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Streamyx user need help

Thu, 01 Jan 1970 07:30:00 +0800

Streamyx user need help -URGENT-

sufyian — Tue, 13 Apr 2010 08:48:07 +0800

Broadband provider
ISP/package: STREAMYX
Location: Cheras
Have you called your ISP's helpline?:

Personal equipment
Modem: ASDLM riger 2/2+
Router: Zyxel wireless router
Firewall used: -

Problem details
First occurence of problem:
Problem frequency: everyday!
Problem description:

I really need help from anyone in here, Im using streamyx connection with 1 riger ADSL 2/2+modem and Zyxel wireless router and os win 7. The big problem is, the streamyx connection always disconnect. I mean, (using auto connection, already set pppoe) after a few hour maybe 2-3 hours the network icon on taskbar suddenly show no internet access (no network connection). Then i look on the ASDL modem n every lamp is function. So i have to reboot the modem by using power button to connect the internet back rclxub.gif . And sometime, if pc is off (switch off), then after a few hour when i wanna use the wireless connection by using my latop, then it cant connect to the internet, so the same step i have to take which is reboot back the ADSL modem. And couple of time, when im using internet then suddenly no internet connection and when i saw my ADSL modem, the data lamp is not function and the link lamp is blinking, then after reboot the modem it continue back to normal. Is any technician here know, what kind of problem did i have?? by d way my ADSL modem address is 192.168.1.1 and my Zyxel wireless router is 192.168.1.2. icon_question.gif
IM REALY TIRED TO REBOOT EACH TIME USE THE INTERNET cry.gif

Streamyx user need help

sufyian — Tue, 13 Apr 2010 08:39:43 +0800

I really need help from anyone in here, Im using streamyx connection with 1 riger ADSL 2/2+modem and Zyxel wireless router and os win 7. The big problem is, the streamyx connection always disconnect. I mean, (using auto connection, already set pppoe) after a few hour maybe 2-3 hours the network icon on taskbar suddenly show no internet access (no network connection). Then i look on the ASDL modem n every lamp is function. So i have to reboot the modem by using power button to connect the internet back . And sometime, if pc is off (switch off), then after a few hour when i wanna use the wireless connection by using my latop, then it cant connect to the internet, so the same step i have to take which is reboot back the ADSL modem. And couple of time, when im using internet then suddenly no internet connection and when i saw my ADSL modem, the data lamp is not function and the link lamp is blinking, then after reboot the modem it continue back to normal. Is any technician here know, what kind of problem did i have?? by d way my ADSL modem address is 192.168.1.1 and my Zyxel wireless router is 192.168.1.2.
IM REALY TIRED TO REBOOT EACH TIME USE THE INTERNET