TM said I had Internet Abuse from a email...

Patthelol — Tue, 16 Jun 2020 18:17:21 +0800

TMCops <tmcops@tm.com.my> 16 June 2020 at 16:34
To: "x@x.com" <x@x.com>
Cc: TMCops <tmcops@tm.com.my>
Dear Sir/Madam,

Kindly take note that we received a report on internet abuse activities / vulnerability involving your ID “x@unifi” and Service ID "0000000000".

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Supported Log Evidence

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/var/log/apache/pucorp.org.log:60.53.220.151 - - [10/Jun/2020:11:46:01 +0200] "POST /xmlrpc.php HTTP/1.1" 200 406 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.109 Safari/537.36"

/var/log/apache/pucorp.org.log:60.53.220.151 - - [10/Jun/2020:11:46:09 +0200] "POST /xmlrpc.php HTTP/1.1" 200 406 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.109 Safari/537.36"

/var/log/apache/pucorp.org.log:60.53.220.151 - - [10/Jun/2020:11:46:18 +0200] "POST /xmlrpc.php HTTP/1.1" 200 406 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.109 Safari/537.36"

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v What is internet abuse?

It is an improper use of the internet carried by cybercriminal.

v What is vulnerability?

It is a cyber-security term that refers to a flaw in a computer system.

v How does it work?

Cybercriminals always manipulate and take advantages of the internet whenever possible. We believe that your devices are vulnerable and has been exploited by a cybercriminal.

WHAT TO DO ???

Step 1: Please set new (secure) password on every application and devices.

Step 2: Update your apps, clean-up (run an antivirus) and safe guard all your computers system / machines / servers / IP based (IoT) devices. You may ask your IT personnel for assistance.

Step 3: Manage and advise your tenants to be more prudent when using the internet.

Ø Optional: You may subscribe to our TM online guard plus. Please call 100 or visit the nearest TM Point for details.

Ø Please seek consultation from your IT security personnel for to validate your network vulnerability.

*REMINDER

This act of abuse is illegal and may result in criminal prosecution and/or legal proceedings against the abuser.

Kindly be informed that it is the customer’s responsibility to safeguard the security of their computer system while connected to the network thus the customer is ultimately responsible for any network abuse that is conducted through such configurations as stated in the Terms and Conditions under clause Security and Other Features.

Should you have any enquiries or need further assistance on this matter, please do not hesitate to contact tmcops@tm.com.my

*This notification is just a precautionary measure. We recommend you to do the mitigation by remotely and stay put at home until after the Movement Control Order (MCO) is over.

Kind Regards,

TM Abuse Admin (NH)

Telekom Malaysia Berhad

Email: tmcops@tm.com.my

(With an Image of Telecom Malaysia)
cid:image002.jpg@01D5B5AC.3B645090

DISCLAIMER:
This e-mail and the attachment is from Telekom Malaysia Berhad ™. It is intended solely for the person to whom they are addressed and may be confidential and privileged. If you are not the intended recipient, you are notified that disclosing, distributing, copying or taking any action in reliance of the content of this information is strictly prohibited. Please notify the sender immediately if you have received this e-mail and delete it from your system. The recipient should check the e-mail and any attachment for the presence of viruses that could be transmitted via e-mail. Email transmission cannot be guaranteed to be secure or error free as information could be intercepted, corrupted, lost, destroyed, incomplete or contain viruses. TM accepts no liability for any errors or omissions in the contents of this message which arises as a result of e-mail transmission. Opinions, conclusions and other information in this e-mail that does not relate to the official business of TM shall be understood as neither given nor endorsed by TM.

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