http://forum.lowyat.net/ Mon, 27 Jul 2026 06:06:51 +0800 FeedCreator 1.7.2 http://forum.lowyat.net/topic/4705086 HI:<br /><br /><br /> closed 00user00 Cars For Sale Sat, 08 Dec 2018 18:58:30 +0800 http://forum.lowyat.net/topic/4431342 Received SMS from DIGI &lt;FreeRM10 credit JUST FOR YOU。 Stay active and reload any amount by xxxx. You will recive RM10 within xxxx&gt; ...<br /><br /><br /> I complied all the conditions in the SMS in early August, after a few unfulfilled promises, until today still have not received my deserved RM10 credit,<br /><br /> even after approx. 10 emails exchange with DIGI customer service...<br /><br /><br /> A lot of requests from DIGI during emails communications...<br /><br /><br /> 1. &lt;Need to captured the SMS screenshot&gt;<br /> And attached in email to DIGI. This is what DIGI meant by &quot;JUST FOR YOU&quot;<br /><br /><br /> 2. &lt;Need to provide name &amp; IC&gt; <br /> Sent marketing SMS to me, no need ask name and IC; <br /> Reload talktime credit, no need ask name &amp; IC<br /> But when asked DIGI for my deserved FREE RM10 credit, need to provide name and IC.<br /> Just put the FREE RM10 back to the same number. Isn&#39;t it just that easy ?<br /><br /> 3. &lt;Mobile line need to be active, in order to receive FREE RM10 credit&gt;<br /> I am too naive to think that this Free Credit, is same as reload, will activate my line or<br /> DIGI did not disclose enough info and lead to this misunderstanding?<br /> As a result, I purposely reloaded my mobile line, for it to be active, and wait for<br /> my FREE RM10 to appear...<br /> <br /><br /> 4. &lt;FREE RM10 credit only valid for 2 days. &gt;<br /> Why did not inform earlier ? Only informed during email communication? <br /> Anyone will think that RM10 valid for 10 days...<br /><br /> 5. &lt; FREE RM10 credit is not talktime credit ? &gt;<br /> From the emails by DIGI, it seemed that RM10 is not talktime credit. <br /> Again, I am too naive to think that this is talktime credit.<br /><br /><br /> 7. &lt;Email replied stated will credit within 24 hours, but NOT true&gt;<br /><br /> <br /> 8. &lt;Then email replied again stated will credit within the same day, but again NOT true&gt;<br /><br /><br /> 9. I gave-up...The time and effort spent are more that RM10...<br /> But to me, your reputation is totally broken<br /><br /> <br /> ***My ADVICE: Do not reload, just because of reading some ads...<br /> Reload only when it is necessary...<br /><br /><br /><br /><br /><br /> <br /><br /><br /> 00user00 Telco Talk Sun, 15 Oct 2017 10:39:29 +0800