BEWARE OF LIARS AND IRRESPONSIBLE BRIDAL COMPANIES

nihonc610 — Fri, 26 Feb 2021 00:00:26 +0800

May 2018
Signed a pre-wedding package from Manhattan Bridal.

Feb 2019
1. Contacted Manhattan Bridal to make an appointment for our photoshoot, but could not be contacted. The company was shut down without informing us(Very irresponsible of them since we have paid for the package in full).
2. After days of searching online, I managed to find out that they changed the company name to MUSES OF MEMORIES.
3. The new company then set an appointment with a Taiwanese photographer in Taiwan.
3. They informed us that the photographs could only be chosen in KL, and not in Taiwan. Its not what they have told us when we signed up for the pre-wedding package.

Dec 2019
1. We flew to Taiwan.
2. We met a photographer named Nick Huang. While he drove us to a bridal shop to choose the gown, he told us that if we find it a hassle to fly to KL to choose the photos, we can pay another RM2000 and he will send all the copies to us (which we do not agree).
3. During the photography session, I was dissappointed with the makeup artist (MUA) . We did outdoor photography but she never followed us. One location was on top of a hill, and instead of following us, she waited down the hill while playing with the water. Another location was at the outdoor studio, and she just stayed in the changing room while I saw all the other MUAs were following the customers around.

Jan 2020
We contacted the photographer to set a date to choose our wedding photos. We told him we would like to set a date sometime in February 2020 but he keeps on giving excuses that his company was not available on the dates we chose and only available in April 2020.(we think he purposely did this so that we give in and pay him the RM2000). Because of MCO, the date was again postponed.

Dec 2020
1.We contacted the photographer 2 weeks before we plan to fly to KL, and he said, OK. Before that, we already asked our friend to check on the company. Apparently, the company has been closed down but the photographer did not say anything about it.

2. Because of COVID-19, we spend $$ to take swab tests before flying. We reached KL on Monday, hoping that the photographer will tell us the location to choose the photos and bridal gowns.

3.The next day, we waited for his message, and he said, the company is not available so he postponed our meeting to Wednesday and did not even give any location and contact number.

4.On Wednesday, around noon, he contacted us and told us that he just realized that the company is closed on Wednesday.

5. When we asked about the location of the shop and whom we needto contact in KL, he refused to give any location and any contact numbers.

6.Because of him, we risked our health, wasted our time and money because we missed the flight on Wednesday and bought new tickets to go back the next day, which was double the original ticket price. He apologised(as if) and told us that he will send us all the copies to us the following week since he is on a business trip.

Jan 2021
1. He has not send send us any photos on the designated time.

2. He kept on postponing and giving lame excuses like "Sorry, I am on a business trip." OR "I didn't receive your message because my phone broke."

3.Week after week, we kept on messaging him via Whatsapp and Instagram but he did not reply.

Update Feb 2021
Still no reply from him. And this case is already been reported to KPDNKK. Hopefully further action will be taken.

Companies involved:
1. Manhattan Bridal Sdn. Bhd
People involved:
1.Huang, I-Shu
2.Lee Siew Teng
3.Peng, Chia-Chen

2. Muses of Memories Sdn. Bhd
People involved:
1.Chong Chee Kean
2.Aloysius Tam Wai Kin

Photographer involved:
Nick Huang

I hope, anyone who read this post will learn something and be aware of the companies or any photographers you are working with. Bridal companies often have "creative" marketing strategy to fork out more money from you.

Horrible Taiwan Pre- Wedding Experiences

nihonc610 — Sat, 16 Jan 2021 00:13:44 +0800

The purpose of me sharing my experiences is to "open" everyone's eye to be careful when choosing a pre-wedding photography bridal company.

I signed up with this company called Manhattan Bridal in 2018 which has a branch in Malaysia and Taiwan during an expo. After asking them a lot of questions, it seemed that they are from a good company. So, we paid them full(which was a mistake).

Early 2019, we planned to take our pre-wedding photos in Taiwan, so before we buy the tickets, I tried to contact Manhattan Bridal but to no avail! They were shut down. So, I did a lot of research here and there, and found out that they have changed the company's name to Muses of Memories. I was really pissed of because they did not even bother to inform us regarding the changes. However, because we already paid for the package, we informed them about the dates we planned to fly to Taiwan and the company set up an appointment with a Taiwanese photographer. What made us even disappointed with their service was they told us that the photographs could only be chosen in KL and not in Taiwan and we did not buy ticket to KL.

At the end of year 2019,we flew to Taiwan and met the photographer. While he drove us to a bridal shop to choose the gown, he told us that if we find it a hassle to fly to KL to choose the photos, we can pay another RM2000 and he will send all the copies to us (which we do not agree).

During the photography session, I was dissappointed with the MUA. We did outdoor photography but she never followed us. One location was on top of a hill, and instead of following us, she waited down the hill while playing with the water. Another location was at the outdoor studio, and she just stayed in the changing room while I saw all the other MUAs were following the customers around.

Early 2020,we contacted the photographer to set a date to choose our wedding photos. We told him we would like to set a date sometime in February 2020 but he keeps on giving excuses that his company was not available on the dates we chose and only available in April 2020.(we think he purposely did this so that we give in and pay him the RM2000). Because of MCO, the date was again postponed.

Dec 2020,we contacted the photographer 2 weeks before we plan to fly to KL, and he said, OK. Before that, we already asked our friend to check on the company. Apparently, the company has been closed down but the photographer did not say anything about it. Because of COVID-19, we spend $$ to take swab tests before flying. We reached KL on Monday, hoping that the photographer will tell us the location to choose the photos and bridal gowns. The next day, we waited for his message, and he said, the company is not available so he postponed our meeting to Wednesday and did not even give any location and contact number. On Wednesday, around noon, he contacted us and told us that he just realized that the company is closed on Wednesday. And because of him, we risked our health, wasted our time and money because we missed the flight on Wednesday and bought new tickets to go back the next day, which was double the original ticket price. He apologised(as if) and told us that he will send us all the copies to us the following week since he is on a business trip.

January 2021,he has not send send us any photos on the designated time. We kept on messaging him, but he did not reply. We went to search for the organizer of the bridal expo and asked them about his company's info so that we can make a police report, and they tried their best to reach him but also there was no reply. The organizer called another person who knew him to relay our message. In 15 minutes, this photographer, replied my message and said, oh, my phone broke.He did not get any message from me. (How on earth can he do this to a customer?) And now, after 3 weeks, still no photos, no news from him although I messaged him through whatsapp and instagram.

I have been waiting for my photos for a year now and I hope I will get my photos soon, so those of you who read this post, I hope you will learn something from this sharing.

The photographer name is Nick Huang. And he is a Taiwanese. So beware of this photographer.

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BEWARE OF LIARS AND IRRESPONSIBLE BRIDAL COMPANIES

Horrible Taiwan Pre- Wedding Experiences