to ensure smooth and minimize downtime.
-Implement IT-strategy considering policy and strategy of central, the region and internal company’s mission, strategy & objectives.
-Manage IT projects assigned by the CIO which includes stakeholder management, vendor management, cost management, schedule management quality management.
-Responsible to define & supervise implementation of company wide Information Security concepts & measures
-Planning and negotiating of company wide operating and capital budgets for IT, office equipments and facilities
-Assist in other ad-hoc related task as assigned.

Requirements:

-Education: Diploma or degree in Information Technology or Business Administration (major in finance or IT)
-Work experience: 3 years of relevant experience in IT systems and project management related to financing. Working experience within multinational company (Automotive, Finance or Asset Leasing) and sound knowledge in MSSQL & DB would be an added advantage.
-Expert in management of IT services and project management of complex IT projects.
-Technical skills: Advanced knowledge of various IT packages, systems and tools in the automotive/financial services business required.
-Professional & Interpersonal skills: Problem solving and analysis, open communication, creativity and innovation, financial planning & analysis, strong organizational ability, team orientation.
-Process knowledge: ITIL & workflow systems
-PC skills: SQL, MS Office, MS Project & Visio
-Language skill: Good spoken in English

Contact Person: You may kindly contact Mr. Shum via email (tuckcheong.shum@iforte.com.my) or phone (011-5401 8532).

Business System Analyst

luj8213 — Fri, 03 Dec 2021 14:35:52 +0800

Nature of Company: Medical Equipment Manufacturer

Role: Business System Analyst

Remuneration: RM5,500 - RM6,000

You will be responsible to:
• Identifies issues, troubleshoots and drives for the root cause based on application knowledge and
expertise. Takes an end-to-end view of problem analysis across the dependent business processes
and supporting applications. Uses knowledge article to aid in problem resolution and contributes
actively to the knowledge database.
• Takes responsibility to understand business strategies, processes, system design/function and its
related integration. Knows business critical applications and processes; as well as business impacts
when services are not available.
• Builds productive internal/external working relationships by having close follow-up and
collaboration with stakeholders (solution architects/ vendors/ technology & operations teams) to
resolve issues or requests raised in a timely manner and meeting agreed service levels as well as
KPIs.
• Seeks to know and understand the key stakeholders. Applies sound judgement and escalates
where necessary. Provides clear and regular communication to end users and co-workers via oral
and written communications.
• Identify opportunities, participates and contributes actively to improvement initiatives (in
collaboration with various stakeholders) that will bring about operational excellence and improve
customer satisfaction.

To be successful in this role you will need to have:
• Bachelor's Degree in in Computer Sciences, Information Technology or
• Business Administration (or equivalent/relevant fields) Required
• Experience in supporting enterprise large scale ERP, PLM, QMS, MES, labelling solutions and other
mission critical applications like: Oracle JDE, Siemens PLM, Siemens MES, Loftware, Pragmatyx etc.
Required
• Experience working in a fast-paced, dynamic and highly-matrixed environment with IT teams,
remote development teams as well as cloud hosted or SaaS vendors and partners Required
• Experience working with people with diverse experience, culture and time zone Required

Additional Skills:
• Excellent communication (written and oral) and collaboration skills
• Understanding and knowledge of general business processes in the area of Finance, Procurement,
Sales and Distribution, and/or Manufacturing area
• Knowledge of IT best practices
• Demonstrated strong interpersonal relations, sense of responsibility, commitment and customer
focus.
• Skilled in analytical and logical problem solving
• Ability to take proactive actions and have positive attitude
• Ability to prioritize work independently based on business impact and urgency
• Adhere to all EHS rules and requirements and take adequate control measures in preventing
injuries to themselves and others as well as to the protection of environment and prevention of
pollution under their span of influence/control

Note: 1 year contract

Contact Person: Interested? Send in your resume to Mr. Shum via email (tuckcheong.shum@iforte.com.my) or phone (011-5401 8532).