High ping on Fortnite

aiiman — Sun, 16 Feb 2020 02:06:37 +0800

I have recently upgraded my fibre plan from Astro IPTV Maxis's 30Mbps plan to MaxisONE Home Fibre 300Mbps plan, last month. The download and upload speeds are great but I found out that my ping in Fortnite reached more than double of what it was before (~190ms). The weird thing is when I was on Astro's fibre plan the ping was fine (~60ms) so server distance shouldn't be a problem. The high ping only happens in Fortnite and games such as BlackShot showed good low ping (~7ms).

Out of curiosity and frustration, I tried to use my previous router which is the router that came with Astro's IPTV plan. I connected the router to the Maxis plan modem and connected my PC's LAN cable to the Astro router instead of the default Maxis router. Surprisingly, that fixed the high ping issue and made the ping back to normal.

Unfortunately, after about 3 weeks, the Astro router no longer has access to the Internet and the 'Internet' indicator showed red light. I've tried restarting and everything but it still doesn't work.

Maxis said that it was Fortnite's servers fault and there's nothing they can do. But, it's weird that the Astro router showed significantly lower, better ping than the default Maxis router. Plus, given that both of them are connected to the same modem.

Now, I'm guessing it's more of a software issue and it might have something to do with DNS? I have access to the default Maxis router's gateway but I have no idea what to do.
Perhaps, if I apply the same settings from the Astro router onto the Maxis router that would fix the problem? But, how I can I do this?

Please help me.
Thank you!

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High ping on Fortnite