Lowyat.NET: Latest topics in Hotlink

Anyone tried roaming with Hotlink Postpaid, Japan

nebula87 — Mon, 04 May 2026 13:29:42 +0800

As title, has anyone here tried Hotlink Postpaid Roaming in Japan before?

What is the experience? How's the coverage be like?

I decided to take the RM75 - 25GB for 15 days data pass, not sure is it worth or not compare to other eSim provider.

Help. Hotlink sent me wrong eSim QR, with wrong number

nebula87 — Tue, 03 Feb 2026 08:21:49 +0800

Hi [@#Hotlink],

I have requested to port into Hotlink Postpaid yesterday. The process went smooth until yesterday night OnlineStore@maxis.com sent me the wrong eSim QR code with the wrong number.

The recipient name is wrong, but my MSISDN and order id is correct according to the Maxis Whatsapp.

After I activated the eSim, it was different number than mine. Please help..

• Order ID : 9784433084A
• MSISDN : 6012XXXXXXX
• Plan : HOTLINK POSTPAID 45
•Order Completion date : 2026-02-02
• Device model : iPhone 13 Pro Max
• SIM serial no : 896XXXX5093346XXXX2

Hotlink SIM Validity, Hotlink SIM Validity

vl319 — Fri, 21 Nov 2025 17:32:03 +0800

Solved

Forced to change plan.,

Gold_Moderator — Thu, 13 Nov 2025 12:49:56 +0800

NOTIS PENAIKAN TARAF: Kami akan menamatkan pelan HOTLINK 2.0 anda pada 19 Dec 2025. Anda akan BERTUKAR SECARA AUTOMATIK ke Hotlink RED yang lebih baik dengan manfaat terkini - PERCUMA. Kredit/tempoh sah tetap sama. Semua butiran: Cari "UP5" di laman web Hotlink. Sila abaikan SMS ini jika telah menukar pelan anda baru-baru ini.

Top up Hotlink prepaid at odd amount, possible or not?

AskarPerang — Wed, 15 Oct 2025 21:23:03 +0800

Hi,

I try via the Hotlink apps and also via Touch n Go ewallet but the option given is just fixed amount such as RM10, 20, etc.

I would like to top up let's say RM17.
Is there any method to do so?

Thanks.

Hotlink Postpaid Internet Pass - A bug or?,

alexander3133 — Sat, 20 Sep 2025 16:56:51 +0800

Came across this when login into my account on PC.
That free internet pass does not show up in app.

[attachmentid=11518731]

Hotlink HYC plan now is 365 validity pass?,

davykids — Fri, 13 Jun 2025 17:12:28 +0800

Are there any HYC users who have the same problem as me?
The 365validity pass is not available to HYC users.

If you want to use the 365 validity , you must upgrade to the PANTAS plan.
MAXIS intends to terminate all HYC users and try to convert all HYC users to another plan, and terminate all HYC users from continuing to use this plan.

Your HYC plan still can buy 365validity pass ?
please let me know i want report to MCMC this case.This method feels deceitful it's essentially a scam.

How to port to hotlink prepaid?,

pizza0502 — Thu, 22 May 2025 13:48:57 +0800

I’m currently using Yes Mobile and super regret as indoor network is bad, even in shopping malls. I wanna port to hotlink prepaid but failed, as they ask to enter maxis/hotlink numbers 😅…why (is it cuz I’m using 8 digit number?) and how to proceed? https://www.hotlink.com.my/en/plan/switch-to-hotlink/

Hotlink Sabah no more,

aspire2oo6 — Tue, 01 Apr 2025 09:17:12 +0800

Hotlink sabah just gone/rip. What other plan should I change or maybe convert ?

My requirement
1. Long validity
2. Cheapest plan

I am current on my hotlink plan

Unlimited plan,

Gold_Moderator — Mon, 24 Mar 2025 11:16:03 +0800

Unlimited plan but 40gb ?

Incompatibility of Hotlink 5G with iPhone 11, Is anyone aware of this issue?

victorian — Mon, 17 Mar 2025 14:37:14 +0800

Just recently shifted to an old iPhone 11 with a Pantas 365 days plan.

But recently starting to get E connection intermittently. I switched the sim card with another sim card (Digi) from an iPhone 12. Both phone can get 5G without any issue.

But the second I switch back the Hotlink sim to iPhone 11, it only gets E connection.

Any advise on this issue? Is this a matter of old phone not supporting Maxis 5G network?

I found a few similar issue online but there is still no fix.

https://discussions.apple.com/thread/254853733?sortBy=rank

https://discussions.apple.com/thread/255139314

5Gb data gone in SECOND, 5Gb longer validity internet

makky — Fri, 14 Mar 2025 18:14:52 +0800

hi, recently I purchased 5Gb longer validity internet from hotlink and never got the chance to use it and 80% gone in 5second ( if minus the time for system to send sms notification, maybe within 4second ). So I explained my problem to maxis and were not helping, since they said its my usages... But what kind of 4G device will use that kind of data within seconds, max speed of hotlink from google search only 225mbps and for my case is over 800mb use per second ( 1000mb per second if minus the sms notification time around 4 second ). So fast ah the hotlink 4g plan able to achieve that speed?? My test speed normally around 10-20mbps, and been long time user of the plan so I do know my usage patterns.

Hotlink Postpaid Phone Questions,

nebula87 — Thu, 06 Mar 2025 11:44:06 +0800

Hi currently I am using Hotlink Postpaid 60, and previously paid RM250 for a phone. And that was 6 years ago no contract.

My question is, can I opt for another phone and take a 1 or 2 years contract?

Fake advertisement,

Gold_Moderator — Sun, 09 Feb 2025 10:16:35 +0800

[attachmentid=11509879]

Bought Hotlink Prepaid eSIM from the app, not QR?,

raijinshou — Fri, 03 Jan 2025 01:59:18 +0800

I just bought Hotlink Prepaid eSIM from the Hotlink app, the final is Download Link, not QR.
I am using eSIM Adapter for my phone, the app for eSIM Adapter can only scan QR, I can use Digi eSIM just fine coz Digi gave me QR that I can scan using the esim.me App.
But Hotlink eSIM one is Download Link (can be opened in iPhone, but I am using Android Phone + eSIM Adapter = esim.me), not QR.

Just wanna know, if buy at Maxis Center, can request QR one?
or only give Download Link one?

Thanks

How does Hotlink prepaid SOSTOPUP "repayment"work?, insert title here

eddieleon7pc — Thu, 12 Dec 2024 07:51:59 +0800

Hi all I'm still very new to this Hotlink prepaid (not pantas ) plan. So far loving it.

Recently I used the SOS-TOPUP function and got rm2

I did some calls (rm0.6) and tinggal rm1.40
Hotlink now states that I hutang them rm2.50 (rm2 sos top up + 0.50 service fee)

Question I am a cheapskate so can i just ask someone to credit share transfer me rm2.50 to settle the hutang ?

Or do I just reload rm5 and call it a day ?

Thanks

Hotlink App login using iPad esim only, it's impossible

Zaryl — Wed, 27 Nov 2024 22:56:30 +0800

I just successfully registered a new hotlink prepaid esim for my wife's new iPad Mini 7 cellular using Hotlink App itself.
Very easy, take front picture of IC & do selfie (eKYC).

all is well with the esim download & activation. I can choose the number of my desire. Saw the 5G icon in the iPad. Can surf but not sure what's the initial data allocation before we buy the passes?
but then, came along the Hotlink Login part.

It's IMPOSSIBLE to login as it requires you to keyin the 6 digit SMS OTP.

Now I just remembered, iPads CANNOT send/receive SMS or call.
Even though it has cellular capability, it can only provide DATA.

And recently, Apple Inc being genius to release the latest iPad Pro M4, Air M2 refresh & Mini 7 cellular that has esim ONLY, no physical sim slot.

After calling Hotlink hotline, agent can give the following possible solutions:

1. convert esim to physical sim back (need to go to nearest Maxis center). Put the physical sim into a iphone, login the Hotlink App from there, take out the sim, convert to esim, install in ANOTHER iPad that can use esim, then transfer into the designated iPad . - quite a useless, lengthy steps. Also, to transfer esim, need to be from iPad to iPad. Cannot be from iPhone to iPad.

2. upgrade the hotlink prepaid to Maxis Postpaid RM79, then use Maxis app that CAN LOGIN USING EMAIL instead of SMS. Agent says, for hotlink app, no option for email login yet due to security reasons??

I guess that initial RM5 prepaid registration is burnt? Looking for other cheaper alternative telcos to use in the iPad Mini 7 cellular.
I told the agent to ask Maxis to study my case here, and allow for login using EMAIL instead in Hotlink App.

Hotlink esim enabled devices

In the Hotlink website, it says among the list is the iPads. But little they know, it's not possible to login the app if iPads cannot receive SMS.

not sure even if I go to Maxis center, will they able to help to login to Hotlink App via iPads??

Cannot get TAC to log into Hotlink App,

netmatrix — Wed, 06 Nov 2024 08:41:05 +0800

The hotlink app was working before Deepavali. On Deepavali holiday, the Hotlink app cannot show anything on it except Refresh on the amount and internet section.

What i tried to rectify it.

- Restart phone
- Checked the notifications section
- Original permission is only notifications. But allowed everything just to try.
- Clear app data/ defaults
- Reinstall App

Still cannot get TAC since Deepavali.

Should i call Maxis support?

Keep No Service for my Hotlink Number,

szexian96 — Sat, 19 Oct 2024 21:50:42 +0800

Hello,

I’m having a problem with my Hotlink number. It keeps showing "no service" when I try to get the TAC number today. Currently, I’m in Japan and I only use this SIM card when I’m back in Malaysia or traveling in Southeast Asia.

My SIM card was last activated in Singapore for data roaming until the end of August. I also purchased a Hotlink 365-day plan on September 23 last year, which should keep the number active until this September.

Is there a chance that my Hotlink number has been deactivated? If so, is there a way to resolve this issue?

Any help would be appreciated!

Thank you!

Hotlink Postpaid 70 data roaming, do i still need to buy roaming pass ?

boxer07 — Wed, 21 Aug 2024 10:44:26 +0800

i get to know hotlink postpaid can utilise own data when roaming at indonesia . however , do i still need to buy roaming pass?

or i just straight away use internet roaming once i reach indonesia ?

quite confusing as it says can use own data for internet roaming