Lowyat.NET: Latest topics in Telco Talk

Unable to receive SMS in Singapore,

shiangyi — Fri, 10 Jul 2026 15:07:51 +0800

Hi Sifus all,

I moved to Singapore for quite sometimes.

Initially I was using old iphone, with Maxis Sim-Card and Giga E-Sim, and everything is okay.

Thereafter I bought iphone 17PM, change to Maxis E-Sim and Singtel-SimCard, and from thereon, I am unable to receive sms from Malaysia in Singapore.

Tried calling Maxis few times, and they say internally they do not block SMS.

Also checked with Singtel, and also removed the blocking SMS function from unknown numbers, I am still facing the same issue, unable to receive Malaysia SMS while in Singapore.

Anyone know what's happening?

Thank in advance to all sifus.

Telco Contract Phones, Administrator-Level "Telecoms Client"

Human_AI — Thu, 09 Jul 2026 01:26:16 +0800

Hi everyone,

I subscribed to an "Orange" telco plan that came with two complimentary Redmi phones. During the registration process, the sales representative only asked me to sign to acknowledge receipt of the phones. Apart from the commonly known 36-month contract period, I don't recall any explanation about other important terms or the software installed on the devices.

When I got home and started setting up one of the phones, I discovered a pre-installed administrator-level application called "Telecoms Client". The application cannot be disabled or uninstalled. I contacted the telco's customer service and was informed that the application is used to lock the phone if monthly payments are not made or to remotely wipe the device if it is reported as lost or stolen.

As I intended to use the phone for Malaysian banking applications, I contacted several banks to ask whether it is advisable to use banking apps on a device with a pre-installed administrator-level application. The responses I received were generally similar: they could not guarantee the security or proper functionality of their banking applications on such a device and would not accept responsibility should any security-related issues arise.

I'm therefore curious to know whether anyone else has encountered a similar situation. Do other telcos, such as the "Green", "Blue", or "Yellow" providers, also pre-install administrator-level applications on phones offered under contract plans, or is this practice unique to the "Orange" telco?

For the forum experts and experienced members, is there any legitimate method to remove or disable this pre-installed administrator-level application without compromising the device? Any advice or shared experiences would be greatly appreciated.

Thank you in advance.

Online banking question,

NitRaTe — Tue, 23 Jun 2026 17:43:42 +0800

Hello everyone,

I have an iPhone but it is quite old already but i don't have money to change it yet.

May i know, which banks in Malaysia do not require a mobile app to approve online transactions, and if possible, any other online payment methods i can use if all banks require a mobile app.

I am sure there is a way to make online payments without mobile apps even securely.

Any help appreciated.

Thank you

JENDELA Map,

JLA — Mon, 15 Jun 2026 08:22:24 +0800

JENDELA Map | About Us
Apakah itu JENDELA?

JENDELA oleh Suruhanjaya Komunikasi dan Multimedia Malaysia (SKMM) adalah perkhidmatan pemetaan maklumat yang dibangunkan untuk merancang dengan tepat, menganalisis dan menyelaraskan pelbagai pelaksanaan komunikasi dan multimedia secara keseluruhan infrastruktur dan ..

Time is now: 15th June 2026

Any data package can beat RM55 180GB for 3 lines?,

outstarman — Fri, 29 May 2026 17:16:15 +0800

As above, 180gb is data pool for sharing among 3 lines,
anyone know that any telco got similar package?

CelcomDigi - Daily Roaming Pass, Auto-activated without consent

aaa_batteries — Sat, 16 May 2026 13:33:45 +0800

Was on "Roam Like Home" from Digi which expired on 11th May 2026. This provides free 5GB of internet per month which is useful when travelling overseas. No notification whatsoever when expired.

Switched on roaming yesterday and messages came in as follows:-

Dear customer, your consumption exceeds 100% of your redirection quota limit of RM 39.00.

RM0 CelcomDigi: Daily Roaming Pass (RM39) auto-activated | Enjoy 1GB High-speed Internet | Valid until 16/05/2026 05:08PM (MYT) | For help, dial *125# (FREE).

I never give consent to this charge ... it never even ask if I want to continue, just whack RM39 ... and declared auto-activated.

Contacted the online support and asked to submit a dispute report when billed next month.

I am sorry but this is a complete waste of customer time when it's akin to daylight robbery by charging a client without his/her consent ... and I still need to waste my time to dispute the charge.

Vibe Mobile, Another MVNO, 2nd on U Mobile

9M-MAS — Sat, 16 May 2026 10:21:00 +0800

Anyone using Vibe Mobile already?

Vibe Mobile

Their sim seems very hard to get despite the many dealers listed on their website, and they don't seem to have option for MNP also - at least not yet.

Their RM17 monthly plan seems good to me - 20GB with unlimited calls, cheaper than TT/HT.

Telco's Carrier Aggregation, a topic that is lacking discussion here.

jayko — Sat, 09 May 2026 04:52:10 +0800

first thing first. this is will be mainly on the topic of CA on telco side. in addition to that. would also explore the consumer vs commercial mobile plan for CA.

so far I found this topic is lacking in discussion.

for those people who are speed conscious. CA is also the valid reason for serious consideration without incurring the high cost of additional modem router or switching to fiber.

last but not least. on modem router side. what are the modem chipset that support it? it has been introduced many years ago to the market. will update this segment at later date.

very much welcome folks in telco to share your valuable inputs. thanks

Update :

Having an LTE PCC and an NR PCC is technically called Dual Connectivity (EN-DC), not standard Carrier Aggregation.

Having an LTE PCC and an NR SCC is still Dual Connectivity, but with 5G Carrier Aggregation stacked on top of it.

PCC = Primary Component Carrier.

4G Anchor + 5G, strictly speaking is not CA, but EN-DC (E-UTRA-NR Dual Connectivity)

CA means 4G band + 4G band or 5G + 5G band (aka NR SA)

MCMC: 14 vandalised communications towers restored, Bukit Pilah, Negeri Sembilan

JLA — Tue, 14 Apr 2026 20:12:31 +0800

Communications regulator says all 14 mobile towers affected by a vandalism and theft incident in Bukit Pilah have been fully restored after disruptions to 2G and 4G services - April 14, 2026

THE Malaysian Communications and Multimedia Commission (MCMC) has confirmed that all 14 telecommunications towers affected by a vandalism and theft incident in Bukit Pilah, Negeri Sembilan, have been restored and are now fully operational following disruptions that affected mobile connectivity in Kuala Pilah.

The regulator said it received a report on Saturday, 11 April from CelcomDigi Berhad regarding service interruptions involving 2G and 4G networks in the area.

Initial investigations found that the disruption stemmed from vandalism and theft targeting a CelcomDigi-owned communications tower at Bukit Pilah.

The incident caused wider network instability, affecting 13 additional communication towers and disrupting services for approximately 1,668 users across multiple telecommunications providers in the Kuala Pilah area of Negeri Sembilan

Following the report, MCMC conducted a site inspection together with CelcomDigi engineers and confirmed that critical communications equipment, including Radio Transport System (RTS) and Baseband Unit (BBU) components, had been stolen.

The removal of the equipment triggered cascading service disruptions across nearby infrastructure.

Restoration works were subsequently carried out by CelcomDigi, with the affected towers reactivated in phases.

All 14 towers have since been fully restored and are now providing normal service to users.

The commission has urged members of the public to report any suspicious activity around telecommunications infrastructure to the Royal Malaysia Police Royal Malaysia Police or the relevant authorities, stressing the importance of community vigilance in protecting critical national infrastructure.

MCMC reiterated that it will not tolerate acts of vandalism or interference with telecommunications facilities.

It warned that such offences fall under Section 235 of the Communications and Multimedia Act 1998, which carries a maximum penalty of a fine of up to RM500,000, imprisonment for up to five years, or both upon conviction. - April 14, 2026

https://www.thevibes.com/index.php/articles...ion-of-14-sites

Lock 5G SA Band,

saitamabest — Sat, 28 Mar 2026 16:56:05 +0800

May I know current 5G SA band is which band?
I am using samsung phone that able to lock specific band

currently using Yes 5G postpaid plan, able to see Yes5G Advanced on my phone.

Is this data plan good?,

MaybachS600 — Mon, 23 Mar 2026 18:47:21 +0800

Previously using 100GB+ 20GB= RM54.

But it heavily consume data end up 116.06 as today.

Hotlink Prepaid - HotlinkMU - RAYA 500, Got speed limit for RAYA 500 passes?

JohnnyWKY — Thu, 19 Mar 2026 22:40:52 +0800

First time I really checked on the festival passes of HotlinkMU, look like the passes got speed limit applied even though not mentioned.
Tonight just buy the HotlinkMU passes for RAYA 500 --> 15GB+500GB @RM3 valid for 3days. I use it in Tenda modem.
About 15-20M speed limit, tested by fast.com

[attachmentid=11526342]

So, be careful if you use modem and shared by many devices, 20M really not good and not enough speed for more than 2 devices used simultaneously right? 🤔

SingTel prepaid data roaming in Malaysia, Daily FUP / Throttling?

9M-MAS — Wed, 25 Feb 2026 22:37:13 +0800

Hi all,

Can anyone using Singtel data roaming in Malaysia advise me?

I have had this SingTel prepaid sim for a while now and I just realised they have this data deal which allows for 250GB data in SG and another 250GB roaming data in MY, for SGD15. I subscribed to it a few days back.

Speeds was initially great, roaming on Maxis 5G, but after a few hours, it would drop to 1Mbps. I get the impression I am being throttled because the speedtest speed and "needle" would start off to a high speed before rapidly falling to 1Mbps. I tried changing the roaming partner to CelcomDiGi, but to no different outcome. My roaming data still has more than 240GB left.

Anyone else experiencing this?

after digi married celcom, is their grace period also combine?

jjjeantang — Wed, 04 Feb 2026 10:21:03 +0800

hi sifus, i have old celcom xpax & magic & digi best & live & next....

is their grace period also combine?

Eastel,

OfficiallyAhmad — Thu, 29 Jan 2026 00:32:03 +0800

EZ35 - 300GB
Price: RM 35

200GB High Speed Internet
100GB Hotspot
UNLIMITED Calls
10 SMS
30 Days Validity
*Balance Data can be carried forward

EZ50 - 500GB
Price: RM 50

500GB High Speed Internet
Hotspot included with base quota
3GB Data Roaming (IDN, SG, TH, VN)
UNLIMITED Calls
10 SMS
30 Days Validity
*Balance Data can be carried forward

Source: https://www.threads.com/@samosa5194/post/DUDV7OvETrs

CMLink,

andrew98 — Mon, 19 Jan 2026 09:24:08 +0800

China Mobile International (CMI) partnered with Maxis to offer 1-Card-Multi-Number for seamlessly receiving calls and SMS from your Mainland China/Hong Kong number with your CMLink Malaysia number.
Official Homepage
https://my.cmlink.com/en/

Official Social Media
https://www.facebook.com/profile.php?id=61585351242334
https://www.instagram.com/cmlink_malaysia

CM Link FB Community
https://www.facebook.com/groups/902624945550285/

Celcom nowadys cannot extend after barred?,

plouffle0789 — Tue, 13 Jan 2026 06:29:07 +0800

Why?

https://ibb.co/TM2Xw3rp

I already select auto reload.

Still kena barred

Why?

Think of your prepaid SIM card like a food item in the fridge 🍎.
Normally, when the food expires, it goes bad. But buying a 1-day talktime extension is like sticking a magic 1-day extension sticker on it! 🏷️✨

Here is the super simple timeline:

Today (Day 0 - The Extension Day): You use the extension. Your phone stays alive and works perfectly all day today. 📱👍

Tomorrow (Day 1 - The Day After): The magic 1-day sticker expires. Because you didn't do a real reload, your phone finally "expires" today. 🕰️❌

The Next 50 Days (The Barred Period): The 1-to-50 days clock starts ticking right now (from tomorrow). ⏱️

💡 The Golden Rule:

The system completely forgets your old reload date! The 50-day countdown only starts the moment your 1-day extension finishes.

This is correct?

If i change to celcomdigi nx/uv prepaid, what happen to the balance at each month

atrakus — Tue, 30 Dec 2025 13:26:01 +0800

right now im using postpaid now im thinking of using prepaid since i dont use much. im thinking of converting my celcom to prepaid.
so im thinking about spending rm40 each month celcmdigi prepaid uv. kinda forgot how prepaid work if i use rm10 and still have rm30 left will i gain rm40+30 the next time i topup? how long the time i have for top up and on how long before the top up expire. and how long the service discontnued after that.

so long dont use top up already..i think last time maybe at 2016.

Pakej RAHMAH Siswa (Hotlink, U-Mobile, Unifi, etc), Will it still be available in 2026?

Musafir_86 — Sun, 21 Dec 2025 08:17:33 +0800

Hello everyone,

Does any of you have information whether Pakej RAHMAH Prabayar Siswa will still be available beginning January 2026?[B]

As a recap: currently, these telcos still provide it (all same, RM30 for 180 days with hotspot):

Type A: No need for student ID verification:

1. Hotlink: 30GB @ 3Mbps

2. Unifi Mobile: 30GB (no speed limit)

3. U-Mobile: 30GB (no speed limit)

Type B: Must verify student status with telco:

1. CelcomDigi Blue/Yellow: 30GB (no speed limit)

2. Yes: 30GB+30GB @ 7Mbps, unlimited call+SMS (between Yes numbers)

Regards,
Musafir_86.

CelcomDigi App-specific Thread,

imalmighty — Tue, 16 Dec 2025 17:07:02 +0800

How's your experience with the launched CelcomDigi app that was meant to depecrate both CelcomLife and MyDigi app? From the main CelcomDigi thread, from my conjecture, it was a hit or miss. Some were seamless, some were buggy. The bugs consist of eKYC, absence of Box of Surprise among other things. For my situation, not only do I not have BOS, I can't "check-in" daily to earn reward at all. My "For you" section has one card and one card only, the top travel card with 3 buttons, namely "Roaming Passes, PH Calendar 2025 and Currency Converter"

I've submitted a ticket 2 days ago that is still in progress as of now.

I think the delay in resolution is expected, if worst comes to worst that they straight up dismiss my ticket and mark my case as resolved without even actually trying to solve it, I won't be surprised, I am used to big corps redtape at this point.

Come share your stories regarding the app itself.